TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from very time consuming it was more complicated than before Had trouble with figuring taxable social security
Date published: 2021-02-26
Rated 1 out of 5 by from Terrible It was terrible. First, it kept trying to get me to upgrade. When I finally did, and paid, it told me I had an error and next thing you know, instead of getting a refund of 992, it said I owed. 1200 because your stupid software thinks my employer contributed all to my HSA
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax is great Very easy except for the part where I was asked to fill in missing information that was not available on the tax form and there was no help without paying to ask for one single question. Overall, easy to use.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is very easy to use!!!! Awesome experience!!! Very easy to understand and use.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax was easy and simple to follow easy to do with minimum problems the review is harder than the taxes
Date published: 2021-02-26
Rated 5 out of 5 by from Filed with Turbo Tax It was very easy to use and on-line chat was very helpful. Would highly recommend.
Date published: 2021-02-26
Rated 1 out of 5 by from YOUR NEW YORK PROGRAM IS AL SCREWED UP MY STATE RETURN WAS REJECTED, I WAS TO GET A CODE BUT NEVER SAW IT -TT SAID I HAD TO SUBMIT AMENDED RETURN. TRIED TO DO THAT - THEN TT SAID YOU CAN NOT SUBMIT BY EFILE BECAUSE TT DOESN'T SUPPORT IT201X RETURNS. THE BIGEST PROBLEM WITH TT IS WONCE YOU GO TO THE END, YOU CAN NO LONGER CHANGE ANY DATA, RIGHT NOW I AM SCREWED. DATA I NEEDED ENTER BANK INFO IS MISSING AND YOU CANNOT WRITE ON THE RETURN. IF I AM EVER TO BUY TT AGAIN YOU NEED TO SUPPLY A CUSTOMER SERVICE NUMBER. I CAN CALL. FRUSTRATED
Date published: 2021-02-26
Rated 4 out of 5 by from Easy to Use Easy to use, we have not used itemized deductions yet, however, based on preliminary numbers, so I am not sure how for non-standard deductions it holds up against having a personal accountant prepare the taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from yay youre awesome focus on as much refund as possible thank you all so much
Date published: 2021-02-26
Rated 5 out of 5 by from awesome always easy and always getting me the most money back as guaranteed
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11090
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from very time consuming it was more complicated than before Had trouble with figuring taxable social security
Date published: 2021-02-26
Rated 1 out of 5 by from Terrible It was terrible. First, it kept trying to get me to upgrade. When I finally did, and paid, it told me I had an error and next thing you know, instead of getting a refund of 992, it said I owed. 1200 because your stupid software thinks my employer contributed all to my HSA
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax is great Very easy except for the part where I was asked to fill in missing information that was not available on the tax form and there was no help without paying to ask for one single question. Overall, easy to use.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is very easy to use!!!! Awesome experience!!! Very easy to understand and use.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax was easy and simple to follow easy to do with minimum problems the review is harder than the taxes
Date published: 2021-02-26
Rated 5 out of 5 by from Filed with Turbo Tax It was very easy to use and on-line chat was very helpful. Would highly recommend.
Date published: 2021-02-26
Rated 1 out of 5 by from YOUR NEW YORK PROGRAM IS AL SCREWED UP MY STATE RETURN WAS REJECTED, I WAS TO GET A CODE BUT NEVER SAW IT -TT SAID I HAD TO SUBMIT AMENDED RETURN. TRIED TO DO THAT - THEN TT SAID YOU CAN NOT SUBMIT BY EFILE BECAUSE TT DOESN'T SUPPORT IT201X RETURNS. THE BIGEST PROBLEM WITH TT IS WONCE YOU GO TO THE END, YOU CAN NO LONGER CHANGE ANY DATA, RIGHT NOW I AM SCREWED. DATA I NEEDED ENTER BANK INFO IS MISSING AND YOU CANNOT WRITE ON THE RETURN. IF I AM EVER TO BUY TT AGAIN YOU NEED TO SUPPLY A CUSTOMER SERVICE NUMBER. I CAN CALL. FRUSTRATED
Date published: 2021-02-26
Rated 4 out of 5 by from Easy to Use Easy to use, we have not used itemized deductions yet, however, based on preliminary numbers, so I am not sure how for non-standard deductions it holds up against having a personal accountant prepare the taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from yay youre awesome focus on as much refund as possible thank you all so much
Date published: 2021-02-26
Rated 5 out of 5 by from awesome always easy and always getting me the most money back as guaranteed
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11090