TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Simple and Effective I love having experts nearby and ready to help they always are quick to provide whatever info I need and the questions have little answer sections if I am wondering about anything. Simple and straightforward
Date published: 2023-02-23
Rated 5 out of 5 by from Easy to complete It was straightforward. Easy. I can recommend Turbo Tax.
Date published: 2023-02-23
Rated 5 out of 5 by from Easy and well explained Just Fine, use the advanced stuff if you need it, otherwise it all works fine in the regular levels.
Date published: 2023-02-23
Rated 4 out of 5 by from Good it was good but overpriced. Would use again next year
Date published: 2023-02-23
Rated 5 out of 5 by from Great program and value I have used for last 4 years and I have no complaints
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax Live Expert Anthony was professional and helpful in assisting me with filing our taxes.
Date published: 2023-02-23
Rated 5 out of 5 by from So easy Fast and simple thank you for making it so painless!
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is awesome! User friendly, Love that is ask all the right questions.
Date published: 2023-02-23
Rated 1 out of 5 by from Better than filling out forms by hand, barely TurboTax charges for a service that should be provided by the IRS. In Japan, their internal tax service completes your taxes for you. Instead, we get to watch inane animations and pay for the privilege. The only thing that keeps me coming back is my disdain for filling out forms by hand and basic arithmetic.
Date published: 2023-02-23
Rated 4 out of 5 by from Big Time "Keychain" problem Turbotax wanted access to the keychain and would NOT open the dropdown menus without the access. After a lot of restarts, I filed and printed the return, but its not obvious what allowed printing and saving to a pdf. HOWEVER, the Helpdesk was fast and sent me an email with instructions. The instructions didn't work, BUT the taxes are filed. SO, A+ HARRY C. "I would like to make sure this has been completely resolved for you. Should you need to contact us again about this situation, you may use case number 1514005278 as the Support ID. " And maybe a B for turbotax Thank you, Harry C.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10899
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and Effective I love having experts nearby and ready to help they always are quick to provide whatever info I need and the questions have little answer sections if I am wondering about anything. Simple and straightforward
Date published: 2023-02-23
Rated 5 out of 5 by from Easy to complete It was straightforward. Easy. I can recommend Turbo Tax.
Date published: 2023-02-23
Rated 5 out of 5 by from Easy and well explained Just Fine, use the advanced stuff if you need it, otherwise it all works fine in the regular levels.
Date published: 2023-02-23
Rated 4 out of 5 by from Good it was good but overpriced. Would use again next year
Date published: 2023-02-23
Rated 5 out of 5 by from Great program and value I have used for last 4 years and I have no complaints
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax Live Expert Anthony was professional and helpful in assisting me with filing our taxes.
Date published: 2023-02-23
Rated 5 out of 5 by from So easy Fast and simple thank you for making it so painless!
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is awesome! User friendly, Love that is ask all the right questions.
Date published: 2023-02-23
Rated 1 out of 5 by from Better than filling out forms by hand, barely TurboTax charges for a service that should be provided by the IRS. In Japan, their internal tax service completes your taxes for you. Instead, we get to watch inane animations and pay for the privilege. The only thing that keeps me coming back is my disdain for filling out forms by hand and basic arithmetic.
Date published: 2023-02-23
Rated 4 out of 5 by from Big Time "Keychain" problem Turbotax wanted access to the keychain and would NOT open the dropdown menus without the access. After a lot of restarts, I filed and printed the return, but its not obvious what allowed printing and saving to a pdf. HOWEVER, the Helpdesk was fast and sent me an email with instructions. The instructions didn't work, BUT the taxes are filed. SO, A+ HARRY C. "I would like to make sure this has been completely resolved for you. Should you need to contact us again about this situation, you may use case number 1514005278 as the Support ID. " And maybe a B for turbotax Thank you, Harry C.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10899