TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281676 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Payment I have been using this product for several years, however this year I am very upset. I do not agree with how I was not allowed to file using your basic addition, and forced to use deluxe. I did not use your assistance and feel that I was forced to pay for it. I and my wife are on very restricted incomes and have used your service, even though you claim you can file for free, you always find a way to charge us. This will most likely the last year we file using your service due to your lack of integrity about your pricing.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is great Turbo tax is great, I had a little trouble navigating the health insurance section though
Date published: 2021-03-13
Rated 5 out of 5 by from Home Exercise Program Dope Still to this day, Ive been with them since 2011. still my go to to do taxes.
Date published: 2021-03-13
Rated 2 out of 5 by from Turbo tax has some issues Have tried to submit my tax return at least 6 times, keep getting a rejection note indicating my AGI for last year does not agree with my filed return. It does agree, secondly, when checking the IRS website, the AGI is exactly what they have on file as well. Given up and will seek refund for the state return that also cannot be submitted electronically as the federal has not been accepted.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy!! Was a little anxious getting started but i am very confident of the end results. turbotax walked me through each section step by step.
Date published: 2021-03-13
Rated 5 out of 5 by from good systme All good!! Cover all matters related to my financial situation.
Date published: 2021-03-13
Rated 3 out of 5 by from For that much money For the amount of money was disappointed couldn't get more help
Date published: 2021-03-13
Rated 4 out of 5 by from TT Business a great deal for Federal Returns - BUT TT Business a great deal for Federal Returns - For a single purchase I can file returns for multiple LLC types - Partnership, C-Corp, and S-Corp. as well as Trust & Estate returns .... BUT when it comes to State returns, you have to spend $55 for each state - entity type combination ... which can be in the 1,000's even for a small business ! Why not have a $75 state package - that allows all entity types per state? ... Or a $75 entity type package - that allows for all states, or up to 5 states? ... Or ... any other "packages" that would keep the cost reasonable? I guess Profits are more important than Small Business Clients !
Date published: 2021-03-13
Rated 5 out of 5 by from easy to use had no trouble using turbotax. the ease of going through was great.
Date published: 2021-03-13
Rated 5 out of 5 by from Great product and great service.. fast and easy clear instructions easy to follow format
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 11227
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Payment I have been using this product for several years, however this year I am very upset. I do not agree with how I was not allowed to file using your basic addition, and forced to use deluxe. I did not use your assistance and feel that I was forced to pay for it. I and my wife are on very restricted incomes and have used your service, even though you claim you can file for free, you always find a way to charge us. This will most likely the last year we file using your service due to your lack of integrity about your pricing.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is great Turbo tax is great, I had a little trouble navigating the health insurance section though
Date published: 2021-03-13
Rated 5 out of 5 by from Home Exercise Program Dope Still to this day, Ive been with them since 2011. still my go to to do taxes.
Date published: 2021-03-13
Rated 2 out of 5 by from Turbo tax has some issues Have tried to submit my tax return at least 6 times, keep getting a rejection note indicating my AGI for last year does not agree with my filed return. It does agree, secondly, when checking the IRS website, the AGI is exactly what they have on file as well. Given up and will seek refund for the state return that also cannot be submitted electronically as the federal has not been accepted.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy!! Was a little anxious getting started but i am very confident of the end results. turbotax walked me through each section step by step.
Date published: 2021-03-13
Rated 5 out of 5 by from good systme All good!! Cover all matters related to my financial situation.
Date published: 2021-03-13
Rated 3 out of 5 by from For that much money For the amount of money was disappointed couldn't get more help
Date published: 2021-03-13
Rated 4 out of 5 by from TT Business a great deal for Federal Returns - BUT TT Business a great deal for Federal Returns - For a single purchase I can file returns for multiple LLC types - Partnership, C-Corp, and S-Corp. as well as Trust & Estate returns .... BUT when it comes to State returns, you have to spend $55 for each state - entity type combination ... which can be in the 1,000's even for a small business ! Why not have a $75 state package - that allows all entity types per state? ... Or a $75 entity type package - that allows for all states, or up to 5 states? ... Or ... any other "packages" that would keep the cost reasonable? I guess Profits are more important than Small Business Clients !
Date published: 2021-03-13
Rated 5 out of 5 by from easy to use had no trouble using turbotax. the ease of going through was great.
Date published: 2021-03-13
Rated 5 out of 5 by from Great product and great service.. fast and easy clear instructions easy to follow format
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 11227