TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Big Help Easy step by step instructions - even for itemizing our deductions. Improvements could be made by making it easier to jump to a certain step - like HSA contributions without having to redo all the questions again. Also in the final review I had to directly plug numbers into a box for annualizing my deductions but I was not sure what/how to enter - but I think I figured it out. Would be better if you could give instructions in the final review boxes. But overall a great tool.
Date published: 2022-04-18
Rated 5 out of 5 by from Wouldn't consider anything else at this point! The interface is first-rate and when you need help it is readily available and also first-rate. The tax expert who helped me through the five items TurboTax found that needed clarifying was amazingly helpful and they were quickly and easily resolved. Keep up the great work TurboTax!!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax helped a ton and saved me loads of time! I was unsure about quite a lot of my information, but the breakdowns and little help boxes helped me loads.
Date published: 2022-04-18
Rated 4 out of 5 by from great product great product. easy to navigate. good pricing. will use it again.
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax could be improved. Simple questions like how to get an extension and the deadline for filing or getting an extension (time of day on the deadline day) are not readily available.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax got the job done today!!! The associates who helped me today, especially Cheryl, were exceptional!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Love Turbo tax So easy t use and get questions answered! Thanks TT!!!
Date published: 2022-04-18
Rated 1 out of 5 by from hidden fees you can't delete Turbo tax adds on 'complicated' tax fees that you can't delete that just so happen to cost exactly as much as your return.
Date published: 2022-04-18
Rated 2 out of 5 by from FEES FEES FEES While the actual experience of having the confusing process of taxes simplified; the convenience comes to a halt when finalizing filing and paying. There are exorbitantly high fees for smallest of refund convenience given. Not given much alternative, we are forced to pay for taxes. Also TurboTax also pushes its upgrades and chooses these as defaults which is so annoying. the ability to convey my living status is also extremely frustrating.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax Roxcks!!! Easy step by step made me feel like an accountant.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1114
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Big Help Easy step by step instructions - even for itemizing our deductions. Improvements could be made by making it easier to jump to a certain step - like HSA contributions without having to redo all the questions again. Also in the final review I had to directly plug numbers into a box for annualizing my deductions but I was not sure what/how to enter - but I think I figured it out. Would be better if you could give instructions in the final review boxes. But overall a great tool.
Date published: 2022-04-18
Rated 5 out of 5 by from Wouldn't consider anything else at this point! The interface is first-rate and when you need help it is readily available and also first-rate. The tax expert who helped me through the five items TurboTax found that needed clarifying was amazingly helpful and they were quickly and easily resolved. Keep up the great work TurboTax!!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax helped a ton and saved me loads of time! I was unsure about quite a lot of my information, but the breakdowns and little help boxes helped me loads.
Date published: 2022-04-18
Rated 4 out of 5 by from great product great product. easy to navigate. good pricing. will use it again.
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax could be improved. Simple questions like how to get an extension and the deadline for filing or getting an extension (time of day on the deadline day) are not readily available.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax got the job done today!!! The associates who helped me today, especially Cheryl, were exceptional!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Love Turbo tax So easy t use and get questions answered! Thanks TT!!!
Date published: 2022-04-18
Rated 1 out of 5 by from hidden fees you can't delete Turbo tax adds on 'complicated' tax fees that you can't delete that just so happen to cost exactly as much as your return.
Date published: 2022-04-18
Rated 2 out of 5 by from FEES FEES FEES While the actual experience of having the confusing process of taxes simplified; the convenience comes to a halt when finalizing filing and paying. There are exorbitantly high fees for smallest of refund convenience given. Not given much alternative, we are forced to pay for taxes. Also TurboTax also pushes its upgrades and chooses these as defaults which is so annoying. the ability to convey my living status is also extremely frustrating.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax Roxcks!!! Easy step by step made me feel like an accountant.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1114