TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Accountant who loves TT Turbo Tax is simply the fastest and easiest way to file and can deal with the complexity of 95% of filers.
Date published: 2023-02-06
Rated 5 out of 5 by from turbotax works great used it for 8 years in a row now, works flawlessly every time
Date published: 2023-02-06
Rated 5 out of 5 by from TurboTax is great My first time using TurboTax and it was smooth sailing.
Date published: 2023-02-06
Rated 2 out of 5 by from Major Disappointment I've been a turbotax user for many years and have successfully filed federal and state tax returns electronically. However this year, a erroneous message that I had a "Solar and Wind Energy Carryover" forced me to have to mail in my NY state return. Very diassapointed.
Date published: 2023-02-06
Rated 5 out of 5 by from TURBO TAX WAS AWESOME THE TAX REPRESENTATIVE WAS AMAZING. SHE WAS VERY PATIENT AND KNOWLEDGEABLE.
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax is helpful Each year we have been using Turbo Tax-it is a safe and reliable product.
Date published: 2023-02-06
Rated 4 out of 5 by from Turbo tax is great to use and very easy I have been using Turbo Tax for years and overall I like the ease of the program. However, I am always startled by the fees that pop up at the end just before filing. One fee in particular is the $39 charge to take the fee out of the refund. If Turbo Tax is getting their money from the refund, then why charge more to get the money at a later date. There are times that I am not able to pay the fee and right away in order to file, and wish I wasn't getting "penalized" to have the Turbo Tax fee taken out of the refund. I also would like to separate my states to file on my own. I did not see that option to remove a state from the filing charges (in order to file on my own through the state website) or I may have missed that option to remove the state before submitting the taxes. These are only two issues that I really have with Turbo Tax.
Date published: 2023-02-06
Rated 5 out of 5 by from TURBOTAX is Excelllent we have used turbotax for years and never have any problems with our taxes and get out money quickly.
Date published: 2023-02-06
Rated 4 out of 5 by from Very Helpful I had person name Freida she was very helpful and informative when I had questions or didn't understand something. She was patient with me and also was with me through out the process.
Date published: 2023-02-06
Rated 5 out of 5 by from Easy to use Easy to use, and they walk you right through the proess.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11596
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Accountant who loves TT Turbo Tax is simply the fastest and easiest way to file and can deal with the complexity of 95% of filers.
Date published: 2023-02-06
Rated 5 out of 5 by from turbotax works great used it for 8 years in a row now, works flawlessly every time
Date published: 2023-02-06
Rated 5 out of 5 by from TurboTax is great My first time using TurboTax and it was smooth sailing.
Date published: 2023-02-06
Rated 2 out of 5 by from Major Disappointment I've been a turbotax user for many years and have successfully filed federal and state tax returns electronically. However this year, a erroneous message that I had a "Solar and Wind Energy Carryover" forced me to have to mail in my NY state return. Very diassapointed.
Date published: 2023-02-06
Rated 5 out of 5 by from TURBO TAX WAS AWESOME THE TAX REPRESENTATIVE WAS AMAZING. SHE WAS VERY PATIENT AND KNOWLEDGEABLE.
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax is helpful Each year we have been using Turbo Tax-it is a safe and reliable product.
Date published: 2023-02-06
Rated 4 out of 5 by from Turbo tax is great to use and very easy I have been using Turbo Tax for years and overall I like the ease of the program. However, I am always startled by the fees that pop up at the end just before filing. One fee in particular is the $39 charge to take the fee out of the refund. If Turbo Tax is getting their money from the refund, then why charge more to get the money at a later date. There are times that I am not able to pay the fee and right away in order to file, and wish I wasn't getting "penalized" to have the Turbo Tax fee taken out of the refund. I also would like to separate my states to file on my own. I did not see that option to remove a state from the filing charges (in order to file on my own through the state website) or I may have missed that option to remove the state before submitting the taxes. These are only two issues that I really have with Turbo Tax.
Date published: 2023-02-06
Rated 5 out of 5 by from TURBOTAX is Excelllent we have used turbotax for years and never have any problems with our taxes and get out money quickly.
Date published: 2023-02-06
Rated 4 out of 5 by from Very Helpful I had person name Freida she was very helpful and informative when I had questions or didn't understand something. She was patient with me and also was with me through out the process.
Date published: 2023-02-06
Rated 5 out of 5 by from Easy to use Easy to use, and they walk you right through the proess.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11596