TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from The live experts were the best part. The live experts were very nice and helpful. If it weren't for them I would have never finished.
Date published: 2023-02-21
Rated 5 out of 5 by from Is Turbo tax is awesome I had to resubmit my return after It was rejected for my personal identification pin and they found it amended again for free
Date published: 2023-02-21
Rated 5 out of 5 by from Turbotax was great Cassandra was amazing! 11/10! Turbotax was very helpful
Date published: 2023-02-21
Rated 2 out of 5 by from Just ok with room to improve I think I overpaid for the added premium service and was unable to change my option once I started. I was asked several times if I wanted to buy additional services but did not get a choice to buy less once I realized I was going to get a standard deduction and didn't have tax questions that required a live assistant. Two years ago, it took months and multiple phone calls to get a refund after I paid and was unable to complete the process due to a software glitch. There is room for improvement.
Date published: 2023-02-21
Rated 4 out of 5 by from Tax year 2022 on Turbo Tax Premium Good experience, went pretty quickly and I think the software did an excellent job asking the appropriate questions. Did not like the push to use Credit Karma at time of filling. This was my 8th year using Turbo tax for Fed and State and I appreciate having access to my past returns.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is great! This was an easy to use system that made filing my taxes simple.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is awesome. Super easy... super TURBO.... yeah baby love dat turbo tax playa
Date published: 2023-02-21
Rated 5 out of 5 by from Awesome product. Easy to use! My experience was not stressful at all. Just enter the numbers and it checks the rest!
Date published: 2023-02-21
Rated 5 out of 5 by from My tax expert (Eric) is wonderful to work with! I like the full service option and though it's expensive, the tax expert I worked with made it worth it to be honest. he got me money that I never thought I could get, he was super duper nice and responsive!
Date published: 2023-02-21
Rated 5 out of 5 by from Easy to use Appreciate all the helpful info added to each page
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11132
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from The live experts were the best part. The live experts were very nice and helpful. If it weren't for them I would have never finished.
Date published: 2023-02-21
Rated 5 out of 5 by from Is Turbo tax is awesome I had to resubmit my return after It was rejected for my personal identification pin and they found it amended again for free
Date published: 2023-02-21
Rated 5 out of 5 by from Turbotax was great Cassandra was amazing! 11/10! Turbotax was very helpful
Date published: 2023-02-21
Rated 2 out of 5 by from Just ok with room to improve I think I overpaid for the added premium service and was unable to change my option once I started. I was asked several times if I wanted to buy additional services but did not get a choice to buy less once I realized I was going to get a standard deduction and didn't have tax questions that required a live assistant. Two years ago, it took months and multiple phone calls to get a refund after I paid and was unable to complete the process due to a software glitch. There is room for improvement.
Date published: 2023-02-21
Rated 4 out of 5 by from Tax year 2022 on Turbo Tax Premium Good experience, went pretty quickly and I think the software did an excellent job asking the appropriate questions. Did not like the push to use Credit Karma at time of filling. This was my 8th year using Turbo tax for Fed and State and I appreciate having access to my past returns.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax is great! This was an easy to use system that made filing my taxes simple.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is awesome. Super easy... super TURBO.... yeah baby love dat turbo tax playa
Date published: 2023-02-21
Rated 5 out of 5 by from Awesome product. Easy to use! My experience was not stressful at all. Just enter the numbers and it checks the rest!
Date published: 2023-02-21
Rated 5 out of 5 by from My tax expert (Eric) is wonderful to work with! I like the full service option and though it's expensive, the tax expert I worked with made it worth it to be honest. he got me money that I never thought I could get, he was super duper nice and responsive!
Date published: 2023-02-21
Rated 5 out of 5 by from Easy to use Appreciate all the helpful info added to each page
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11132