TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TurboTax is the best!!!! I have used TurboTax for years. I trust this program. All of the issues I would normally question are already addressed by this program. If I doubt a section, I can return and look at it. It lets me look up anything I might not understand. I trust this program more than I trusted the last human tax preparers I used. And isn't "trust" what this is all about???
Date published: 2021-05-15
Rated 5 out of 5 by from Makes filing less of a hassle Always makes filing easy, explanations available for entries you don't understand.
Date published: 2021-05-15
Rated 5 out of 5 by from Great product! TurboTax is easy to follow and complete taxes on my own.
Date published: 2021-05-15
Rated 3 out of 5 by from Turbo down Grade this year Nothing but problems this year . I have used Turbo Tax for appox. 35 years, if this had been my 1st year I would not buy it again. Had to call help Desk several times to get program to work correctly. Did Taxes by paper to verify . I did not trust calculations this year
Date published: 2021-05-15
Rated 4 out of 5 by from MUY BUENO. EXELENTE TARDE UN POCO POR SER LA PRIMERA VEZ PERO ES MUY EFECTI VO
Date published: 2021-05-15
Rated 5 out of 5 by from Easy Peasy Love using TurboTax for my taxes. It makes things so easy and understandable.
Date published: 2021-05-15
Rated 1 out of 5 by from severe problems in reporting W-2g gambling winning Form W-2G Gambling Winnings: 42 entry's total. The first 15 entries were normal, about 10 minutes each. The next 10 or so began to slow to about 20 minutes each. The next 12 began to slow to about 30 minutes each, with zeros dropping off and wait times exceeding 1 minute on Each Item.
Date published: 2021-05-15
Rated 4 out of 5 by from Good product. Entering details takes patience. I've used Turbo Tax for many years at this point and, while I do like it and will use it again next year, trying to gather all the detailed information that is required requires lots of patience, at least for me.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy I've used Turbo Tax for a number of years. It is easy, quick, and provides walk-through assistance to catch the little things.
Date published: 2021-05-15
Rated 2 out of 5 by from Service Code Did Not Work Turbotax defaulted me to Self Employed product when I did not need it and at the time of filing my taxes, after HOURS of inputting my information I was not able to downgrade, I was informed I needed to start over with downgraded product, which that was not an option for me. I was then given a service code to enter at the time of purchasing which would discount my product by $180. I applied the code and received confirmation that the code ws accepted, but after submitting payment, code in fact was not applied! I then called Turbotax, spoke with a representative who filed another case for me to be reviewed in 5-7 business days!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1114
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is the best!!!! I have used TurboTax for years. I trust this program. All of the issues I would normally question are already addressed by this program. If I doubt a section, I can return and look at it. It lets me look up anything I might not understand. I trust this program more than I trusted the last human tax preparers I used. And isn't "trust" what this is all about???
Date published: 2021-05-15
Rated 5 out of 5 by from Makes filing less of a hassle Always makes filing easy, explanations available for entries you don't understand.
Date published: 2021-05-15
Rated 5 out of 5 by from Great product! TurboTax is easy to follow and complete taxes on my own.
Date published: 2021-05-15
Rated 3 out of 5 by from Turbo down Grade this year Nothing but problems this year . I have used Turbo Tax for appox. 35 years, if this had been my 1st year I would not buy it again. Had to call help Desk several times to get program to work correctly. Did Taxes by paper to verify . I did not trust calculations this year
Date published: 2021-05-15
Rated 4 out of 5 by from MUY BUENO. EXELENTE TARDE UN POCO POR SER LA PRIMERA VEZ PERO ES MUY EFECTI VO
Date published: 2021-05-15
Rated 5 out of 5 by from Easy Peasy Love using TurboTax for my taxes. It makes things so easy and understandable.
Date published: 2021-05-15
Rated 1 out of 5 by from severe problems in reporting W-2g gambling winning Form W-2G Gambling Winnings: 42 entry's total. The first 15 entries were normal, about 10 minutes each. The next 10 or so began to slow to about 20 minutes each. The next 12 began to slow to about 30 minutes each, with zeros dropping off and wait times exceeding 1 minute on Each Item.
Date published: 2021-05-15
Rated 4 out of 5 by from Good product. Entering details takes patience. I've used Turbo Tax for many years at this point and, while I do like it and will use it again next year, trying to gather all the detailed information that is required requires lots of patience, at least for me.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy I've used Turbo Tax for a number of years. It is easy, quick, and provides walk-through assistance to catch the little things.
Date published: 2021-05-15
Rated 2 out of 5 by from Service Code Did Not Work Turbotax defaulted me to Self Employed product when I did not need it and at the time of filing my taxes, after HOURS of inputting my information I was not able to downgrade, I was informed I needed to start over with downgraded product, which that was not an option for me. I was then given a service code to enter at the time of purchasing which would discount my product by $180. I applied the code and received confirmation that the code ws accepted, but after submitting payment, code in fact was not applied! I then called Turbotax, spoke with a representative who filed another case for me to be reviewed in 5-7 business days!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1114