TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is fantastic! The TurboTax team and software were phenomenal. The experts were kind and understanding. The software was super user friendly!
Date published: 2022-02-27
Rated 5 out of 5 by from great customer support i was having an issue with filing, it kept saying to review and fix error but would not allow me to, my live expert was able to walk me through and resolve my issue.
Date published: 2022-02-27
Rated 5 out of 5 by from Love it and easy too Anyone can use this program. Very easy to use as long as you read. I have been use this program for the last 13 years.
Date published: 2022-02-27
Rated 5 out of 5 by from Super easy and awesome! First time using it and it was super easy. I was skeptical but worth it.
Date published: 2022-02-27
Rated 4 out of 5 by from Still some bugs for 2021 Mostly everything went fine entering the data. However, an error kept appearing for a Form 8812 for Child Tax Credit. I did not need that form because I am single with no children. I deleted the form, but at each review it reappeared. Also, instead of charging me $20 for e-filing my state return, it wanted to charge me $45. So I just filled my return by mail.
Date published: 2022-02-27
Rated 4 out of 5 by from very complete. Robot has all the latest info It helps me stay on top of the latest tax codes and deductions
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome! Very easy to navigate! Thank you Turbo Tax. I will use this again.
Date published: 2022-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME I LOVE TURBO TAX, EASY AND FAST, I WILL ALWAYS FILED MY TAX WITH TURBO TAX
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes it easy to file and helps with any questions I may have.
Date published: 2022-02-27
Rated 3 out of 5 by from Great for filing but review of return lacking This is great if you are doing a simple tax return. Paying for someone to review felt like a waste of money. I was hoping they could compare my documents and make sure it was all in there. They shared their screen and just looked through a few pages that I clicked on for them. I felt like it was not useful at all.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 11109
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is fantastic! The TurboTax team and software were phenomenal. The experts were kind and understanding. The software was super user friendly!
Date published: 2022-02-27
Rated 5 out of 5 by from great customer support i was having an issue with filing, it kept saying to review and fix error but would not allow me to, my live expert was able to walk me through and resolve my issue.
Date published: 2022-02-27
Rated 5 out of 5 by from Love it and easy too Anyone can use this program. Very easy to use as long as you read. I have been use this program for the last 13 years.
Date published: 2022-02-27
Rated 5 out of 5 by from Super easy and awesome! First time using it and it was super easy. I was skeptical but worth it.
Date published: 2022-02-27
Rated 4 out of 5 by from Still some bugs for 2021 Mostly everything went fine entering the data. However, an error kept appearing for a Form 8812 for Child Tax Credit. I did not need that form because I am single with no children. I deleted the form, but at each review it reappeared. Also, instead of charging me $20 for e-filing my state return, it wanted to charge me $45. So I just filled my return by mail.
Date published: 2022-02-27
Rated 4 out of 5 by from very complete. Robot has all the latest info It helps me stay on top of the latest tax codes and deductions
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome! Very easy to navigate! Thank you Turbo Tax. I will use this again.
Date published: 2022-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME I LOVE TURBO TAX, EASY AND FAST, I WILL ALWAYS FILED MY TAX WITH TURBO TAX
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes it easy to file and helps with any questions I may have.
Date published: 2022-02-27
Rated 3 out of 5 by from Great for filing but review of return lacking This is great if you are doing a simple tax return. Paying for someone to review felt like a waste of money. I was hoping they could compare my documents and make sure it was all in there. They shared their screen and just looked through a few pages that I clicked on for them. I felt like it was not useful at all.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 11109