TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very good thank you so helpful Amazon good thanks so much did awesome job I really appreciate it thanks again
Date published: 2021-02-26
Rated 5 out of 5 by from Great and easy This is really great and so easy to use. Great addition to adding info from previous years
Date published: 2021-02-26
Rated 2 out of 5 by from Too many fees Normally, I'm a huge fan of TurboTax; I have been using the company since I started filing taxes. This year, however, I felt almost forced to upgrade in order to get my maximum refund, which I have never noticed before. On top of this, it was made to seem like I had to file in multiple states when there were no qualifying reasons for me to (the AI chat was not helpful in clarifying this, and I would've had to pay even more to speak to a person). Finally, maybe it's just me, but the processing fee is either new or much higher than it has been in the past. I don't mind paying for the service, as I would have to if I went anywhere else, it's the way the price starts low and slowly gets tacked up as you go along.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is quick, clear, and easy! User interface is so smooth. Love the concise explanations and easy to understand questioning. The pace at which it moves is calming.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome! I was on the phone with Judy! She was very thorough and informative!
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax for Business was GREAT! Software was easy to install, use and file my business taxes. Thanks a million!
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy and simple. I used an expert very patient and wonderful guy. Will recommend this to everyone.
Date published: 2021-02-26
Rated 5 out of 5 by from Good Item It is easy to work with and has a great backup system if you need to speak with a tax consultant.
Date published: 2021-02-26
Rated 3 out of 5 by from Lacking some features I don't like that I can't look at each form individually. There is also not a place to access my uploaded pdfs.
Date published: 2021-02-26
Rated 5 out of 5 by from Great! Excellent Service - Very easy user experience and quick access to refund!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11401
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very good thank you so helpful Amazon good thanks so much did awesome job I really appreciate it thanks again
Date published: 2021-02-26
Rated 5 out of 5 by from Great and easy This is really great and so easy to use. Great addition to adding info from previous years
Date published: 2021-02-26
Rated 2 out of 5 by from Too many fees Normally, I'm a huge fan of TurboTax; I have been using the company since I started filing taxes. This year, however, I felt almost forced to upgrade in order to get my maximum refund, which I have never noticed before. On top of this, it was made to seem like I had to file in multiple states when there were no qualifying reasons for me to (the AI chat was not helpful in clarifying this, and I would've had to pay even more to speak to a person). Finally, maybe it's just me, but the processing fee is either new or much higher than it has been in the past. I don't mind paying for the service, as I would have to if I went anywhere else, it's the way the price starts low and slowly gets tacked up as you go along.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is quick, clear, and easy! User interface is so smooth. Love the concise explanations and easy to understand questioning. The pace at which it moves is calming.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome! I was on the phone with Judy! She was very thorough and informative!
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax for Business was GREAT! Software was easy to install, use and file my business taxes. Thanks a million!
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy and simple. I used an expert very patient and wonderful guy. Will recommend this to everyone.
Date published: 2021-02-26
Rated 5 out of 5 by from Good Item It is easy to work with and has a great backup system if you need to speak with a tax consultant.
Date published: 2021-02-26
Rated 3 out of 5 by from Lacking some features I don't like that I can't look at each form individually. There is also not a place to access my uploaded pdfs.
Date published: 2021-02-26
Rated 5 out of 5 by from Great! Excellent Service - Very easy user experience and quick access to refund!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11401