TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Fairly easy to use. I've been using Turbo tax for a number of years and have had good success with it.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax has performed well... except this year My Federal return was rejected by the IRS due to a mis-match on my wife's birthdate (I probably typed it incorrectly). I had run the TT accuracy check before submitting my return, and it reported no errors. I don't understand why the accuracy check would not have found such a simple error.
Date published: 2021-05-15
Rated 5 out of 5 by from Another successful tax filing! Another successful tax filing! I love the way Turbo Tax takes me through all of my tax requirements.
Date published: 2021-05-15
Rated 5 out of 5 by from AWESOME!!! Like the way it offers options to either walk me through step by step each section and options to save and come back later to where I left off.
Date published: 2021-05-15
Rated 2 out of 5 by from Turbo Tax is confusing and not user friendly I was very confused when I tried to enter my loss carryforwards. I couldn't "fix" a couple of things and the explanation was not good enough for me to figure out how to "fix" it
Date published: 2021-05-15
Rated 3 out of 5 by from Included state filing charged again twice $25x2 One state filing was included with my initial purchase. At the time of filing, I have to pay $25 then a message pops up that the payment didn't go through. It charged again second time. I had confirmation emails and texts from my credit card. Now I have to fight to dispute the charges. Waste of my time.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy This is the second or third time I used Turbo Tax. Strait forward software. It took less than 1 hour.
Date published: 2021-05-15
Rated 5 out of 5 by from turbotax helpful Had some questions and the que didn't help much, tried to find tax forms to enter but was unable to locate until my son helped me. Still great way to file taxes. thank you
Date published: 2021-05-15
Rated 5 out of 5 by from Great Experience! I've been using TurboTax for 3 years and every year I enjoy the service they provide. This year was my first year using one of TurboTax's Live Experts. Paul was very helpful and answered any questions I had. Will be using again next year!
Date published: 2021-05-15
Rated 5 out of 5 by from Oh, so easy! I realized that one of my incomes was left out, but going back to the beginning to add it was easy. Great program.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1138
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Fairly easy to use. I've been using Turbo tax for a number of years and have had good success with it.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax has performed well... except this year My Federal return was rejected by the IRS due to a mis-match on my wife's birthdate (I probably typed it incorrectly). I had run the TT accuracy check before submitting my return, and it reported no errors. I don't understand why the accuracy check would not have found such a simple error.
Date published: 2021-05-15
Rated 5 out of 5 by from Another successful tax filing! Another successful tax filing! I love the way Turbo Tax takes me through all of my tax requirements.
Date published: 2021-05-15
Rated 5 out of 5 by from AWESOME!!! Like the way it offers options to either walk me through step by step each section and options to save and come back later to where I left off.
Date published: 2021-05-15
Rated 2 out of 5 by from Turbo Tax is confusing and not user friendly I was very confused when I tried to enter my loss carryforwards. I couldn't "fix" a couple of things and the explanation was not good enough for me to figure out how to "fix" it
Date published: 2021-05-15
Rated 3 out of 5 by from Included state filing charged again twice $25x2 One state filing was included with my initial purchase. At the time of filing, I have to pay $25 then a message pops up that the payment didn't go through. It charged again second time. I had confirmation emails and texts from my credit card. Now I have to fight to dispute the charges. Waste of my time.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy This is the second or third time I used Turbo Tax. Strait forward software. It took less than 1 hour.
Date published: 2021-05-15
Rated 5 out of 5 by from turbotax helpful Had some questions and the que didn't help much, tried to find tax forms to enter but was unable to locate until my son helped me. Still great way to file taxes. thank you
Date published: 2021-05-15
Rated 5 out of 5 by from Great Experience! I've been using TurboTax for 3 years and every year I enjoy the service they provide. This year was my first year using one of TurboTax's Live Experts. Paul was very helpful and answered any questions I had. Will be using again next year!
Date published: 2021-05-15
Rated 5 out of 5 by from Oh, so easy! I realized that one of my incomes was left out, but going back to the beginning to add it was easy. Great program.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1138