TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
B Joan from
tedious
Filling in the figures was OK butI ended up with two upgrades that I don’t think I need. It ended up costing me $138.00.
Date published: 2022-04-05
Rated 4 out of 5 by
Dag67 from
Using TurboTax
My experience with TurboTax was easy and fine. The biggest thing i would say that I would change is the option to have my State Tax due be taken out the same way as my TurboTax fees.
Date published: 2022-04-05
Rated 3 out of 5 by
G O M from
Turbo Tax is slipping
I have been using Turbo Tax for many years now. No real changes in my status. I find Turbo Tax is becoming more complex each year. The first few years I would have rated at 5 stars. Now I would say they are down to 3.
Date published: 2022-04-05
Rated 5 out of 5 by
Whoam from
turbotax
I've used TurboTax for years and I'm still happy trying again
Date published: 2022-04-05
Rated 5 out of 5 by
Wegman from
Absolutely outstand tax program
Have used Turbo Tax for over 20 years now. Never had any issues with it. It's easy to use and is reasonably price. I've always gotten my refund and I am a very satisfied customer.
Date published: 2022-04-05
Rated 5 out of 5 by
Lesjam from
Awesome
Easy to file. Very helpful to file. Thank you for helping.
Date published: 2022-04-05
Rated 5 out of 5 by
JennieBean13 from
Excellent and good updates!
Simple to use and helpful. I really appreciated the new way to navigate between sections of my return. It also seemed easier to delete forms I started but didn't need than in earlier versions.
Date published: 2022-04-05
Rated 2 out of 5 by
spike11 from
Problems transferring between online and download
I spent hours trying to figure out how to transfer my online completed return into the turbotax download I purchased at Costco. It was not clear on the package that they were not compatible. I called customer service and it was not helpful.
Date published: 2022-04-05
Rated 4 out of 5 by
Siegel like the bird from
Easy to file
I like this site, I've always used it and so have my parents. I just dont like the prices of the services. Particularly the $40 fee to take the money from the refund. That's excessive.
Date published: 2022-04-05
Rated 5 out of 5 by
JennNJuc from
Full Service tax prep online!
Love that I was able to get it all done for me from home! And Karen was great-- a true expert who dug through my data to get me every dollar possible.
All TurboTax® Offerings Reviews - Page 11474
Date published: 2022-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
B Joan from
tedious
Filling in the figures was OK butI ended up with two upgrades that I don’t think I need. It ended up costing me $138.00.
Date published: 2022-04-05
Rated 4 out of 5 by
Dag67 from
Using TurboTax
My experience with TurboTax was easy and fine. The biggest thing i would say that I would change is the option to have my State Tax due be taken out the same way as my TurboTax fees.
Date published: 2022-04-05
Rated 3 out of 5 by
G O M from
Turbo Tax is slipping
I have been using Turbo Tax for many years now. No real changes in my status. I find Turbo Tax is becoming more complex each year. The first few years I would have rated at 5 stars. Now I would say they are down to 3.
Date published: 2022-04-05
Rated 5 out of 5 by
Whoam from
turbotax
I've used TurboTax for years and I'm still happy trying again
Date published: 2022-04-05
Rated 5 out of 5 by
Wegman from
Absolutely outstand tax program
Have used Turbo Tax for over 20 years now. Never had any issues with it. It's easy to use and is reasonably price. I've always gotten my refund and I am a very satisfied customer.
Date published: 2022-04-05
Rated 5 out of 5 by
Lesjam from
Awesome
Easy to file. Very helpful to file. Thank you for helping.
Date published: 2022-04-05
Rated 5 out of 5 by
JennieBean13 from
Excellent and good updates!
Simple to use and helpful. I really appreciated the new way to navigate between sections of my return. It also seemed easier to delete forms I started but didn't need than in earlier versions.
Date published: 2022-04-05
Rated 2 out of 5 by
spike11 from
Problems transferring between online and download
I spent hours trying to figure out how to transfer my online completed return into the turbotax download I purchased at Costco. It was not clear on the package that they were not compatible. I called customer service and it was not helpful.
Date published: 2022-04-05
Rated 4 out of 5 by
Siegel like the bird from
Easy to file
I like this site, I've always used it and so have my parents. I just dont like the prices of the services. Particularly the $40 fee to take the money from the refund. That's excessive.
Date published: 2022-04-05
Rated 5 out of 5 by
JennNJuc from
Full Service tax prep online!
Love that I was able to get it all done for me from home! And Karen was great-- a true expert who dug through my data to get me every dollar possible.
All TurboTax® Offerings Reviews - Page 11474
Date published: 2022-04-05