TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very helpful representatives! Helpful and knowledgeable with answering our questions
Date published: 2021-02-18
Rated 5 out of 5 by from I have used Turbotax for years and am always happy I have used Turbotax for years and have always had a very good experience. I have used the free version for myself and the Deluxe for my partner, questions were always answered in a timely manner and never left me hanging.
Date published: 2021-02-18
Rated 5 out of 5 by from God Product easy to use Cannot get any simpler to file taxes. Refunds made easy also
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo Tax was difficult this year I used some help, but didn't feel she was totally engaged.
Date published: 2021-02-18
Rated 5 out of 5 by from Great TurboTax It's superb, Turbo take care every thing on my returns, thank you
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is amazing I love TurboTax!! It’s easy to use and very convenient in the sense of limited free time.
Date published: 2021-02-18
Rated 3 out of 5 by from TurboTax is user friendly but the fees add up :/ Turbotax is very user friendly. This is my first time filing taxes and it could seem overwhelming but TurboTax goes through each step individually which makes it seem less overwhelming. The fees add up though - I thought I was only paying for the upgrade-Deluxe $40. But it turns out federal costs $40, state costs $40 and then the upgrade was $40 so the combined fees cost me $120 at the end. ***The Deluxe is actually $120 and not $40 and I wish TurboTax would just say that. They don't tell you the combined fees until the very end which is very inconsiderate. I think TurboTax should be adding up the fees as you go through the form just like they add up your state and federal refunds.
Date published: 2021-02-18
Rated 4 out of 5 by from length of time to update the update took a long time. approx over 30 min. . I had to wait to long for the update. beside that i have used turbo tax for years. loved it. but this year took long time to down load updates.
Date published: 2021-02-18
Rated 4 out of 5 by from We like Turbo Tax Turbo Tax is fairly easy to use. We will use it again in the future.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo is Awesome! I love Turbo Tax, it's always a good idea, when you do your own taxes, to do them on two different sites to check for accuracy, so I did and realized I made a big mistake, but I easily cleared everything on Turbo and re-did them to compare what I owed. Costs 20$ more than other site, but I saved a couple hundred with Turbo.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11413
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very helpful representatives! Helpful and knowledgeable with answering our questions
Date published: 2021-02-18
Rated 5 out of 5 by from I have used Turbotax for years and am always happy I have used Turbotax for years and have always had a very good experience. I have used the free version for myself and the Deluxe for my partner, questions were always answered in a timely manner and never left me hanging.
Date published: 2021-02-18
Rated 5 out of 5 by from God Product easy to use Cannot get any simpler to file taxes. Refunds made easy also
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo Tax was difficult this year I used some help, but didn't feel she was totally engaged.
Date published: 2021-02-18
Rated 5 out of 5 by from Great TurboTax It's superb, Turbo take care every thing on my returns, thank you
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is amazing I love TurboTax!! It’s easy to use and very convenient in the sense of limited free time.
Date published: 2021-02-18
Rated 3 out of 5 by from TurboTax is user friendly but the fees add up :/ Turbotax is very user friendly. This is my first time filing taxes and it could seem overwhelming but TurboTax goes through each step individually which makes it seem less overwhelming. The fees add up though - I thought I was only paying for the upgrade-Deluxe $40. But it turns out federal costs $40, state costs $40 and then the upgrade was $40 so the combined fees cost me $120 at the end. ***The Deluxe is actually $120 and not $40 and I wish TurboTax would just say that. They don't tell you the combined fees until the very end which is very inconsiderate. I think TurboTax should be adding up the fees as you go through the form just like they add up your state and federal refunds.
Date published: 2021-02-18
Rated 4 out of 5 by from length of time to update the update took a long time. approx over 30 min. . I had to wait to long for the update. beside that i have used turbo tax for years. loved it. but this year took long time to down load updates.
Date published: 2021-02-18
Rated 4 out of 5 by from We like Turbo Tax Turbo Tax is fairly easy to use. We will use it again in the future.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo is Awesome! I love Turbo Tax, it's always a good idea, when you do your own taxes, to do them on two different sites to check for accuracy, so I did and realized I made a big mistake, but I easily cleared everything on Turbo and re-did them to compare what I owed. Costs 20$ more than other site, but I saved a couple hundred with Turbo.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11413