TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by Corche50 from Very personable and expert help The live support person was very personable and helped me finish up my taxes
Date published: 2023-02-20
Rated 5 out of 5 by Neerja from Very helpful and the guy that was great! Very helpful and not complicated to use! Try it and you won't be disappointed
Date published: 2023-02-20
Rated 3 out of 5 by Woodrow1001 from Not too great this year Well for one been trying to file for about a month now and still trying
Date published: 2023-02-20
Rated 2 out of 5 by not good at taxes2 from EXPENSIVE!! A cpa is cheaper It took me 3 hours, and I doubt I did this right, I will probably have to pay someone to fix it and I had simple taxes. I paid almost $300 to do this myself...a cpa is $150. Will NOT be using this next year and do not recommend. It was great when it was free.
Date published: 2023-02-20
Rated 2 out of 5 by Slightly Annoyed23 from Something Goofed When Filing Everything was fine until filing. The program asked me to update the program first. The instructions weren't accurate but that wasn't an issue. TurboTax froze when it restarted and I had to force quit it. When I got back to filing, TurboTax was charging me for Audit Defense and e-filing. Audit Defense had been free the first time I tried to file and e-filing is free.
Date published: 2023-02-20
Rated 3 out of 5 by Tired Counselor from Bad experience this year with Turbo Tax The expert could not help me very much. I figured it out on my own but paid for the expert.
Date published: 2023-02-20
Rated 5 out of 5 by Jmunozsosa from TurboTax was sooo EASY! TurboTax was easy, and the customer service was excellent. He was extremely patient and helpful stood on the phone with me through all my questions and answered everything to my understanding.
Date published: 2023-02-20
Rated 5 out of 5 by GGB10 from Works for Me! As usual, a great experience. Worked for both of us.
Date published: 2023-02-20
Rated 5 out of 5 by Manly79 from It worked again Premium does it all. Expert help was there to help me finish.
Date published: 2023-02-20
Rated 4 out of 5 by TexasUp from TurboTax is sufficient and good As a whole, it is easy to understand and maneuver through the TurboTax software by either it asking questions, or being able to review each necessary category of your return.
All TurboTax® Offerings Reviews - Page 11576
Date published: 2023-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Corche50 from Very personable and expert help The live support person was very personable and helped me finish up my taxes
Date published: 2023-02-20
Rated 5 out of 5 by Neerja from Very helpful and the guy that was great! Very helpful and not complicated to use! Try it and you won't be disappointed
Date published: 2023-02-20
Rated 3 out of 5 by Woodrow1001 from Not too great this year Well for one been trying to file for about a month now and still trying
Date published: 2023-02-20
Rated 2 out of 5 by not good at taxes2 from EXPENSIVE!! A cpa is cheaper It took me 3 hours, and I doubt I did this right, I will probably have to pay someone to fix it and I had simple taxes. I paid almost $300 to do this myself...a cpa is $150. Will NOT be using this next year and do not recommend. It was great when it was free.
Date published: 2023-02-20
Rated 2 out of 5 by Slightly Annoyed23 from Something Goofed When Filing Everything was fine until filing. The program asked me to update the program first. The instructions weren't accurate but that wasn't an issue. TurboTax froze when it restarted and I had to force quit it. When I got back to filing, TurboTax was charging me for Audit Defense and e-filing. Audit Defense had been free the first time I tried to file and e-filing is free.
Date published: 2023-02-20
Rated 3 out of 5 by Tired Counselor from Bad experience this year with Turbo Tax The expert could not help me very much. I figured it out on my own but paid for the expert.
Date published: 2023-02-20
Rated 5 out of 5 by Jmunozsosa from TurboTax was sooo EASY! TurboTax was easy, and the customer service was excellent. He was extremely patient and helpful stood on the phone with me through all my questions and answered everything to my understanding.
Date published: 2023-02-20
Rated 5 out of 5 by GGB10 from Works for Me! As usual, a great experience. Worked for both of us.
Date published: 2023-02-20
Rated 5 out of 5 by Manly79 from It worked again Premium does it all. Expert help was there to help me finish.
Date published: 2023-02-20
Rated 4 out of 5 by TexasUp from TurboTax is sufficient and good As a whole, it is easy to understand and maneuver through the TurboTax software by either it asking questions, or being able to review each necessary category of your return.
All TurboTax® Offerings Reviews - Page 11576
Date published: 2023-02-20