TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome! easy to use and great learning tool for a kid. finished up and saved a bunch of $.
Date published: 2023-02-21
Rated 2 out of 5 by from Poor recommendation to file married-separately Upon completing the Federal Review, the software suggested we should file separately and could receive up to $2,429 more. It doesn't say how. None of the available articles or FAQs say how. The only instruction was to create separate user names to allow two separate filings and could be splitting the standard or possibly itemizing. After creating the initial joint return, I created two separate itemized and two further standard deductions to find that I might be able to get ~$240 more, but the doubt was not going to let me try andd pay twice for that little more refund. I completed the entry for a 6th and final joint filing. I spoke to 2 experts. 1 had no idea and thankfully got me to a CPA reviewer. He said in 25 years he'd never seen this. He had a "What if" worksheet that did not support the recommendation. After 10+ hours of filing my taxes, I would not say this is a time-saving application.
Date published: 2023-02-21
Rated 3 out of 5 by from It’s good Got my filling done with a few problems due to Verification with the IRS’s new verification system, but done nontheless.
Date published: 2023-02-21
Rated 2 out of 5 by from Yall charge way too much ~$100 is just ridiculous, yall really need to lower your prices.
Date published: 2023-02-21
Rated 5 out of 5 by from Glad I used turbo tax and upgraded I got stuck on my taxes and since I upgraded to the max, I was able to talk to a tax expert over the phone and he got me squared away. All is good and everyone is happy!
Date published: 2023-02-21
Rated 4 out of 5 by from good job It was easy to follow. I recommend it to my friends.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax Live recommended! Kenneth did a great job helping me navigate the many changes and challenges of my filing this year.
Date published: 2023-02-21
Rated 3 out of 5 by from Wish is was cheaper I have always used Turbo Tax and Love it, but I wish that it was a lot cheaper to file, since the Government gets a lot of our money, anyway ;)
Date published: 2023-02-21
Rated 5 out of 5 by from Amazing Great and understand people will consider coming back next year
Date published: 2023-02-21
Rated 5 out of 5 by from I love using Turbo Tax Business! It was super easy and fast! I paid an accountant over $800 last year and did this year on my own saving me a bunch of money!
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11537
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! easy to use and great learning tool for a kid. finished up and saved a bunch of $.
Date published: 2023-02-21
Rated 2 out of 5 by from Poor recommendation to file married-separately Upon completing the Federal Review, the software suggested we should file separately and could receive up to $2,429 more. It doesn't say how. None of the available articles or FAQs say how. The only instruction was to create separate user names to allow two separate filings and could be splitting the standard or possibly itemizing. After creating the initial joint return, I created two separate itemized and two further standard deductions to find that I might be able to get ~$240 more, but the doubt was not going to let me try andd pay twice for that little more refund. I completed the entry for a 6th and final joint filing. I spoke to 2 experts. 1 had no idea and thankfully got me to a CPA reviewer. He said in 25 years he'd never seen this. He had a "What if" worksheet that did not support the recommendation. After 10+ hours of filing my taxes, I would not say this is a time-saving application.
Date published: 2023-02-21
Rated 3 out of 5 by from It’s good Got my filling done with a few problems due to Verification with the IRS’s new verification system, but done nontheless.
Date published: 2023-02-21
Rated 2 out of 5 by from Yall charge way too much ~$100 is just ridiculous, yall really need to lower your prices.
Date published: 2023-02-21
Rated 5 out of 5 by from Glad I used turbo tax and upgraded I got stuck on my taxes and since I upgraded to the max, I was able to talk to a tax expert over the phone and he got me squared away. All is good and everyone is happy!
Date published: 2023-02-21
Rated 4 out of 5 by from good job It was easy to follow. I recommend it to my friends.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax Live recommended! Kenneth did a great job helping me navigate the many changes and challenges of my filing this year.
Date published: 2023-02-21
Rated 3 out of 5 by from Wish is was cheaper I have always used Turbo Tax and Love it, but I wish that it was a lot cheaper to file, since the Government gets a lot of our money, anyway ;)
Date published: 2023-02-21
Rated 5 out of 5 by from Amazing Great and understand people will consider coming back next year
Date published: 2023-02-21
Rated 5 out of 5 by from I love using Turbo Tax Business! It was super easy and fast! I paid an accountant over $800 last year and did this year on my own saving me a bunch of money!
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11537