TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Gwenbeaniebaby from
TurboTax is always reliable.
I had some new questions this year because of medicaid, and was able to get clear answers on all the questions i asked with the representative. Its always fast, easy, and user friendly. Ive used them for over five years now!
Date published: 2022-03-19
Rated 5 out of 5 by
SergVxs1 from
TurboTax experts are experienced and awesome
Great help that made it easy to do your taxes!!!!!
Date published: 2022-03-19
Rated 5 out of 5 by
Sean1992838 from
Turbo tax agent Robert
Robert made using this app so easy I would recommend that anybody else doing there taxes with turbo tax go ahead and use the full service
Date published: 2022-03-19
Rated 2 out of 5 by
tp1971 from
Becoming less user-friendly every year
Have been using Turbo Tax for many years and each year it seems to become more cumbersome and harder to navigate (or double check processes.) I'd likely choose something else if it weren't for the history.
Date published: 2022-03-19
Rated 3 out of 5 by
Lori0210 from
Turbo Tax has changed, and is now very difficult
I like how it used to be easy to navigate within the Turbo Tax Program and view the Tax Forms. It has changed and navigation within the program is now very difficult which is irritating for a person that doesn't need a lot of "hand holding" to file a tax return.
Date published: 2022-03-19
Rated 5 out of 5 by
Clrsap02 from
So Easy!
Self-explanatory and easy to use! Wonderful agent (William) that helped!
Date published: 2022-03-19
Rated 5 out of 5 by
GKB Enterprise from
Fast, Easy , Complete
Has always been fast and easy to use. Narrative improves yearly.
Date published: 2022-03-19
Rated 1 out of 5 by
Allnickmameswereused from
Caused an issue and never responded back
Rep on the phone had no idea what was going on. The page was giving wrong directions on where to find info they needed. Never responded to a complaint sent. This will be my lady year using them for sure.
Date published: 2022-03-19
Rated 5 out of 5 by
ManS50 from
Great for filing!
I have been using turbotax to file taxes since I first began working as a teen. Its great and easy to use and helps guide you every step of the way so you wont make any mistakes. Id recommend this service for anyone who wants the ease of mind of seeing your tax return and knowing you are getting what you are supposed to!
Date published: 2022-03-19
Rated 4 out of 5 by
Jessica M 2022 from
So helpful!
All representatives were very helpful. They communicated with me throughout the entire process. I uploaded a lot of documents but I would not have been able to do this on my own. I'm very glad I used TurboTax. Thank you
All TurboTax® Offerings Reviews - Page 11424
Date published: 2022-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Gwenbeaniebaby from
TurboTax is always reliable.
I had some new questions this year because of medicaid, and was able to get clear answers on all the questions i asked with the representative. Its always fast, easy, and user friendly. Ive used them for over five years now!
Date published: 2022-03-19
Rated 5 out of 5 by
SergVxs1 from
TurboTax experts are experienced and awesome
Great help that made it easy to do your taxes!!!!!
Date published: 2022-03-19
Rated 5 out of 5 by
Sean1992838 from
Turbo tax agent Robert
Robert made using this app so easy I would recommend that anybody else doing there taxes with turbo tax go ahead and use the full service
Date published: 2022-03-19
Rated 2 out of 5 by
tp1971 from
Becoming less user-friendly every year
Have been using Turbo Tax for many years and each year it seems to become more cumbersome and harder to navigate (or double check processes.) I'd likely choose something else if it weren't for the history.
Date published: 2022-03-19
Rated 3 out of 5 by
Lori0210 from
Turbo Tax has changed, and is now very difficult
I like how it used to be easy to navigate within the Turbo Tax Program and view the Tax Forms. It has changed and navigation within the program is now very difficult which is irritating for a person that doesn't need a lot of "hand holding" to file a tax return.
Date published: 2022-03-19
Rated 5 out of 5 by
Clrsap02 from
So Easy!
Self-explanatory and easy to use! Wonderful agent (William) that helped!
Date published: 2022-03-19
Rated 5 out of 5 by
GKB Enterprise from
Fast, Easy , Complete
Has always been fast and easy to use. Narrative improves yearly.
Date published: 2022-03-19
Rated 1 out of 5 by
Allnickmameswereused from
Caused an issue and never responded back
Rep on the phone had no idea what was going on. The page was giving wrong directions on where to find info they needed. Never responded to a complaint sent. This will be my lady year using them for sure.
Date published: 2022-03-19
Rated 5 out of 5 by
ManS50 from
Great for filing!
I have been using turbotax to file taxes since I first began working as a teen. Its great and easy to use and helps guide you every step of the way so you wont make any mistakes. Id recommend this service for anyone who wants the ease of mind of seeing your tax return and knowing you are getting what you are supposed to!
Date published: 2022-03-19
Rated 4 out of 5 by
Jessica M 2022 from
So helpful!
All representatives were very helpful. They communicated with me throughout the entire process. I uploaded a lot of documents but I would not have been able to do this on my own. I'm very glad I used TurboTax. Thank you
All TurboTax® Offerings Reviews - Page 11424
Date published: 2022-03-19