TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from GETTING SIMPLER NOW THAT WIFE HAS DIED, THE RETURN IS ALMOST TOO SIMPLE FOR TURBO-TAX
Date published: 2022-04-01
Rated 5 out of 5 by from The BEST! Turbotax made it extremely easy for us to file our own taxes.
Date published: 2022-04-01
Rated 4 out of 5 by from Very Good, but K1s need help Very Good, but K1s need help. Anything you can do to help guide and move some of the help from your forums would be good. A walkthrough would be amazing
Date published: 2022-04-01
Rated 1 out of 5 by from Pointless price hikes Simply having a 1099-B form requires upgrading to "Premier", which is between $24-40 more than "Deluxe". In my case, that form was for a minor sale of stock by a mutual fund to pay the account maintenance fee on a mutual fund, and the capital gains was ~$15. That's less than it's costing me to simply report it to the IRS using TurboTax, which is required, AND THE IRS WILL AUDIT YOU if you don't report it. Absolutely not worth the $132 it costs for Federal + State. Might as well just spend a bit more and hire an actual tax preparer, who can probably ask the right questions and get a bigger refund.
Date published: 2022-04-01
Rated 5 out of 5 by from great helpful and user friendly really intuitive so great and easy
Date published: 2022-04-01
Rated 5 out of 5 by from It was awesome It was great ot would be great if I get my advance
Date published: 2022-04-01
Rated 5 out of 5 by from Yay TurboTax Always so quick and easy with so many great tips and answers to your questions!
Date published: 2022-04-01
Rated 5 out of 5 by from THIS WAS EASY TO DO I WAS ABLE TO GET MY STIMULUS FOR 2020. AND THAT WAS GREAT
Date published: 2022-04-01
Rated 3 out of 5 by from Not great at handling Rental income/expenses Most parts without a glitch; however, encountered issues with processing rental income (i.e. renting a room out from a second home). A long time with support, at first not able to help me, they even suggested I let TurboTax do all the work for me (i.e. pay more) and gave me different guidance than prior years. Shut down and Restarted the next day following the same steps and it worked the next time around. Surely I'm not the only person renting a room out of a home. Please help fix and make it easy, it's what we have come to expect from TurboTax.
Date published: 2022-04-01
Rated 3 out of 5 by from TurboTax Needs Improvement Getting help from the system is not easy. It took me weeks before I could speak to a live agent The agent I finally reached was very helpful but it took more than three hours to resolve the problem
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 11052
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from GETTING SIMPLER NOW THAT WIFE HAS DIED, THE RETURN IS ALMOST TOO SIMPLE FOR TURBO-TAX
Date published: 2022-04-01
Rated 5 out of 5 by from The BEST! Turbotax made it extremely easy for us to file our own taxes.
Date published: 2022-04-01
Rated 4 out of 5 by from Very Good, but K1s need help Very Good, but K1s need help. Anything you can do to help guide and move some of the help from your forums would be good. A walkthrough would be amazing
Date published: 2022-04-01
Rated 1 out of 5 by from Pointless price hikes Simply having a 1099-B form requires upgrading to "Premier", which is between $24-40 more than "Deluxe". In my case, that form was for a minor sale of stock by a mutual fund to pay the account maintenance fee on a mutual fund, and the capital gains was ~$15. That's less than it's costing me to simply report it to the IRS using TurboTax, which is required, AND THE IRS WILL AUDIT YOU if you don't report it. Absolutely not worth the $132 it costs for Federal + State. Might as well just spend a bit more and hire an actual tax preparer, who can probably ask the right questions and get a bigger refund.
Date published: 2022-04-01
Rated 5 out of 5 by from great helpful and user friendly really intuitive so great and easy
Date published: 2022-04-01
Rated 5 out of 5 by from It was awesome It was great ot would be great if I get my advance
Date published: 2022-04-01
Rated 5 out of 5 by from Yay TurboTax Always so quick and easy with so many great tips and answers to your questions!
Date published: 2022-04-01
Rated 5 out of 5 by from THIS WAS EASY TO DO I WAS ABLE TO GET MY STIMULUS FOR 2020. AND THAT WAS GREAT
Date published: 2022-04-01
Rated 3 out of 5 by from Not great at handling Rental income/expenses Most parts without a glitch; however, encountered issues with processing rental income (i.e. renting a room out from a second home). A long time with support, at first not able to help me, they even suggested I let TurboTax do all the work for me (i.e. pay more) and gave me different guidance than prior years. Shut down and Restarted the next day following the same steps and it worked the next time around. Surely I'm not the only person renting a room out of a home. Please help fix and make it easy, it's what we have come to expect from TurboTax.
Date published: 2022-04-01
Rated 3 out of 5 by from TurboTax Needs Improvement Getting help from the system is not easy. It took me weeks before I could speak to a live agent The agent I finally reached was very helpful but it took more than three hours to resolve the problem
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 11052