TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from 2020 was full of bugs In 2019 turbotax was fast and easy but in 2020 it was full of bugs and took a long time to get it working.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy TurboTax is really easy to use and walks you through everything. It was a great help since this was my first year filing.
Date published: 2021-02-26
Rated 5 out of 5 by from Easiest Way to File Turbotax is easy and simple to use. Our situation is moderately complex. Filing state and federal taxes was a breeze.
Date published: 2021-02-26
Rated 5 out of 5 by from Swift and Easy as well as Accurate! Will Return next Year. Quick and easy to follow. go nowhere else to file taxes.
Date published: 2021-02-26
Rated 4 out of 5 by from It was great and easy to use I was able to go through each step with minimal hesitation and file
Date published: 2021-02-26
Rated 5 out of 5 by from Great experience using Turbo tax I was nervous about doing our own filing, especially with rental property but it was so simple
Date published: 2021-02-26
Rated 5 out of 5 by from So easy Way easier than paper filling I plan on doing this every year from now on
Date published: 2021-02-26
Rated 5 out of 5 by from Moving states and starting school? No problem! I had quite a lot of things go on this past year that really were making me procrastinate getting my return filed, but TurboTax really made it easy! I also love the e-file option and direct deposit because who really wants to go to a bank right now?
Date published: 2021-02-26
Rated 2 out of 5 by from Hidden Fees You basically are told the entire time this service is free. Then, when you get to the last page, you are told "you need to upgrade to premium because you have X or Y additional form." Basically giving this two stars for charging $85 after claiming this is free.
Date published: 2021-02-26
Rated 4 out of 5 by from Getting a little petty with extra fees Overall we have a had a great experience, we have been customers for 8 years. I am noticing this year that there are little fees hidden, now there is a freaking fee for using your return to pay for your Turbo Tax fee. That is a bit ridiculous.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11251
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from 2020 was full of bugs In 2019 turbotax was fast and easy but in 2020 it was full of bugs and took a long time to get it working.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy TurboTax is really easy to use and walks you through everything. It was a great help since this was my first year filing.
Date published: 2021-02-26
Rated 5 out of 5 by from Easiest Way to File Turbotax is easy and simple to use. Our situation is moderately complex. Filing state and federal taxes was a breeze.
Date published: 2021-02-26
Rated 5 out of 5 by from Swift and Easy as well as Accurate! Will Return next Year. Quick and easy to follow. go nowhere else to file taxes.
Date published: 2021-02-26
Rated 4 out of 5 by from It was great and easy to use I was able to go through each step with minimal hesitation and file
Date published: 2021-02-26
Rated 5 out of 5 by from Great experience using Turbo tax I was nervous about doing our own filing, especially with rental property but it was so simple
Date published: 2021-02-26
Rated 5 out of 5 by from So easy Way easier than paper filling I plan on doing this every year from now on
Date published: 2021-02-26
Rated 5 out of 5 by from Moving states and starting school? No problem! I had quite a lot of things go on this past year that really were making me procrastinate getting my return filed, but TurboTax really made it easy! I also love the e-file option and direct deposit because who really wants to go to a bank right now?
Date published: 2021-02-26
Rated 2 out of 5 by from Hidden Fees You basically are told the entire time this service is free. Then, when you get to the last page, you are told "you need to upgrade to premium because you have X or Y additional form." Basically giving this two stars for charging $85 after claiming this is free.
Date published: 2021-02-26
Rated 4 out of 5 by from Getting a little petty with extra fees Overall we have a had a great experience, we have been customers for 8 years. I am noticing this year that there are little fees hidden, now there is a freaking fee for using your return to pay for your Turbo Tax fee. That is a bit ridiculous.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11251