TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from So easy!! This makes filing taxes SO easy!! Hooray, I love it!
Date published: 2022-02-27
Rated 5 out of 5 by from ease of turbo tax Been using turbo tax for 3 years and am very satisfied with the process and the ease of use !
Date published: 2022-02-27
Rated 5 out of 5 by from Very good This was the first time that I used tax pro help. It saved me from from pulling out a lot of hair.
Date published: 2022-02-27
Rated 2 out of 5 by from It can be confusing and frustrating When you are trying to go in the order it wants and it has you skip something, when you come back it doesn't always look the same but will present it in a different way. It can be confusing.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is easy to use It is a step by step process, made it really easy to use and review my taxes.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Tax, Its Turbo ! Step by step instructions all about Tax, unexpectedly so easy.
Date published: 2022-02-27
Rated 5 out of 5 by from great help! easy and quick to use for a low price, you can also get expert help if needed.
Date published: 2022-02-27
Rated 5 out of 5 by from I am pleased with Turbo Tax I have used Turbo Tax for the past 10 years, even with three trusts for which I was trustee. I have saved 1000's of dollars.
Date published: 2022-02-27
Rated 4 out of 5 by from First time using Turbo Tax compared to hand filing Overall, very useful and simple interface. MUCH easier than doing by hand and printing up forms off of IRS.GOV as you need them. Biggest area for improvement: Backdoor Roth IRA conversions. The Help file for understanding how to do these do not match the interface and there is just not a good description in the software either. It is especially difficult if one did not do a "planned conversion" meaning the distributions and conversion in the same year as opposed to doing two distributions in the same calendar year and applying the first one to the prior tax year. I had to look up on Google other people's explanations and screen shots for how to do the Backdoor Roth Conversions.
Date published: 2022-02-27
Rated 5 out of 5 by from Super Helpful I had a lot of questions and was unsure of what i was doing. Turbo Tax was so helpful in answering my questions and helping me feel comfortable about filing my taxes.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 10938
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy!! This makes filing taxes SO easy!! Hooray, I love it!
Date published: 2022-02-27
Rated 5 out of 5 by from ease of turbo tax Been using turbo tax for 3 years and am very satisfied with the process and the ease of use !
Date published: 2022-02-27
Rated 5 out of 5 by from Very good This was the first time that I used tax pro help. It saved me from from pulling out a lot of hair.
Date published: 2022-02-27
Rated 2 out of 5 by from It can be confusing and frustrating When you are trying to go in the order it wants and it has you skip something, when you come back it doesn't always look the same but will present it in a different way. It can be confusing.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is easy to use It is a step by step process, made it really easy to use and review my taxes.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Tax, Its Turbo ! Step by step instructions all about Tax, unexpectedly so easy.
Date published: 2022-02-27
Rated 5 out of 5 by from great help! easy and quick to use for a low price, you can also get expert help if needed.
Date published: 2022-02-27
Rated 5 out of 5 by from I am pleased with Turbo Tax I have used Turbo Tax for the past 10 years, even with three trusts for which I was trustee. I have saved 1000's of dollars.
Date published: 2022-02-27
Rated 4 out of 5 by from First time using Turbo Tax compared to hand filing Overall, very useful and simple interface. MUCH easier than doing by hand and printing up forms off of IRS.GOV as you need them. Biggest area for improvement: Backdoor Roth IRA conversions. The Help file for understanding how to do these do not match the interface and there is just not a good description in the software either. It is especially difficult if one did not do a "planned conversion" meaning the distributions and conversion in the same year as opposed to doing two distributions in the same calendar year and applying the first one to the prior tax year. I had to look up on Google other people's explanations and screen shots for how to do the Backdoor Roth Conversions.
Date published: 2022-02-27
Rated 5 out of 5 by from Super Helpful I had a lot of questions and was unsure of what i was doing. Turbo Tax was so helpful in answering my questions and helping me feel comfortable about filing my taxes.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 10938