TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Auick,efficient,thorough Easy to use. Added help aling the way if needed. I have used for 5 years now.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tas is great The CPA was great and professional and the process was fast and easy !
Date published: 2023-01-25
Rated 3 out of 5 by from Turbo tax has become more difficult to use I am a return user. Prior tax information is used but asked to edit forms adding to 1099 forms. Unable to obtain online help. For some reason the current format is confusing. Now I’m stuck trying to figure out how to print. I know you probably think I am a free user but I previously used the service prior to retirement and paid for turbo tax.
Date published: 2023-01-25
Rated 5 out of 5 by from Reliable as usual Used turbo tax for many years and yet to be disappointed.
Date published: 2023-01-25
Rated 5 out of 5 by from Easy Quick, easy, accurate. I will forever use this website.
Date published: 2023-01-25
Rated 5 out of 5 by from Great work ! Robert was very knowledgeable and helpful ! He was patient and explained the whole process while answering all of my questions.
Date published: 2023-01-25
Rated 3 out of 5 by from Works with issues! i have used TT Business for years and it works for the most part. things to be aware of: 1. if you import from QB and have any detailing you COGS or Income accounts, different rounding errors will bit you! 2. If you have a COGS and Income account that are the same name but a different number (if you use those) TT will combine these values... it is not smart enough to know the difference between different account types. 3. Why does it never prompts you to print your state tax returns that can not be efiled? it identifies the situation but then fails to prompt you to print and mail them. IN MY OPINION, ALL ROUNDING (to whole dollar amounts) in TT should be done at the very end before filing.. or the ability to toggle rounding on or off. QB has ALL the detail down to the last cent, so why round when importing the data... waiting to round until your done makes more sense. i get that the GOVT does not care about the cents... but my balance sheet and P&L do care... TT how about you make things easier on us!!
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is great easy to use , helpful information in the sections. will use again next year
Date published: 2023-01-25
Rated 5 out of 5 by from very easy to use JACQUOLINE WAS VERY HELPFULL IN GUIDING ME THRU THE PROCESS
Date published: 2023-01-25
Rated 3 out of 5 by from This tax app is wonderful and I think it was very Four stars very good for me. I would recommend for everyone
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1143
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Auick,efficient,thorough Easy to use. Added help aling the way if needed. I have used for 5 years now.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tas is great The CPA was great and professional and the process was fast and easy !
Date published: 2023-01-25
Rated 3 out of 5 by from Turbo tax has become more difficult to use I am a return user. Prior tax information is used but asked to edit forms adding to 1099 forms. Unable to obtain online help. For some reason the current format is confusing. Now I’m stuck trying to figure out how to print. I know you probably think I am a free user but I previously used the service prior to retirement and paid for turbo tax.
Date published: 2023-01-25
Rated 5 out of 5 by from Reliable as usual Used turbo tax for many years and yet to be disappointed.
Date published: 2023-01-25
Rated 5 out of 5 by from Easy Quick, easy, accurate. I will forever use this website.
Date published: 2023-01-25
Rated 5 out of 5 by from Great work ! Robert was very knowledgeable and helpful ! He was patient and explained the whole process while answering all of my questions.
Date published: 2023-01-25
Rated 3 out of 5 by from Works with issues! i have used TT Business for years and it works for the most part. things to be aware of: 1. if you import from QB and have any detailing you COGS or Income accounts, different rounding errors will bit you! 2. If you have a COGS and Income account that are the same name but a different number (if you use those) TT will combine these values... it is not smart enough to know the difference between different account types. 3. Why does it never prompts you to print your state tax returns that can not be efiled? it identifies the situation but then fails to prompt you to print and mail them. IN MY OPINION, ALL ROUNDING (to whole dollar amounts) in TT should be done at the very end before filing.. or the ability to toggle rounding on or off. QB has ALL the detail down to the last cent, so why round when importing the data... waiting to round until your done makes more sense. i get that the GOVT does not care about the cents... but my balance sheet and P&L do care... TT how about you make things easier on us!!
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is great easy to use , helpful information in the sections. will use again next year
Date published: 2023-01-25
Rated 5 out of 5 by from very easy to use JACQUOLINE WAS VERY HELPFULL IN GUIDING ME THRU THE PROCESS
Date published: 2023-01-25
Rated 3 out of 5 by from This tax app is wonderful and I think it was very Four stars very good for me. I would recommend for everyone
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1143