TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very easy to use Turbo Tax covers everything you can imagine. Only thing that every year they are sending a reminder to file taxes. This year I did not get any reminder
Date published: 2023-02-20
Rated 5 out of 5 by from Love turbo tax Very easy to follow, turbo tax support was very helpful.
Date published: 2023-02-20
Rated 5 out of 5 by from Great Program Once I found the correct one it was very easy to use
Date published: 2023-02-20
Rated 5 out of 5 by from Very easy! I really appreciate the little question mark icons because the sidebar that pops out really has nice explanations that you can actually understand.
Date published: 2023-02-20
Rated 5 out of 5 by from Very personable and expert help The live support person was very personable and helped me finish up my taxes
Date published: 2023-02-20
Rated 5 out of 5 by from Very helpful and the guy that was great! Very helpful and not complicated to use! Try it and you won't be disappointed
Date published: 2023-02-20
Rated 3 out of 5 by from Not too great this year Well for one been trying to file for about a month now and still trying
Date published: 2023-02-20
Rated 2 out of 5 by from EXPENSIVE!! A cpa is cheaper It took me 3 hours, and I doubt I did this right, I will probably have to pay someone to fix it and I had simple taxes. I paid almost $300 to do this myself...a cpa is $150. Will NOT be using this next year and do not recommend. It was great when it was free.
Date published: 2023-02-20
Rated 2 out of 5 by from Something Goofed When Filing Everything was fine until filing. The program asked me to update the program first. The instructions weren't accurate but that wasn't an issue. TurboTax froze when it restarted and I had to force quit it. When I got back to filing, TurboTax was charging me for Audit Defense and e-filing. Audit Defense had been free the first time I tried to file and e-filing is free.
Date published: 2023-02-20
Rated 3 out of 5 by from Bad experience this year with Turbo Tax The expert could not help me very much. I figured it out on my own but paid for the expert.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11596
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very easy to use Turbo Tax covers everything you can imagine. Only thing that every year they are sending a reminder to file taxes. This year I did not get any reminder
Date published: 2023-02-20
Rated 5 out of 5 by from Love turbo tax Very easy to follow, turbo tax support was very helpful.
Date published: 2023-02-20
Rated 5 out of 5 by from Great Program Once I found the correct one it was very easy to use
Date published: 2023-02-20
Rated 5 out of 5 by from Very easy! I really appreciate the little question mark icons because the sidebar that pops out really has nice explanations that you can actually understand.
Date published: 2023-02-20
Rated 5 out of 5 by from Very personable and expert help The live support person was very personable and helped me finish up my taxes
Date published: 2023-02-20
Rated 5 out of 5 by from Very helpful and the guy that was great! Very helpful and not complicated to use! Try it and you won't be disappointed
Date published: 2023-02-20
Rated 3 out of 5 by from Not too great this year Well for one been trying to file for about a month now and still trying
Date published: 2023-02-20
Rated 2 out of 5 by from EXPENSIVE!! A cpa is cheaper It took me 3 hours, and I doubt I did this right, I will probably have to pay someone to fix it and I had simple taxes. I paid almost $300 to do this myself...a cpa is $150. Will NOT be using this next year and do not recommend. It was great when it was free.
Date published: 2023-02-20
Rated 2 out of 5 by from Something Goofed When Filing Everything was fine until filing. The program asked me to update the program first. The instructions weren't accurate but that wasn't an issue. TurboTax froze when it restarted and I had to force quit it. When I got back to filing, TurboTax was charging me for Audit Defense and e-filing. Audit Defense had been free the first time I tried to file and e-filing is free.
Date published: 2023-02-20
Rated 3 out of 5 by from Bad experience this year with Turbo Tax The expert could not help me very much. I figured it out on my own but paid for the expert.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11596