TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from So Easy - So Simple all I have to do is get my documents together and enter the info. TurboTax guides me and makes suggestions on things I might be able to use to file taxes and get best money back.
Date published: 2021-02-21
Rated 5 out of 5 by from Amazing Online Tax Preparation I love Turbo Tax. It is easy to use and you can file free if you don't itemize or you can pay a small fee for your state tax preparation. If you are like me, I choose to get live help and MAX protection. Even with these additions it cost less than $200 to do my taxes. I now have all the protection I need, and if I have additional tax questions I'm covered for the year for the one fee. I would recommend Turbo Tax to anyone, it's great.
Date published: 2021-02-21
Rated 5 out of 5 by from Tax Expert I do not want to deal with calculating depreciation. The issue I had this year was very complicated because I had a property that I acquired in 2015 but did not rent . Judith was went above and beyond explaining the best options for the calculations for this property that was rented for the first time in 2020. She stayed on the line with me thru the schedule E until I completed my federal taxes to ensure that all of my questions were answered. I wish that I could have her review my taxes every year.
Date published: 2021-02-21
Rated 5 out of 5 by from First time filler with turbo tax, very efficient Worked with tech support to be able to access my security code
Date published: 2021-02-21
Rated 5 out of 5 by from I love the live agents. The live agents were a great help and I’m thankful for them.
Date published: 2021-02-21
Rated 1 out of 5 by from The worst Normally takes 5 minutes. This year it took over 40 minutes. Made me upgrade to deluxe for $40 and then charged me $40 for my federal return. I have been using turbotax "free" for over a decade and this is the first time i have ever had to pay $80 bucks for your trash service.
Date published: 2021-02-21
Rated 5 out of 5 by from Has good to me for years Have been filing with turbo for at least 3 years I believe. And its been great.
Date published: 2021-02-21
Rated 4 out of 5 by from Generally complete and good, but a few questions I have used TurboTax for years so, in most cases, I just update what I want to work on. It was generally complete (and even checked to see I received the stimulus money). But there are a couple of places where it raised a potential question but didn't answer it, and I had to figure it out on my own.
Date published: 2021-02-21
Rated 5 out of 5 by from It really was fast and easy man. Just about as easygoing an experience as I could've asked for honestly.
Date published: 2021-02-21
Rated 5 out of 5 by from Definitely using again This was the nicest tax experience I've had. I'm a single mom and always end up paying in because of where I live/work. A positive, simple, affordable experience is much appreciated. Thank-you!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10922
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So Easy - So Simple all I have to do is get my documents together and enter the info. TurboTax guides me and makes suggestions on things I might be able to use to file taxes and get best money back.
Date published: 2021-02-21
Rated 5 out of 5 by from Amazing Online Tax Preparation I love Turbo Tax. It is easy to use and you can file free if you don't itemize or you can pay a small fee for your state tax preparation. If you are like me, I choose to get live help and MAX protection. Even with these additions it cost less than $200 to do my taxes. I now have all the protection I need, and if I have additional tax questions I'm covered for the year for the one fee. I would recommend Turbo Tax to anyone, it's great.
Date published: 2021-02-21
Rated 5 out of 5 by from Tax Expert I do not want to deal with calculating depreciation. The issue I had this year was very complicated because I had a property that I acquired in 2015 but did not rent . Judith was went above and beyond explaining the best options for the calculations for this property that was rented for the first time in 2020. She stayed on the line with me thru the schedule E until I completed my federal taxes to ensure that all of my questions were answered. I wish that I could have her review my taxes every year.
Date published: 2021-02-21
Rated 5 out of 5 by from First time filler with turbo tax, very efficient Worked with tech support to be able to access my security code
Date published: 2021-02-21
Rated 5 out of 5 by from I love the live agents. The live agents were a great help and I’m thankful for them.
Date published: 2021-02-21
Rated 1 out of 5 by from The worst Normally takes 5 minutes. This year it took over 40 minutes. Made me upgrade to deluxe for $40 and then charged me $40 for my federal return. I have been using turbotax "free" for over a decade and this is the first time i have ever had to pay $80 bucks for your trash service.
Date published: 2021-02-21
Rated 5 out of 5 by from Has good to me for years Have been filing with turbo for at least 3 years I believe. And its been great.
Date published: 2021-02-21
Rated 4 out of 5 by from Generally complete and good, but a few questions I have used TurboTax for years so, in most cases, I just update what I want to work on. It was generally complete (and even checked to see I received the stimulus money). But there are a couple of places where it raised a potential question but didn't answer it, and I had to figure it out on my own.
Date published: 2021-02-21
Rated 5 out of 5 by from It really was fast and easy man. Just about as easygoing an experience as I could've asked for honestly.
Date published: 2021-02-21
Rated 5 out of 5 by from Definitely using again This was the nicest tax experience I've had. I'm a single mom and always end up paying in because of where I live/work. A positive, simple, affordable experience is much appreciated. Thank-you!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10922