TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Exceptional Product With the challenges faced by the COVID-19 Pandemic, Inutit was able to update the 8915E form for COVID-19 relief and make it simple for us lay persons. The timeliness and easy instructions is greatly appreciated
Date published: 2021-02-27
Rated 4 out of 5 by from Good, except It went great until I was trying to finish up and it said there was a problem with the mortgage deduction. I tried to get an answer from the computer which told me to check back later - ain't gonna happen. So the good news is they were prompt in calling me back and told me to sign out of and then back into TurboTax and like a miracle it worked.
Date published: 2021-02-27
Rated 3 out of 5 by from Overall very helpful but some program errors While I like TurboTax very much, I was challenged by some unexpected errors when entering state tax info. I completed federal return, and moved onto state component; The program tried to transfer information from the federal return, and then error happened. It automatically rewrote some portion of the federal, and messed up everything. I needed to go back to the federal, recheck, and edits.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to work I have been using TurboTax for more than 5 years with any trouble. And always that I used their live experience is being a excellent service and answer every single of my questions.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax great as always but better this year with Great as always, but the live helpers I had to use 3 times saved the day. The system kept trying to get me to pay next years taxes with this years rebate. No. Other than that great as always.
Date published: 2021-02-27
Rated 5 out of 5 by from Paul, Bachelor's Degree for 7 years was great! Had a very complicated tax situation - filing jointly for Federal, filing separately in one out of two states. Paul was invaluable and very patient in helping figure out how to file in this unique circumstance.
Date published: 2021-02-27
Rated 4 out of 5 by from Dependable Turbo Tax Turbo Tax has been a reliable way to get my taxes done for many years. I do wish the farm income and expense sheets were easier to work with as it seems you have to input the information for your taxes in several and not so intuitive locations.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is great great and easy terrific great fun excellent great fun
Date published: 2021-02-27
Rated 5 out of 5 by from Good This Year As Usual Everything works great. A must for first time tax filers, although I have used Turbo Tax for years.
Date published: 2021-02-27
Rated 5 out of 5 by from great product,fast easy Easy to use. Happy it's free. been out of work for 9 months. need every dollar I can save Thanks.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10853
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Exceptional Product With the challenges faced by the COVID-19 Pandemic, Inutit was able to update the 8915E form for COVID-19 relief and make it simple for us lay persons. The timeliness and easy instructions is greatly appreciated
Date published: 2021-02-27
Rated 4 out of 5 by from Good, except It went great until I was trying to finish up and it said there was a problem with the mortgage deduction. I tried to get an answer from the computer which told me to check back later - ain't gonna happen. So the good news is they were prompt in calling me back and told me to sign out of and then back into TurboTax and like a miracle it worked.
Date published: 2021-02-27
Rated 3 out of 5 by from Overall very helpful but some program errors While I like TurboTax very much, I was challenged by some unexpected errors when entering state tax info. I completed federal return, and moved onto state component; The program tried to transfer information from the federal return, and then error happened. It automatically rewrote some portion of the federal, and messed up everything. I needed to go back to the federal, recheck, and edits.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to work I have been using TurboTax for more than 5 years with any trouble. And always that I used their live experience is being a excellent service and answer every single of my questions.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax great as always but better this year with Great as always, but the live helpers I had to use 3 times saved the day. The system kept trying to get me to pay next years taxes with this years rebate. No. Other than that great as always.
Date published: 2021-02-27
Rated 5 out of 5 by from Paul, Bachelor's Degree for 7 years was great! Had a very complicated tax situation - filing jointly for Federal, filing separately in one out of two states. Paul was invaluable and very patient in helping figure out how to file in this unique circumstance.
Date published: 2021-02-27
Rated 4 out of 5 by from Dependable Turbo Tax Turbo Tax has been a reliable way to get my taxes done for many years. I do wish the farm income and expense sheets were easier to work with as it seems you have to input the information for your taxes in several and not so intuitive locations.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is great great and easy terrific great fun excellent great fun
Date published: 2021-02-27
Rated 5 out of 5 by from Good This Year As Usual Everything works great. A must for first time tax filers, although I have used Turbo Tax for years.
Date published: 2021-02-27
Rated 5 out of 5 by from great product,fast easy Easy to use. Happy it's free. been out of work for 9 months. need every dollar I can save Thanks.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10853