TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Trap at the end Most of these tax websites are tricky, but man, when they say FREE, it hardly ever is. I just had to pay $80 to file. What's worse is when you're about to finish, they lock you in a choke hold that you can't get out of till you agree to upgrade for an extra $40. I'm hardly getting anything back as it is, yet I'm being charges about 20% of my tax returns? If I was getting 1,000 back, okay, sure. but I'm getting less than $500, and now with the forced fees, getting less than $400. Thank you, Turbotax, as if COVID wasn't bad enough.
Date published: 2021-02-19
Rated 5 out of 5 by from Diroll Enterprises Dawn was really helpful and helped me resolve an issue.
Date published: 2021-02-19
Rated 1 out of 5 by from Your 2020 Virginia Personal return was rejected First year that my return was rejected due to turbo tax software.
Date published: 2021-02-19
Rated 5 out of 5 by from Efficient and reliable I really appreciate the ease of filing, reviewing, and saving info for current and past tax filings. Plus, the customer service team is stellar. Thank you Charles for helping me navigate a confusing question I had about filing my taxes online!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is the bomb.com It was easy and wasn't stressful did it with no problems at all
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome it was great experience. it was ease of use. it was helpful.
Date published: 2021-02-19
Rated 1 out of 5 by from State return rejected (alleged software error) Pay for a product that results in my State (VA) return being rejected (allegedly due to a "software error"). My prior (free) H&R block filings never got rejected...
Date published: 2021-02-19
Rated 2 out of 5 by from Needs Work It was great until the end when it asked for a verification a stock acquired date and after seven different times it did not accept it. I had to mail it in instead. I will probably not be using turbo tax next year.
Date published: 2021-02-19
Rated 1 out of 5 by from Software error caused state reject after a MONTH State rejected due to what you say is an error in your software after a month of no action. I literally asked your customer service if something like this was wrong and was blown off and told to be patient.
Date published: 2021-02-19
Rated 5 out of 5 by from love it this is my 4th year using turbotax and i love that its so simple and user friendly , and best of all i can do it from home at what ever time i need , no need for appointments or rush i can just kick back on my couch and do it at the end of the day and stop at what ever moment i please and it saves my spot , no need to re-enter anything .
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11420
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Trap at the end Most of these tax websites are tricky, but man, when they say FREE, it hardly ever is. I just had to pay $80 to file. What's worse is when you're about to finish, they lock you in a choke hold that you can't get out of till you agree to upgrade for an extra $40. I'm hardly getting anything back as it is, yet I'm being charges about 20% of my tax returns? If I was getting 1,000 back, okay, sure. but I'm getting less than $500, and now with the forced fees, getting less than $400. Thank you, Turbotax, as if COVID wasn't bad enough.
Date published: 2021-02-19
Rated 5 out of 5 by from Diroll Enterprises Dawn was really helpful and helped me resolve an issue.
Date published: 2021-02-19
Rated 1 out of 5 by from Your 2020 Virginia Personal return was rejected First year that my return was rejected due to turbo tax software.
Date published: 2021-02-19
Rated 5 out of 5 by from Efficient and reliable I really appreciate the ease of filing, reviewing, and saving info for current and past tax filings. Plus, the customer service team is stellar. Thank you Charles for helping me navigate a confusing question I had about filing my taxes online!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is the bomb.com It was easy and wasn't stressful did it with no problems at all
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome it was great experience. it was ease of use. it was helpful.
Date published: 2021-02-19
Rated 1 out of 5 by from State return rejected (alleged software error) Pay for a product that results in my State (VA) return being rejected (allegedly due to a "software error"). My prior (free) H&R block filings never got rejected...
Date published: 2021-02-19
Rated 2 out of 5 by from Needs Work It was great until the end when it asked for a verification a stock acquired date and after seven different times it did not accept it. I had to mail it in instead. I will probably not be using turbo tax next year.
Date published: 2021-02-19
Rated 1 out of 5 by from Software error caused state reject after a MONTH State rejected due to what you say is an error in your software after a month of no action. I literally asked your customer service if something like this was wrong and was blown off and told to be patient.
Date published: 2021-02-19
Rated 5 out of 5 by from love it this is my 4th year using turbotax and i love that its so simple and user friendly , and best of all i can do it from home at what ever time i need , no need for appointments or rush i can just kick back on my couch and do it at the end of the day and stop at what ever moment i please and it saves my spot , no need to re-enter anything .
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11420