TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Initially Excited, But Underwhelming I was excited to use TurboTax for the first time this year. Pretty easy to use at first, but took much longer than expected and more rigid as far as operating is concerned. A little better than H&R Block, but not as helpful.
Date published: 2023-04-18
Rated 4 out of 5 by from Overall a good experience The overall experience was good, I wasn't as prepared as I needed to be, but even at that it went fairly smoothly. The only thing I don't like is some of the questions I had I couldn't find an answer to.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is so easy to use We like the guided sections in each part of the process
Date published: 2023-04-18
Rated 5 out of 5 by from THANK YOU I ALWAYS WAIT TILL THE LAST MINUTE BECAUSE THE IDEA OF TAXES AND THE IRS GIVE ME ANXIETY AND STRIKES ME WITH PARALYZING FEAR BUT TURBOTAX HELPS ME THROUGH THE NAUSEA AND TO A SUCCESSFUL AND TIMELY FILE
Date published: 2023-04-18
Rated 1 out of 5 by from Predatory Business Practices You know what you're doing. Yes, you've made a good product, but you need to be more transparent about your pricing. Figure out a way to tell people what it'll cost them to file their federal and state returns IN THE BEGINNING. Instead of right at the end, when they've already gone through the whole process of entering all their information. I know you won't though because that's how you make most of your money. Taxes are exhausting. You wait till most of your users are at our wit's end and tired of doing our taxes to swoop in and say "oh by the way, since you have to report this one number in this one line.... it's gonna cost you an extra $59 if you want us to file that for you... but you could always say no and we'll just throw it in the trash - no big deal!" It is a big deal. And it's shameful and predatory.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax Yes! This was the easiest and fasts to do in all the years that I have been using this program
Date published: 2023-04-18
Rated 5 out of 5 by from Great Experience! I was able to file my tax returns with a lot of expert assistance. My refund was surprisingly good!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is AWESOME! Thank you! Easy to navigate. I feel comfortable using Turbotax. Experts are available if need. Awesome!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is awesome very easy to use; questions one point, very happy with the service
Date published: 2023-04-18
Rated 5 out of 5 by from Great The turbotax is over the top. Always help me a lot.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1143
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Initially Excited, But Underwhelming I was excited to use TurboTax for the first time this year. Pretty easy to use at first, but took much longer than expected and more rigid as far as operating is concerned. A little better than H&R Block, but not as helpful.
Date published: 2023-04-18
Rated 4 out of 5 by from Overall a good experience The overall experience was good, I wasn't as prepared as I needed to be, but even at that it went fairly smoothly. The only thing I don't like is some of the questions I had I couldn't find an answer to.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is so easy to use We like the guided sections in each part of the process
Date published: 2023-04-18
Rated 5 out of 5 by from THANK YOU I ALWAYS WAIT TILL THE LAST MINUTE BECAUSE THE IDEA OF TAXES AND THE IRS GIVE ME ANXIETY AND STRIKES ME WITH PARALYZING FEAR BUT TURBOTAX HELPS ME THROUGH THE NAUSEA AND TO A SUCCESSFUL AND TIMELY FILE
Date published: 2023-04-18
Rated 1 out of 5 by from Predatory Business Practices You know what you're doing. Yes, you've made a good product, but you need to be more transparent about your pricing. Figure out a way to tell people what it'll cost them to file their federal and state returns IN THE BEGINNING. Instead of right at the end, when they've already gone through the whole process of entering all their information. I know you won't though because that's how you make most of your money. Taxes are exhausting. You wait till most of your users are at our wit's end and tired of doing our taxes to swoop in and say "oh by the way, since you have to report this one number in this one line.... it's gonna cost you an extra $59 if you want us to file that for you... but you could always say no and we'll just throw it in the trash - no big deal!" It is a big deal. And it's shameful and predatory.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax Yes! This was the easiest and fasts to do in all the years that I have been using this program
Date published: 2023-04-18
Rated 5 out of 5 by from Great Experience! I was able to file my tax returns with a lot of expert assistance. My refund was surprisingly good!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is AWESOME! Thank you! Easy to navigate. I feel comfortable using Turbotax. Experts are available if need. Awesome!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is awesome very easy to use; questions one point, very happy with the service
Date published: 2023-04-18
Rated 5 out of 5 by from Great The turbotax is over the top. Always help me a lot.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1143