TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from program Got the job done, almost. I am finished with this review. not going to type any more. hope this is enough.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Used it for more than 10 years without a problem, except for the amount of taxes
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to use Been using for years, like that it keeps all my prior year info handy
Date published: 2022-04-17
Rated 3 out of 5 by from Needs more brokerage partners A little disappointing that with the digital age you don't have all brokerages listed for easy upload into Turbo Tax. Especially for cryptocurrencies. You finally put Robinhood Crypto on . But there is no Coinbase, Webull Crypto, etc. These need to be available to ALL Turbo Tax platforms. Seems you leave things off the Home and Business. Please add them to ALL.
Date published: 2022-04-17
Rated 5 out of 5 by from easy to do easy to do this why i don't like to do reviews, you have to put in to many letters,when less will do
Date published: 2022-04-17
Rated 3 out of 5 by from Wasnt so bad It was very easy to understand and to find the needed numbers to type in. Dont like how much I was overcharged at the end when I didnt use any of the tools of the "deluxe" pack but i needed to purchase it because of something for school.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy tax prep Easy process from start to finish. Will return in the future to file.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Very detailed questions and almost zero chance of audit
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is excellent! Turbo Tax makes it very easy to complete my taxes. It is very thorough and provides excellent support throughout the process. I am confident that I got the maximum credits and refund possible.
Date published: 2022-04-17
Rated 2 out of 5 by from Worse and Worse Every Year TT didn't import last year's Turbo Tax file, rather I had to upload the PDF so a lot of details were lost. I have turbo tax files dating back to 1995 and I have no idea why I keep returning. The interface is "just OK", and the software is less and less capable of transferring data from year to year. I tried to install last year's TT software on my new computer and that was a nightmare (you've got to change video resolution to 800x600, then to 1024x768, then back to 800x600 before it will install. After installing, I received an error message when it tried to download the state files. I was completely unable to view my 2020 tax return via turbo tax and I finally had to give up. The whole thing is a mess.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1138
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from program Got the job done, almost. I am finished with this review. not going to type any more. hope this is enough.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Used it for more than 10 years without a problem, except for the amount of taxes
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to use Been using for years, like that it keeps all my prior year info handy
Date published: 2022-04-17
Rated 3 out of 5 by from Needs more brokerage partners A little disappointing that with the digital age you don't have all brokerages listed for easy upload into Turbo Tax. Especially for cryptocurrencies. You finally put Robinhood Crypto on . But there is no Coinbase, Webull Crypto, etc. These need to be available to ALL Turbo Tax platforms. Seems you leave things off the Home and Business. Please add them to ALL.
Date published: 2022-04-17
Rated 5 out of 5 by from easy to do easy to do this why i don't like to do reviews, you have to put in to many letters,when less will do
Date published: 2022-04-17
Rated 3 out of 5 by from Wasnt so bad It was very easy to understand and to find the needed numbers to type in. Dont like how much I was overcharged at the end when I didnt use any of the tools of the "deluxe" pack but i needed to purchase it because of something for school.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy tax prep Easy process from start to finish. Will return in the future to file.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Very detailed questions and almost zero chance of audit
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is excellent! Turbo Tax makes it very easy to complete my taxes. It is very thorough and provides excellent support throughout the process. I am confident that I got the maximum credits and refund possible.
Date published: 2022-04-17
Rated 2 out of 5 by from Worse and Worse Every Year TT didn't import last year's Turbo Tax file, rather I had to upload the PDF so a lot of details were lost. I have turbo tax files dating back to 1995 and I have no idea why I keep returning. The interface is "just OK", and the software is less and less capable of transferring data from year to year. I tried to install last year's TT software on my new computer and that was a nightmare (you've got to change video resolution to 800x600, then to 1024x768, then back to 800x600 before it will install. After installing, I received an error message when it tried to download the state files. I was completely unable to view my 2020 tax return via turbo tax and I finally had to give up. The whole thing is a mess.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1138