TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Tubo Tax is Awesome Such a great experience. They helped me through the entire process.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is most helpful Awesome customer service and the quick links to explain certain subjects is nice
Date published: 2023-02-21
Rated 4 out of 5 by from I'm proud I could do difficult taxes I had a CPA do my taxes last year because they were more complex than previous years. I had income in different states and a lot of less common circumstances. This year I decided to take a look at TurboTax to see if it was capable of all these variables. As I punched through the self guided tour, I had questions. Live experts were available within seconds to either call or chat with me. I was able to share my screen and they walked me through any area I was not comfortable doing on my own. At the end I walked through my entire tax document with a CPA. Line by line, and he patiently answered any questions or asked me clarifying questions. I would give TurboTax 5 stars, but no fault of their own, the only error TurboTax can not catch is my own error. If I put anything in incorrectly, TurboTax can not catch if I did not document my varying circumstances correctly.
Date published: 2023-02-21
Rated 5 out of 5 by from Great Support Things changed in my tax status. I received expert assistance in a timely and professional manner.
Date published: 2023-02-21
Rated 5 out of 5 by from Using Turbotax For the past several years I have used turbotax and I love how easy it is to file. There is always someone there to help if needed.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is really great! Top tier. I had a great experience. Even reached out for help for the first time and Benjamin was fantastic.
Date published: 2023-02-21
Rated 5 out of 5 by from Awesome so easy to do. This was a most pleasant experience , so much less stressful having an expert look for all of the ins and outs of filing taxes. All that weight lifted off my shoulders.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is easy! I've used TT for 8 years now due to the ease in using the program. Questions are answered quickly and in a way that is comprehendible. Program is easy to use. Have not encountered any problems using TT. TT is very affordable. Will definitely continue using.
Date published: 2023-02-21
Rated 3 out of 5 by from TurboTax It was easy to use. it helped you keep on track by its tabs
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is a Great product!!! Paul (Turbo Tax Expert) was a great help and was very thorough!!
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11413
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tubo Tax is Awesome Such a great experience. They helped me through the entire process.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is most helpful Awesome customer service and the quick links to explain certain subjects is nice
Date published: 2023-02-21
Rated 4 out of 5 by from I'm proud I could do difficult taxes I had a CPA do my taxes last year because they were more complex than previous years. I had income in different states and a lot of less common circumstances. This year I decided to take a look at TurboTax to see if it was capable of all these variables. As I punched through the self guided tour, I had questions. Live experts were available within seconds to either call or chat with me. I was able to share my screen and they walked me through any area I was not comfortable doing on my own. At the end I walked through my entire tax document with a CPA. Line by line, and he patiently answered any questions or asked me clarifying questions. I would give TurboTax 5 stars, but no fault of their own, the only error TurboTax can not catch is my own error. If I put anything in incorrectly, TurboTax can not catch if I did not document my varying circumstances correctly.
Date published: 2023-02-21
Rated 5 out of 5 by from Great Support Things changed in my tax status. I received expert assistance in a timely and professional manner.
Date published: 2023-02-21
Rated 5 out of 5 by from Using Turbotax For the past several years I have used turbotax and I love how easy it is to file. There is always someone there to help if needed.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax is really great! Top tier. I had a great experience. Even reached out for help for the first time and Benjamin was fantastic.
Date published: 2023-02-21
Rated 5 out of 5 by from Awesome so easy to do. This was a most pleasant experience , so much less stressful having an expert look for all of the ins and outs of filing taxes. All that weight lifted off my shoulders.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is easy! I've used TT for 8 years now due to the ease in using the program. Questions are answered quickly and in a way that is comprehendible. Program is easy to use. Have not encountered any problems using TT. TT is very affordable. Will definitely continue using.
Date published: 2023-02-21
Rated 3 out of 5 by from TurboTax It was easy to use. it helped you keep on track by its tabs
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is a Great product!!! Paul (Turbo Tax Expert) was a great help and was very thorough!!
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11413