TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax provides guidance and gives users an opportunity to ask questions
Date published: 2023-02-20
Rated 4 out of 5 by from Very Easy It was really fast and easy!!!!!!!!!!!! I will definitely be using it again
Date published: 2023-02-20
Rated 5 out of 5 by from Simple even for me Nothing to it Mary had a little lamb and it went everywhere Mary went
Date published: 2023-02-20
Rated 5 out of 5 by from Good I did myself it was fast and easy and bets going somewhere else
Date published: 2023-02-20
Rated 3 out of 5 by from Turbotax experience This is fine and basic. It’s almost too simplified so it makes it difficult to check back on details you enter. A pain if you forget something and have to go back, you can’t sift through pages so much as you have to answer a bunch of stuff again.
Date published: 2023-02-20
Rated 5 out of 5 by from turbo tax within credit karma Preparation was easy and live help was useful. Did not realize I was using a product that would cost at the end. Last year credit karma was a free product (i think).
Date published: 2023-02-20
Rated 5 out of 5 by from Great Great customer service experience …………!!!!!!!!!!!!!
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo tax is amazing Very useful tool. Been using since 2015. Live help is very friendly and very informative.
Date published: 2023-02-20
Rated 1 out of 5 by from Free turned into $200 Filing free by doing it myself turned into being required to upgrade to deluxe for not reason and costing me $200. Not straight forward at all.
Date published: 2023-02-20
Rated 4 out of 5 by from Helpful once you load data Have used for 5 plus years. Process is easy and cues for questions are great . However I wish the entering ' process for submitting information from income statesments was more automatic. Only two of our sources loaded stuff. Last year the live chat/call process was very fast and helpful...this year they did not call back.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11429
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax provides guidance and gives users an opportunity to ask questions
Date published: 2023-02-20
Rated 4 out of 5 by from Very Easy It was really fast and easy!!!!!!!!!!!! I will definitely be using it again
Date published: 2023-02-20
Rated 5 out of 5 by from Simple even for me Nothing to it Mary had a little lamb and it went everywhere Mary went
Date published: 2023-02-20
Rated 5 out of 5 by from Good I did myself it was fast and easy and bets going somewhere else
Date published: 2023-02-20
Rated 3 out of 5 by from Turbotax experience This is fine and basic. It’s almost too simplified so it makes it difficult to check back on details you enter. A pain if you forget something and have to go back, you can’t sift through pages so much as you have to answer a bunch of stuff again.
Date published: 2023-02-20
Rated 5 out of 5 by from turbo tax within credit karma Preparation was easy and live help was useful. Did not realize I was using a product that would cost at the end. Last year credit karma was a free product (i think).
Date published: 2023-02-20
Rated 5 out of 5 by from Great Great customer service experience …………!!!!!!!!!!!!!
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo tax is amazing Very useful tool. Been using since 2015. Live help is very friendly and very informative.
Date published: 2023-02-20
Rated 1 out of 5 by from Free turned into $200 Filing free by doing it myself turned into being required to upgrade to deluxe for not reason and costing me $200. Not straight forward at all.
Date published: 2023-02-20
Rated 4 out of 5 by from Helpful once you load data Have used for 5 plus years. Process is easy and cues for questions are great . However I wish the entering ' process for submitting information from income statesments was more automatic. Only two of our sources loaded stuff. Last year the live chat/call process was very fast and helpful...this year they did not call back.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11429