TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great instructions TurboTax provides great and east flowing instructions to make the tax process simpler and user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome! The application is very easy to understand. i finished filing in less than 1hr.
Date published: 2022-04-16
Rated 2 out of 5 by from Works well except for entering passwords Downloading information from financial institutions works but requires typing the password instead of pasting from my password manager. It is difficult to type a 20 character multi symbol into the password field when the characters you type are hidden. Please allow pasting into the password field.
Date published: 2022-04-16
Rated 2 out of 5 by from Unable to open previous years return I was filing for 2021 when it asked for my AGI for 2020. No problem I had my last years return on my hard drive. I tried to open it and it would only open using TurboTax 2020. There isn't an excuse for that, a new version of TurboTax should be able to open the previous years tax return with no problem
Date published: 2022-04-16
Rated 5 out of 5 by from Great Great ... tought start but awsome completion and filing.
Date published: 2022-04-16
Rated 2 out of 5 by from Does not help clarify unclear 529 College tax law 529 College Saving Plan tax laws are extremely vague. Turbo tax does not help. I had to do significant research to understand and complete correctly what should be a simple procedure to deduct or omit 529 earnings and college expenses. Bottom line: if you follow the steps in Turbo Tax you may end up unnecessarily paying taxes on earnings that should be tax exempt.
Date published: 2022-04-16
Rated 5 out of 5 by from Full service is excellent Elise was super helpful and got everything done last minute
Date published: 2022-04-16
Rated 5 out of 5 by from So easy! Turbo Tax made doing my taxes so easy! explains everything I just push buttons.
Date published: 2022-04-16
Rated 5 out of 5 by from great I have used turbotax for many years and it is easy to use and reliable.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax is good product I like how I can choose to be asked questions or move around directly to the topics I want to update. Would like to see more consistency from topic to topic and between federal and state user experiences.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1116
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great instructions TurboTax provides great and east flowing instructions to make the tax process simpler and user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome! The application is very easy to understand. i finished filing in less than 1hr.
Date published: 2022-04-16
Rated 2 out of 5 by from Works well except for entering passwords Downloading information from financial institutions works but requires typing the password instead of pasting from my password manager. It is difficult to type a 20 character multi symbol into the password field when the characters you type are hidden. Please allow pasting into the password field.
Date published: 2022-04-16
Rated 2 out of 5 by from Unable to open previous years return I was filing for 2021 when it asked for my AGI for 2020. No problem I had my last years return on my hard drive. I tried to open it and it would only open using TurboTax 2020. There isn't an excuse for that, a new version of TurboTax should be able to open the previous years tax return with no problem
Date published: 2022-04-16
Rated 5 out of 5 by from Great Great ... tought start but awsome completion and filing.
Date published: 2022-04-16
Rated 2 out of 5 by from Does not help clarify unclear 529 College tax law 529 College Saving Plan tax laws are extremely vague. Turbo tax does not help. I had to do significant research to understand and complete correctly what should be a simple procedure to deduct or omit 529 earnings and college expenses. Bottom line: if you follow the steps in Turbo Tax you may end up unnecessarily paying taxes on earnings that should be tax exempt.
Date published: 2022-04-16
Rated 5 out of 5 by from Full service is excellent Elise was super helpful and got everything done last minute
Date published: 2022-04-16
Rated 5 out of 5 by from So easy! Turbo Tax made doing my taxes so easy! explains everything I just push buttons.
Date published: 2022-04-16
Rated 5 out of 5 by from great I have used turbotax for many years and it is easy to use and reliable.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax is good product I like how I can choose to be asked questions or move around directly to the topics I want to update. Would like to see more consistency from topic to topic and between federal and state user experiences.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1116