TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from excellent product Very easy to use, everything explained clearly and precisely, when asking questions answers were simple and complete
Date published: 2023-02-22
Rated 2 out of 5 by from Too much "upselling"; I have a very simple returni I have a very simple tax situation, not at all unusual in this day and age. Yet Intuit charges nearly $200 to use the program. And all thru the process I am constantly barraged with upselling for this and that unneeded ad on service. Ate up a chunk of my refund.
Date published: 2023-02-22
Rated 2 out of 5 by from Gotten too expensive Last year I could do 5 returns for me and my family members with one purchase. Now you need to buy a separate order for each which means the cost went up about 400%.
Date published: 2023-02-22
Rated 5 out of 5 by from Amazing as always Completely engaged, asked and answered all of my questions.
Date published: 2023-02-22
Rated 5 out of 5 by from It was very great and helpful my question was resolved quickly and easy. Attendant was nice and super helpful!
Date published: 2023-02-22
Rated 5 out of 5 by from Easy and inexpensive I went to someone years ago, paid them and they made a mistake, the irs caught...I use turbo tax, its cheap and easy and fast too. This is my 3rd year, no mistakes from them and they were less than the place I paid that messed up.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax was excellent. Everything was efficient and the process was smooth and expedient.
Date published: 2023-02-22
Rated 5 out of 5 by from Tax easy to use.....................................................
Date published: 2023-02-22
Rated 4 out of 5 by from Still love and depend on TurboTax. TurboTax is still an excellent product. This year I noticed several glitches. I was able to work around them but I would have preferred not to have to do that. They were minor glitches but it does make me question accuracy.
Date published: 2023-02-22
Rated 5 out of 5 by from Easy and Simple They walk you through it all- no stress no hassle - As perfect as filing taxes could be.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 11109
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent product Very easy to use, everything explained clearly and precisely, when asking questions answers were simple and complete
Date published: 2023-02-22
Rated 2 out of 5 by from Too much "upselling"; I have a very simple returni I have a very simple tax situation, not at all unusual in this day and age. Yet Intuit charges nearly $200 to use the program. And all thru the process I am constantly barraged with upselling for this and that unneeded ad on service. Ate up a chunk of my refund.
Date published: 2023-02-22
Rated 2 out of 5 by from Gotten too expensive Last year I could do 5 returns for me and my family members with one purchase. Now you need to buy a separate order for each which means the cost went up about 400%.
Date published: 2023-02-22
Rated 5 out of 5 by from Amazing as always Completely engaged, asked and answered all of my questions.
Date published: 2023-02-22
Rated 5 out of 5 by from It was very great and helpful my question was resolved quickly and easy. Attendant was nice and super helpful!
Date published: 2023-02-22
Rated 5 out of 5 by from Easy and inexpensive I went to someone years ago, paid them and they made a mistake, the irs caught...I use turbo tax, its cheap and easy and fast too. This is my 3rd year, no mistakes from them and they were less than the place I paid that messed up.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax was excellent. Everything was efficient and the process was smooth and expedient.
Date published: 2023-02-22
Rated 5 out of 5 by from Tax easy to use.....................................................
Date published: 2023-02-22
Rated 4 out of 5 by from Still love and depend on TurboTax. TurboTax is still an excellent product. This year I noticed several glitches. I was able to work around them but I would have preferred not to have to do that. They were minor glitches but it does make me question accuracy.
Date published: 2023-02-22
Rated 5 out of 5 by from Easy and Simple They walk you through it all- no stress no hassle - As perfect as filing taxes could be.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 11109