TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from TURBO TAX IS EASY I AM NOT HAPPY ABOUT THE PRICE. I CLICKED ON THE FREE TURBO TAX BUT ENDED UP PAYING OVER 100. FOR THE FILING
Date published: 2022-02-24
Rated 5 out of 5 by from She was a great help I would recommend her to anybody if any one needs help
Date published: 2022-02-24
Rated 5 out of 5 by from turbo tax is great and informative Had a great experience and have for the last 5 years, huge thanks to Brandon my tax expert incredible return expert
Date published: 2022-02-24
Rated 5 out of 5 by from Only Tax Service I Use! This is my eighth year using TurboTax to file my taxes. I started when I was single and the trend continued into married life. I love the how accessible the assistant is and the informative FAQs that pop up with ease. TurboTax is so easy to use and consumer friendly. I have complete peace of mind with the Max upgrade. It is more than worth the cost. I will continue to use TurboTax in the future and recommend it to my friends and family.
Date published: 2022-02-24
Rated 1 out of 5 by from TOO EXPENSIVE TRICK U AT THE END NOT EVEN A VETERAN DISCOUNT, DID EVERYTHING MYSELF
Date published: 2022-02-24
Rated 3 out of 5 by from Turbo Tax is not easy to use for first time. I started with premier Had to get answer to clarify point. I was told on chat that she couldn't answer the question but could get an answer if I upgraded. I upgraded. Premier Live was no more help but did cost me more money. So I did not upgrade any further when I found that TT has published answers for not accepting what was accepted in previous years. Iwill think twice next year about using TT!
Date published: 2022-02-24
Rated 4 out of 5 by from Great with one glitch The experience with TurboTax as always was simple and efficient. The hangup this year was that the worksheet for filing multiple 1098 was not approved to be used through turbotax until 2/24. I had my taxes ready to file by 2/14 and had to wait and check back each day to see if it was ready. This needs to be approved and cleared prior to tax season to allow the most efficient
Date published: 2022-02-24
Rated 4 out of 5 by from Leaves you hanging in some spots. Doesn't always ID meanings or what is the proper fill in the blank information.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is great I ran into a issue. The Turbo tax Assistant called an solved the problem. Took my worries away. I no longer owe!
Date published: 2022-02-24
Rated 1 out of 5 by from Too many questions and way to time consuming It was ok and not very helpful. this is ridiculous and time consuming
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11484
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TURBO TAX IS EASY I AM NOT HAPPY ABOUT THE PRICE. I CLICKED ON THE FREE TURBO TAX BUT ENDED UP PAYING OVER 100. FOR THE FILING
Date published: 2022-02-24
Rated 5 out of 5 by from She was a great help I would recommend her to anybody if any one needs help
Date published: 2022-02-24
Rated 5 out of 5 by from turbo tax is great and informative Had a great experience and have for the last 5 years, huge thanks to Brandon my tax expert incredible return expert
Date published: 2022-02-24
Rated 5 out of 5 by from Only Tax Service I Use! This is my eighth year using TurboTax to file my taxes. I started when I was single and the trend continued into married life. I love the how accessible the assistant is and the informative FAQs that pop up with ease. TurboTax is so easy to use and consumer friendly. I have complete peace of mind with the Max upgrade. It is more than worth the cost. I will continue to use TurboTax in the future and recommend it to my friends and family.
Date published: 2022-02-24
Rated 1 out of 5 by from TOO EXPENSIVE TRICK U AT THE END NOT EVEN A VETERAN DISCOUNT, DID EVERYTHING MYSELF
Date published: 2022-02-24
Rated 3 out of 5 by from Turbo Tax is not easy to use for first time. I started with premier Had to get answer to clarify point. I was told on chat that she couldn't answer the question but could get an answer if I upgraded. I upgraded. Premier Live was no more help but did cost me more money. So I did not upgrade any further when I found that TT has published answers for not accepting what was accepted in previous years. Iwill think twice next year about using TT!
Date published: 2022-02-24
Rated 4 out of 5 by from Great with one glitch The experience with TurboTax as always was simple and efficient. The hangup this year was that the worksheet for filing multiple 1098 was not approved to be used through turbotax until 2/24. I had my taxes ready to file by 2/14 and had to wait and check back each day to see if it was ready. This needs to be approved and cleared prior to tax season to allow the most efficient
Date published: 2022-02-24
Rated 4 out of 5 by from Leaves you hanging in some spots. Doesn't always ID meanings or what is the proper fill in the blank information.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is great I ran into a issue. The Turbo tax Assistant called an solved the problem. Took my worries away. I no longer owe!
Date published: 2022-02-24
Rated 1 out of 5 by from Too many questions and way to time consuming It was ok and not very helpful. this is ridiculous and time consuming
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11484