TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Step by step. Inch by Inch... Even with a bit of covid fog I got thru it ok I think..
Date published: 2022-03-20
Rated 1 out of 5 by from Expensive to file State It is ridculus for Turbo tax to charge $25 just to transmit state return, they should have a scale if make less than $40k free, if up to $100K $15, $100k to $150k $25 and anyone $150k and higher $40 that would be equitable instead of one price for everyone
Date published: 2022-03-20
Rated 2 out of 5 by from too many clicks with out a roadmap It is worse than your PC system. I have no idea where I am at with the IRS froms
Date published: 2022-03-20
Rated 5 out of 5 by from Milynn was AWESOME Milynn was wonderful for my 2021 taxes - unfortunately she was so good - I am VERY DISAPPOINTED with the person who did my 20220 taxes - he literally cost me $
Date published: 2022-03-20
Rated 5 out of 5 by from I have used Turbo Tax for years Turbo Tax takes you through your return very easily, asking appropriate questions and is pretty intuitive but when there are questions, they have the help to support you.
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax is very reliable Live rep. was very knowledgeable and friendly. Communicated very well.
Date published: 2022-03-20
Rated 5 out of 5 by from Superb So easy to use and the instructions were clear and precise
Date published: 2022-03-20
Rated 5 out of 5 by from Easy Brand New to the game as i am 18! pretty simple follow the directions.
Date published: 2022-03-20
Rated 5 out of 5 by from Perfect for self-filing! I've used turbotax filing for years now and it's such a simple process. Love turbotax!
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax was easy, helpful, insightful, amazing Not only did TurboTax walk me through the process, it was quick, it had great "plain English" explanations and when I got stuck, the help menu WAS helpful and answered my questions. THEN, when I entered something incorrectly and wanted to fix it but I could not figure out how, their remote calling and assistance GOT ME THROUGH it. Seamlessly filed both STATE and Fed and Assisted with RITA. WOW. Amazing.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 11604
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Step by step. Inch by Inch... Even with a bit of covid fog I got thru it ok I think..
Date published: 2022-03-20
Rated 1 out of 5 by from Expensive to file State It is ridculus for Turbo tax to charge $25 just to transmit state return, they should have a scale if make less than $40k free, if up to $100K $15, $100k to $150k $25 and anyone $150k and higher $40 that would be equitable instead of one price for everyone
Date published: 2022-03-20
Rated 2 out of 5 by from too many clicks with out a roadmap It is worse than your PC system. I have no idea where I am at with the IRS froms
Date published: 2022-03-20
Rated 5 out of 5 by from Milynn was AWESOME Milynn was wonderful for my 2021 taxes - unfortunately she was so good - I am VERY DISAPPOINTED with the person who did my 20220 taxes - he literally cost me $
Date published: 2022-03-20
Rated 5 out of 5 by from I have used Turbo Tax for years Turbo Tax takes you through your return very easily, asking appropriate questions and is pretty intuitive but when there are questions, they have the help to support you.
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax is very reliable Live rep. was very knowledgeable and friendly. Communicated very well.
Date published: 2022-03-20
Rated 5 out of 5 by from Superb So easy to use and the instructions were clear and precise
Date published: 2022-03-20
Rated 5 out of 5 by from Easy Brand New to the game as i am 18! pretty simple follow the directions.
Date published: 2022-03-20
Rated 5 out of 5 by from Perfect for self-filing! I've used turbotax filing for years now and it's such a simple process. Love turbotax!
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax was easy, helpful, insightful, amazing Not only did TurboTax walk me through the process, it was quick, it had great "plain English" explanations and when I got stuck, the help menu WAS helpful and answered my questions. THEN, when I entered something incorrectly and wanted to fix it but I could not figure out how, their remote calling and assistance GOT ME THROUGH it. Seamlessly filed both STATE and Fed and Assisted with RITA. WOW. Amazing.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 11604