TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TURBOtax is simply amazing thank you guys. for rea was easy quick & simple for me! you guys make this pretty easy for us. so helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS GREAT USER FRIENDLY EASY TO FOLLOW AND HAVE ASSISTANCE WHEN YOU NEED HELP OR CLARIFICATION REGARDING TERMS
Date published: 2021-02-27
Rated 4 out of 5 by from THIS WAS VERY EASY TO FILE I LIKE HOW THIS MOVED ME ALONG THROUGH THE STEPS AND TOLD ME WHERE TO FIND THE INFO NEEDED TO FILE
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent Turbo Tax Very simple to use with update on tax owed or refund due. Consider the fee to be good value for money.
Date published: 2021-02-27
Rated 4 out of 5 by from Very easy and quick It was very easy and quick I'll be back next year thank you
Date published: 2021-02-27
Rated 5 out of 5 by from awesome was easy and simple i will always use turbo tax thank you so much
Date published: 2021-02-27
Rated 4 out of 5 by from Great but cost too much (Monopoly) Turbo is really easy .. but it try's to sell you crap at each step ... in the end they gouge for for at least $140. however, Intuit products are always better than average ..better than the competition.
Date published: 2021-02-27
Rated 3 out of 5 by from Turbo Tax wasn't so awesome this year I've used TT a long time. This year was a disaster. I needed help for the first time ever by a live person. I aske multiple times for a call back and got a message someone would call me w/in 30 mins. Never happened. Someone did call me several days after my calls when I couldn't answer the phone. Delayed my submission by almost 10 days. I gave up and tried to finish my submission. I had to re-enter data I'd already entered so that it looked like I earned double what I'd made. The 3rd time I asked for a call, I finally got one. Erick was very helpful though I he did have to remote in to my computer. THere were duplicate forms which were causing the issue. STILL had to re-enter data I'd already entered (TT had somehow re-entered data from 2019 returns?). Did not have a great time, overall, with TT this year. Online help, once I actually got some, was good, though issues causing the need to get online help were bad.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great!! This is the fastest and easiest service I have ev er sused!!
Date published: 2021-02-27
Rated 5 out of 5 by from Piece of Cake Turbo tax made filing my taxes so simple! I was done in less than an hour!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11005
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBOtax is simply amazing thank you guys. for rea was easy quick & simple for me! you guys make this pretty easy for us. so helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS GREAT USER FRIENDLY EASY TO FOLLOW AND HAVE ASSISTANCE WHEN YOU NEED HELP OR CLARIFICATION REGARDING TERMS
Date published: 2021-02-27
Rated 4 out of 5 by from THIS WAS VERY EASY TO FILE I LIKE HOW THIS MOVED ME ALONG THROUGH THE STEPS AND TOLD ME WHERE TO FIND THE INFO NEEDED TO FILE
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent Turbo Tax Very simple to use with update on tax owed or refund due. Consider the fee to be good value for money.
Date published: 2021-02-27
Rated 4 out of 5 by from Very easy and quick It was very easy and quick I'll be back next year thank you
Date published: 2021-02-27
Rated 5 out of 5 by from awesome was easy and simple i will always use turbo tax thank you so much
Date published: 2021-02-27
Rated 4 out of 5 by from Great but cost too much (Monopoly) Turbo is really easy .. but it try's to sell you crap at each step ... in the end they gouge for for at least $140. however, Intuit products are always better than average ..better than the competition.
Date published: 2021-02-27
Rated 3 out of 5 by from Turbo Tax wasn't so awesome this year I've used TT a long time. This year was a disaster. I needed help for the first time ever by a live person. I aske multiple times for a call back and got a message someone would call me w/in 30 mins. Never happened. Someone did call me several days after my calls when I couldn't answer the phone. Delayed my submission by almost 10 days. I gave up and tried to finish my submission. I had to re-enter data I'd already entered so that it looked like I earned double what I'd made. The 3rd time I asked for a call, I finally got one. Erick was very helpful though I he did have to remote in to my computer. THere were duplicate forms which were causing the issue. STILL had to re-enter data I'd already entered (TT had somehow re-entered data from 2019 returns?). Did not have a great time, overall, with TT this year. Online help, once I actually got some, was good, though issues causing the need to get online help were bad.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great!! This is the fastest and easiest service I have ev er sused!!
Date published: 2021-02-27
Rated 5 out of 5 by from Piece of Cake Turbo tax made filing my taxes so simple! I was done in less than an hour!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11005