TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281605 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from The TurboTax site was very user friendly!! The TurboTax product was very easy to use; extremely user friendly. This year we had new forms that we've never used before but TurboTax made it very simple as to what needed to be done. I had to call in about 5 different times and each agent was knowledgeable and very efficient. They each took their time and ensured that all my needs had been met and all of my questions answered! Excellent customer service all around!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome Self explanatory and user friendly very very very satisfied
Date published: 2021-02-26
Rated 5 out of 5 by from awesome website very easy to navigate. very easy to understand. makes filing a joy
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax IS Easy To Use TurboTax Onlinetakes the complexity out of doing taxes especially if you have accounts with brokerages and financial institutions where the information packets are seamlessly transferred to TurboTax. I hope they continue to add financial institutions in the future.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo-Tax is Pretty Good It's great that it saves past year data. Only problem with that is all of the prior year's forms come with it ... forms that you are not received this new tax year. The other issue is that it costs $40 to allow Turbo-Tax to pay the the $30 Turbo-Tax Deluxe fees from the Federal Income Tax Refund utilizing their bank. If my credit card hadn't been hijacked the night before doing my taxes, I would have used that card instead. Maybe I could have used my checking account, but I was in a hurry. $40 seems excessive for an automated transaction service.
Date published: 2021-02-26
Rated 5 out of 5 by from easy to follow I have used turbo tax for 7 years and will continue next year
Date published: 2021-02-26
Rated 5 out of 5 by from TURBOTAX IS GREAT I LOVE THIS APP AND SITE, I HAVE USED IT FOR YEARS AND WILL CONTINUE TO USE EACH YEAR.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is handy to use. I used to get stressed out about doing my taxes when I used to do them on paper until I started filing them online.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is great With turbo tax I finished my taxes and filed them in less than an hour. they explained everything.
Date published: 2021-02-26
Rated 3 out of 5 by from Why double fees You don’t find out about the second filing fee until you get to the end. Have used for years and have always not liked this.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11314
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The TurboTax site was very user friendly!! The TurboTax product was very easy to use; extremely user friendly. This year we had new forms that we've never used before but TurboTax made it very simple as to what needed to be done. I had to call in about 5 different times and each agent was knowledgeable and very efficient. They each took their time and ensured that all my needs had been met and all of my questions answered! Excellent customer service all around!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome Self explanatory and user friendly very very very satisfied
Date published: 2021-02-26
Rated 5 out of 5 by from awesome website very easy to navigate. very easy to understand. makes filing a joy
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax IS Easy To Use TurboTax Onlinetakes the complexity out of doing taxes especially if you have accounts with brokerages and financial institutions where the information packets are seamlessly transferred to TurboTax. I hope they continue to add financial institutions in the future.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo-Tax is Pretty Good It's great that it saves past year data. Only problem with that is all of the prior year's forms come with it ... forms that you are not received this new tax year. The other issue is that it costs $40 to allow Turbo-Tax to pay the the $30 Turbo-Tax Deluxe fees from the Federal Income Tax Refund utilizing their bank. If my credit card hadn't been hijacked the night before doing my taxes, I would have used that card instead. Maybe I could have used my checking account, but I was in a hurry. $40 seems excessive for an automated transaction service.
Date published: 2021-02-26
Rated 5 out of 5 by from easy to follow I have used turbo tax for 7 years and will continue next year
Date published: 2021-02-26
Rated 5 out of 5 by from TURBOTAX IS GREAT I LOVE THIS APP AND SITE, I HAVE USED IT FOR YEARS AND WILL CONTINUE TO USE EACH YEAR.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is handy to use. I used to get stressed out about doing my taxes when I used to do them on paper until I started filing them online.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is great With turbo tax I finished my taxes and filed them in less than an hour. they explained everything.
Date published: 2021-02-26
Rated 3 out of 5 by from Why double fees You don’t find out about the second filing fee until you get to the end. Have used for years and have always not liked this.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11314