TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Gets the job done Works well, however, they try to upsell there products too many times.
Date published: 2021-02-27
Rated 5 out of 5 by from So easy Fast, safe, secure. Very self explanatory. Easy peasy. I'll never go to the "other" tax preparer again.
Date published: 2021-02-27
Rated 5 out of 5 by from State tax refund question Melissa was awesome!!! If she hadn't responded to my question, I would have lost approximately $300 in refund!!!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is a must! This was my first time submitting my taxes and they made it very easy for me. They led me through each step and there was even an option to have a professional help you for free! Will definitely be back next year and I definitely recommend!
Date published: 2021-02-27
Rated 5 out of 5 by from Yes, Turbo Tax is the best! It was easy to use. I have been using the product since 2005 and it has become easier and easier.
Date published: 2021-02-27
Rated 5 out of 5 by from Really easy for part time college kids It was really easy to type everything in. I wish you could upload a pdf on the free version but typing stuff in wasn't that heard.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is very thorough Agent worked professionally with me to walk me through questions that had corrections needed. He kept searching for the answers until my claim cleared of all fixes.Very nice man !!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax is streamlined and effective and very professional:)
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy! The first-time filer, the employee was very helpful and informative! Will be back next year!
Date published: 2021-02-27
Rated 4 out of 5 by from Generally very good experience Have used Turbo Tax for many years. I especially appreciate the import feature from the prior year and from investment firms. Ran into a couple hiccups this year. One form from last year imported but was not relevant to this year. The interview kept insisting I fill it in. I finally had to remove the form. Also the inherited IRA form kept coming up with my husband as beneficiary, which he isn't. I tried to access help, but didn't find any the online resource. I probably should have called. Also, on the state form, wording in some areas was exceptionally confusing -- various terms definitely needed definitions. Even with these problems, I still think the product is very good -- saves time, does the calculations, finds the forms, double-checks info, etc.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11089
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Gets the job done Works well, however, they try to upsell there products too many times.
Date published: 2021-02-27
Rated 5 out of 5 by from So easy Fast, safe, secure. Very self explanatory. Easy peasy. I'll never go to the "other" tax preparer again.
Date published: 2021-02-27
Rated 5 out of 5 by from State tax refund question Melissa was awesome!!! If she hadn't responded to my question, I would have lost approximately $300 in refund!!!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is a must! This was my first time submitting my taxes and they made it very easy for me. They led me through each step and there was even an option to have a professional help you for free! Will definitely be back next year and I definitely recommend!
Date published: 2021-02-27
Rated 5 out of 5 by from Yes, Turbo Tax is the best! It was easy to use. I have been using the product since 2005 and it has become easier and easier.
Date published: 2021-02-27
Rated 5 out of 5 by from Really easy for part time college kids It was really easy to type everything in. I wish you could upload a pdf on the free version but typing stuff in wasn't that heard.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is very thorough Agent worked professionally with me to walk me through questions that had corrections needed. He kept searching for the answers until my claim cleared of all fixes.Very nice man !!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax is streamlined and effective and very professional:)
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy! The first-time filer, the employee was very helpful and informative! Will be back next year!
Date published: 2021-02-27
Rated 4 out of 5 by from Generally very good experience Have used Turbo Tax for many years. I especially appreciate the import feature from the prior year and from investment firms. Ran into a couple hiccups this year. One form from last year imported but was not relevant to this year. The interview kept insisting I fill it in. I finally had to remove the form. Also the inherited IRA form kept coming up with my husband as beneficiary, which he isn't. I tried to access help, but didn't find any the online resource. I probably should have called. Also, on the state form, wording in some areas was exceptionally confusing -- various terms definitely needed definitions. Even with these problems, I still think the product is very good -- saves time, does the calculations, finds the forms, double-checks info, etc.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11089