TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
kayman88 from
Step by step. Inch by Inch...
Even with a bit of covid fog I got thru it ok I think..
Date published: 2022-03-20
Rated 1 out of 5 by
Justiceforallturbotax from
Expensive to file State
It is ridculus for Turbo tax to charge $25 just to transmit state return, they should have a scale if make less than $40k free, if up to $100K $15, $100k to $150k $25 and anyone $150k and higher $40 that would be equitable instead of one price for everyone
Date published: 2022-03-20
Rated 2 out of 5 by
pix32988765 from
too many clicks with out a roadmap
It is worse than your PC system. I have no idea where I am at with the IRS froms
Date published: 2022-03-20
Rated 5 out of 5 by
FCash from
Milynn was AWESOME
Milynn was wonderful for my 2021 taxes - unfortunately she was so good - I am VERY DISAPPOINTED with the person who did my 20220 taxes - he literally cost me $
Date published: 2022-03-20
Rated 5 out of 5 by
Behrhardt55 from
I have used Turbo Tax for years
Turbo Tax takes you through your return very easily, asking appropriate questions and is pretty intuitive but when there are questions, they have the help to support you.
Date published: 2022-03-20
Rated 4 out of 5 by
Redsred from
Turbo Tax is very reliable
Live rep. was very knowledgeable and friendly. Communicated very well.
Date published: 2022-03-20
Rated 5 out of 5 by
FRONTIER444 from
Superb
So easy to use and the instructions were clear and precise
Date published: 2022-03-20
Rated 5 out of 5 by
jersey19 from
Easy
Brand New to the game as i am 18! pretty simple follow the directions.
Date published: 2022-03-20
Rated 5 out of 5 by
HappyKB from
Perfect for self-filing!
I've used turbotax filing for years now and it's such a simple process. Love turbotax!
Date published: 2022-03-20
Rated 5 out of 5 by
Nick from the Cuy Falls from
TurboTax was easy, helpful, insightful, amazing
Not only did TurboTax walk me through the process, it was quick, it had great "plain English" explanations and when I got stuck, the help menu WAS helpful and answered my questions. THEN, when I entered something incorrectly and wanted to fix it but I could not figure out how, their remote calling and assistance GOT ME THROUGH it. Seamlessly filed both STATE and Fed and Assisted with RITA. WOW. Amazing.
All TurboTax® Offerings Reviews - Page 11604
Date published: 2022-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
kayman88 from
Step by step. Inch by Inch...
Even with a bit of covid fog I got thru it ok I think..
Date published: 2022-03-20
Rated 1 out of 5 by
Justiceforallturbotax from
Expensive to file State
It is ridculus for Turbo tax to charge $25 just to transmit state return, they should have a scale if make less than $40k free, if up to $100K $15, $100k to $150k $25 and anyone $150k and higher $40 that would be equitable instead of one price for everyone
Date published: 2022-03-20
Rated 2 out of 5 by
pix32988765 from
too many clicks with out a roadmap
It is worse than your PC system. I have no idea where I am at with the IRS froms
Date published: 2022-03-20
Rated 5 out of 5 by
FCash from
Milynn was AWESOME
Milynn was wonderful for my 2021 taxes - unfortunately she was so good - I am VERY DISAPPOINTED with the person who did my 20220 taxes - he literally cost me $
Date published: 2022-03-20
Rated 5 out of 5 by
Behrhardt55 from
I have used Turbo Tax for years
Turbo Tax takes you through your return very easily, asking appropriate questions and is pretty intuitive but when there are questions, they have the help to support you.
Date published: 2022-03-20
Rated 4 out of 5 by
Redsred from
Turbo Tax is very reliable
Live rep. was very knowledgeable and friendly. Communicated very well.
Date published: 2022-03-20
Rated 5 out of 5 by
FRONTIER444 from
Superb
So easy to use and the instructions were clear and precise
Date published: 2022-03-20
Rated 5 out of 5 by
jersey19 from
Easy
Brand New to the game as i am 18! pretty simple follow the directions.
Date published: 2022-03-20
Rated 5 out of 5 by
HappyKB from
Perfect for self-filing!
I've used turbotax filing for years now and it's such a simple process. Love turbotax!
Date published: 2022-03-20
Rated 5 out of 5 by
Nick from the Cuy Falls from
TurboTax was easy, helpful, insightful, amazing
Not only did TurboTax walk me through the process, it was quick, it had great "plain English" explanations and when I got stuck, the help menu WAS helpful and answered my questions. THEN, when I entered something incorrectly and wanted to fix it but I could not figure out how, their remote calling and assistance GOT ME THROUGH it. Seamlessly filed both STATE and Fed and Assisted with RITA. WOW. Amazing.
All TurboTax® Offerings Reviews - Page 11604
Date published: 2022-03-20