TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Norcaldb from
Used TurboTax for many years.
I have used TurboTax for many years and have been very pleased. Something new: When submitting electronically, the IRS is requiring you to get a Identify Protection Pin and enter it in TurboTax. Go To: Federal Taxes, Other Tax Situations, Other Return Info, then Identify Protection Pins
Date published: 2023-02-20
Rated 5 out of 5 by
BeeBopSkip from
TurboTax so you can Re-lax!
I've used TurboTax for years and love the ease of use. I recommend it to anyone wanting to do your own taxes...in...appx three hours!
Date published: 2023-02-20
Rated 3 out of 5 by
Jam3X from
Frustrated
I'm quite annoyed at the quality of the programing and am disappointed with Turbo Tax compared with previous years. Several pages had selections where I didn't need to edit, yet the page would not continue unless I made edits to them. Several questions were not clear and were confusing.
Date published: 2023-02-20
Rated 5 out of 5 by
NanaDL from
SUPER EASY
TurboTax walks you through the entire process with easy to understand prompts. Explanations are given for any items not understood.
Date published: 2023-02-20
Rated 3 out of 5 by
Sweepout from
Good product, but slightly deceptive
I feel slightly deceived in how it was trying to upsell and cram deluxe and such down your throat. It did at some point to me and i dont even know what screen it was on. I didnt want that.
Date published: 2023-02-20
Rated 5 out of 5 by
Jojotheimp from
Super easy!
Super easy to use! Peace of mind that it has been doublechecked and confirmed!
Date published: 2023-02-20
Rated 1 out of 5 by
ihatepayingtaxes92 from
Super Annoying
Between the constant asking for money and upgrading plans, to the system assuming I owned my own business because I got a 1099 when in reality I just worked as an independent contractor, this was the most frustrating experience I've ever had filing my taxes. I will NEVER use turbotax again. I had to pay an extra 39 dollars to file taxes in a state I lived in for three months that I did not make a dime in. Ridiculous.
Date published: 2023-02-20
Rated 5 out of 5 by
AZlivin20 from
Coke was the best help we could have hoped for
We thought we could navigate doing our taxes ourselves and realized after many hours we were out of our lane. We asked for help and Coke came on the line and found mistakes and helped us find our best outcome. Much appreciated!
Date published: 2023-02-20
Rated 1 out of 5 by
Huh32 from
Turbo tax was made way to difficult
I am in the active duty military, therefore u have limited time I ran across so many issues while filing it took me a total of almost 2 weeks to get around to filing due to "discrepancys" in the file which in the end I hadn't needed to change a thing
Date published: 2023-02-20
Rated 5 out of 5 by
LLB84 from
TURBOTAX IF AWESOME
Love using Turbo Tax. So easy and quick to use! It walks you through each step!
All TurboTax® Offerings Reviews - Page 11432
Date published: 2023-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Norcaldb from
Used TurboTax for many years.
I have used TurboTax for many years and have been very pleased. Something new: When submitting electronically, the IRS is requiring you to get a Identify Protection Pin and enter it in TurboTax. Go To: Federal Taxes, Other Tax Situations, Other Return Info, then Identify Protection Pins
Date published: 2023-02-20
Rated 5 out of 5 by
BeeBopSkip from
TurboTax so you can Re-lax!
I've used TurboTax for years and love the ease of use. I recommend it to anyone wanting to do your own taxes...in...appx three hours!
Date published: 2023-02-20
Rated 3 out of 5 by
Jam3X from
Frustrated
I'm quite annoyed at the quality of the programing and am disappointed with Turbo Tax compared with previous years. Several pages had selections where I didn't need to edit, yet the page would not continue unless I made edits to them. Several questions were not clear and were confusing.
Date published: 2023-02-20
Rated 5 out of 5 by
NanaDL from
SUPER EASY
TurboTax walks you through the entire process with easy to understand prompts. Explanations are given for any items not understood.
Date published: 2023-02-20
Rated 3 out of 5 by
Sweepout from
Good product, but slightly deceptive
I feel slightly deceived in how it was trying to upsell and cram deluxe and such down your throat. It did at some point to me and i dont even know what screen it was on. I didnt want that.
Date published: 2023-02-20
Rated 5 out of 5 by
Jojotheimp from
Super easy!
Super easy to use! Peace of mind that it has been doublechecked and confirmed!
Date published: 2023-02-20
Rated 1 out of 5 by
ihatepayingtaxes92 from
Super Annoying
Between the constant asking for money and upgrading plans, to the system assuming I owned my own business because I got a 1099 when in reality I just worked as an independent contractor, this was the most frustrating experience I've ever had filing my taxes. I will NEVER use turbotax again. I had to pay an extra 39 dollars to file taxes in a state I lived in for three months that I did not make a dime in. Ridiculous.
Date published: 2023-02-20
Rated 5 out of 5 by
AZlivin20 from
Coke was the best help we could have hoped for
We thought we could navigate doing our taxes ourselves and realized after many hours we were out of our lane. We asked for help and Coke came on the line and found mistakes and helped us find our best outcome. Much appreciated!
Date published: 2023-02-20
Rated 1 out of 5 by
Huh32 from
Turbo tax was made way to difficult
I am in the active duty military, therefore u have limited time I ran across so many issues while filing it took me a total of almost 2 weeks to get around to filing due to "discrepancys" in the file which in the end I hadn't needed to change a thing
Date published: 2023-02-20
Rated 5 out of 5 by
LLB84 from
TURBOTAX IF AWESOME
Love using Turbo Tax. So easy and quick to use! It walks you through each step!
All TurboTax® Offerings Reviews - Page 11432
Date published: 2023-02-20