TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is always reliable. I had some new questions this year because of medicaid, and was able to get clear answers on all the questions i asked with the representative. Its always fast, easy, and user friendly. Ive used them for over five years now!
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax experts are experienced and awesome Great help that made it easy to do your taxes!!!!!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax agent Robert Robert made using this app so easy I would recommend that anybody else doing there taxes with turbo tax go ahead and use the full service
Date published: 2022-03-19
Rated 2 out of 5 by from Becoming less user-friendly every year Have been using Turbo Tax for many years and each year it seems to become more cumbersome and harder to navigate (or double check processes.) I'd likely choose something else if it weren't for the history.
Date published: 2022-03-19
Rated 3 out of 5 by from Turbo Tax has changed, and is now very difficult I like how it used to be easy to navigate within the Turbo Tax Program and view the Tax Forms. It has changed and navigation within the program is now very difficult which is irritating for a person that doesn't need a lot of "hand holding" to file a tax return.
Date published: 2022-03-19
Rated 5 out of 5 by from So Easy! Self-explanatory and easy to use! Wonderful agent (William) that helped!
Date published: 2022-03-19
Rated 5 out of 5 by from Fast, Easy , Complete Has always been fast and easy to use. Narrative improves yearly.
Date published: 2022-03-19
Rated 1 out of 5 by from Caused an issue and never responded back Rep on the phone had no idea what was going on. The page was giving wrong directions on where to find info they needed. Never responded to a complaint sent. This will be my lady year using them for sure.
Date published: 2022-03-19
Rated 5 out of 5 by from Great for filing! I have been using turbotax to file taxes since I first began working as a teen. Its great and easy to use and helps guide you every step of the way so you wont make any mistakes. Id recommend this service for anyone who wants the ease of mind of seeing your tax return and knowing you are getting what you are supposed to!
Date published: 2022-03-19
Rated 4 out of 5 by from So helpful! All representatives were very helpful. They communicated with me throughout the entire process. I uploaded a lot of documents but I would not have been able to do this on my own. I'm very glad I used TurboTax. Thank you
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 11424
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is always reliable. I had some new questions this year because of medicaid, and was able to get clear answers on all the questions i asked with the representative. Its always fast, easy, and user friendly. Ive used them for over five years now!
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax experts are experienced and awesome Great help that made it easy to do your taxes!!!!!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax agent Robert Robert made using this app so easy I would recommend that anybody else doing there taxes with turbo tax go ahead and use the full service
Date published: 2022-03-19
Rated 2 out of 5 by from Becoming less user-friendly every year Have been using Turbo Tax for many years and each year it seems to become more cumbersome and harder to navigate (or double check processes.) I'd likely choose something else if it weren't for the history.
Date published: 2022-03-19
Rated 3 out of 5 by from Turbo Tax has changed, and is now very difficult I like how it used to be easy to navigate within the Turbo Tax Program and view the Tax Forms. It has changed and navigation within the program is now very difficult which is irritating for a person that doesn't need a lot of "hand holding" to file a tax return.
Date published: 2022-03-19
Rated 5 out of 5 by from So Easy! Self-explanatory and easy to use! Wonderful agent (William) that helped!
Date published: 2022-03-19
Rated 5 out of 5 by from Fast, Easy , Complete Has always been fast and easy to use. Narrative improves yearly.
Date published: 2022-03-19
Rated 1 out of 5 by from Caused an issue and never responded back Rep on the phone had no idea what was going on. The page was giving wrong directions on where to find info they needed. Never responded to a complaint sent. This will be my lady year using them for sure.
Date published: 2022-03-19
Rated 5 out of 5 by from Great for filing! I have been using turbotax to file taxes since I first began working as a teen. Its great and easy to use and helps guide you every step of the way so you wont make any mistakes. Id recommend this service for anyone who wants the ease of mind of seeing your tax return and knowing you are getting what you are supposed to!
Date published: 2022-03-19
Rated 4 out of 5 by from So helpful! All representatives were very helpful. They communicated with me throughout the entire process. I uploaded a lot of documents but I would not have been able to do this on my own. I'm very glad I used TurboTax. Thank you
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 11424