TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from too much for FREE return and direct deposit I had to pay $80 dollars for my free return. $40.00 to add a 1099- NEC and $40 to have direct deposit. I think this is an unfair amount to pay to add one form to a federal return that should have been free. I will not use them again.
Date published: 2021-02-19
Rated 5 out of 5 by from Great Live Help I had some questions about filing because of some issues with my state return & Regina was very pleasant & helpful.
Date published: 2021-02-19
Rated 1 out of 5 by from Unacceptable! SOFTWARE ERROR Just received an email from turbo tax that my state return was rejected because of an ERORR on turbo taxes software Now I refiled and have to send out additional mail once it’s accepted. This will undoubtably delay my return. We are going through a pandemic. We need our money ASAP! UNACCEPTABLE
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent A++ The experts at Turbo Tax are great very knowledgeable and friendly. Great experience
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is the best!!! Easy to use and made it easy to get my money and I will use them again next year!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax made me more independant doing my own taxes gives me control and knowing i have the turbo team behind me makes me feel so much more secure!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is excellent It was quick and easy ,I didn't have any problems.
Date published: 2021-02-19
Rated 3 out of 5 by from Great but hidden costs TT is a great product, used for for decades. But buy it from a store vs. online due to so many hidden costs.
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing I am a 87 year old widow and have never filed electronically. You made it so simple, thank you.
Date published: 2021-02-19
Rated 3 out of 5 by from Complication increased Don't know if it is the software or the political effect on the tax code but I had more problems this year than ever before (long-time Turbo user). Printing issues, mysterious forms that didn't apply, 74 "error's to correct before filing etc. Very frustrating!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11026
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from too much for FREE return and direct deposit I had to pay $80 dollars for my free return. $40.00 to add a 1099- NEC and $40 to have direct deposit. I think this is an unfair amount to pay to add one form to a federal return that should have been free. I will not use them again.
Date published: 2021-02-19
Rated 5 out of 5 by from Great Live Help I had some questions about filing because of some issues with my state return & Regina was very pleasant & helpful.
Date published: 2021-02-19
Rated 1 out of 5 by from Unacceptable! SOFTWARE ERROR Just received an email from turbo tax that my state return was rejected because of an ERORR on turbo taxes software Now I refiled and have to send out additional mail once it’s accepted. This will undoubtably delay my return. We are going through a pandemic. We need our money ASAP! UNACCEPTABLE
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent A++ The experts at Turbo Tax are great very knowledgeable and friendly. Great experience
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is the best!!! Easy to use and made it easy to get my money and I will use them again next year!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax made me more independant doing my own taxes gives me control and knowing i have the turbo team behind me makes me feel so much more secure!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is excellent It was quick and easy ,I didn't have any problems.
Date published: 2021-02-19
Rated 3 out of 5 by from Great but hidden costs TT is a great product, used for for decades. But buy it from a store vs. online due to so many hidden costs.
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing I am a 87 year old widow and have never filed electronically. You made it so simple, thank you.
Date published: 2021-02-19
Rated 3 out of 5 by from Complication increased Don't know if it is the software or the political effect on the tax code but I had more problems this year than ever before (long-time Turbo user). Printing issues, mysterious forms that didn't apply, 74 "error's to correct before filing etc. Very frustrating!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11026