TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Mayrelii from
TurboTax is fantastic!
The TurboTax team and software were phenomenal. The experts were kind and understanding. The software was super user friendly!
Date published: 2022-02-27
Rated 5 out of 5 by
davek859 from
great customer support
i was having an issue with filing, it kept saying to review and fix error but would not allow me to, my live expert was able to walk me through and resolve my issue.
Date published: 2022-02-27
Rated 5 out of 5 by
samc103078 from
Love it and easy too
Anyone can use this program. Very easy to use as long as you read. I have been use this program for the last 13 years.
Date published: 2022-02-27
Rated 5 out of 5 by
Jmichael31 from
Super easy and awesome!
First time using it and it was super easy. I was skeptical but worth it.
Date published: 2022-02-27
Rated 4 out of 5 by
yourmAMMA from
Still some bugs for 2021
Mostly everything went fine entering the data. However, an error kept appearing for a Form 8812 for Child Tax Credit. I did not need that form because I am single with no children. I deleted the form, but at each review it reappeared. Also, instead of charging me $20 for e-filing my state return, it wanted to charge me $45. So I just filled my return by mail.
Date published: 2022-02-27
Rated 4 out of 5 by
baby loco from
very complete. Robot has all the latest info
It helps me stay on top of the latest tax codes and deductions
Date published: 2022-02-27
Rated 5 out of 5 by
CoolTruck2021 from
Turbo Tax is awesome!
Very easy to navigate! Thank you Turbo Tax. I will use this again.
Date published: 2022-02-27
Rated 5 out of 5 by
ALMOUSTAPHA from
TURBO TAX IS AWESOME
I LOVE TURBO TAX, EASY AND FAST, I WILL ALWAYS FILED MY TAX WITH TURBO TAX
Date published: 2022-02-27
Rated 5 out of 5 by
Serenaaa from
Turbo Tax is great
Turbo Tax makes it easy to file and helps with any questions I may have.
Date published: 2022-02-27
Rated 3 out of 5 by
CE336 from
Great for filing but review of return lacking
This is great if you are doing a simple tax return. Paying for someone to review felt like a waste of money. I was hoping they could compare my documents and make sure it was all in there. They shared their screen and just looked through a few pages that I clicked on for them. I felt like it was not useful at all.
All TurboTax® Offerings Reviews - Page 11109
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mayrelii from
TurboTax is fantastic!
The TurboTax team and software were phenomenal. The experts were kind and understanding. The software was super user friendly!
Date published: 2022-02-27
Rated 5 out of 5 by
davek859 from
great customer support
i was having an issue with filing, it kept saying to review and fix error but would not allow me to, my live expert was able to walk me through and resolve my issue.
Date published: 2022-02-27
Rated 5 out of 5 by
samc103078 from
Love it and easy too
Anyone can use this program. Very easy to use as long as you read. I have been use this program for the last 13 years.
Date published: 2022-02-27
Rated 5 out of 5 by
Jmichael31 from
Super easy and awesome!
First time using it and it was super easy. I was skeptical but worth it.
Date published: 2022-02-27
Rated 4 out of 5 by
yourmAMMA from
Still some bugs for 2021
Mostly everything went fine entering the data. However, an error kept appearing for a Form 8812 for Child Tax Credit. I did not need that form because I am single with no children. I deleted the form, but at each review it reappeared. Also, instead of charging me $20 for e-filing my state return, it wanted to charge me $45. So I just filled my return by mail.
Date published: 2022-02-27
Rated 4 out of 5 by
baby loco from
very complete. Robot has all the latest info
It helps me stay on top of the latest tax codes and deductions
Date published: 2022-02-27
Rated 5 out of 5 by
CoolTruck2021 from
Turbo Tax is awesome!
Very easy to navigate! Thank you Turbo Tax. I will use this again.
Date published: 2022-02-27
Rated 5 out of 5 by
ALMOUSTAPHA from
TURBO TAX IS AWESOME
I LOVE TURBO TAX, EASY AND FAST, I WILL ALWAYS FILED MY TAX WITH TURBO TAX
Date published: 2022-02-27
Rated 5 out of 5 by
Serenaaa from
Turbo Tax is great
Turbo Tax makes it easy to file and helps with any questions I may have.
Date published: 2022-02-27
Rated 3 out of 5 by
CE336 from
Great for filing but review of return lacking
This is great if you are doing a simple tax return. Paying for someone to review felt like a waste of money. I was hoping they could compare my documents and make sure it was all in there. They shared their screen and just looked through a few pages that I clicked on for them. I felt like it was not useful at all.
All TurboTax® Offerings Reviews - Page 11109
Date published: 2022-02-27