TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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TurboTax Online
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Rated 5 out of 5 by
lesphil58 from
Love Turbo Tax
I have used Turbo Tax for many, many years. The process is simple and I can either have them lead me through the sections or I can choose which sections I wish to complete.
Date published: 2022-04-04
Rated 5 out of 5 by
70BillLS from
Turbo Tax easy to use
Turbo Tax easy to use & makes importing infromation easy
Date published: 2022-04-04
Rated 4 out of 5 by
Jake1234567890G from
Turbo Tax did what it said it would do
Solid. Decent price. It was user friendly, there were some aspects that weren’t automated, but there weren’t many.
Date published: 2022-04-04
Rated 5 out of 5 by
AstroGal22 from
Love Turbo Tax
Great product...love how it leads you through the process.
Date published: 2022-04-04
Rated 5 out of 5 by
sathy547 from
Turbo tax is awesome
Easy to use and turbotax help you on every step to answer right and done everything quickly
Date published: 2022-04-04
Rated 1 out of 5 by
COOnurse from
The Live Accountant Assigned to Me Sucked
I purchased TurboTax Live for my tax accountant to complete my business taxes which she claimed she could do. After a week of waiting (and 6 days from the submission deadline) she then said she couldn't. I asked her to switch my account then to Turbo Tax DIY, and she said that wouldn't be necessary, as long as I didn't use the "live help" they would automatically downgrade my account when it was time to pay. After spending 15 hours on it and making an effort to NOT message the live accountant help, I get to the submission page which required that I pay the FULL Live fee! If I want to downgrade, I would be required to delete my ENTIRE RETURN and start over on a new plan. This girl screwed me on so many parts of the tax submission process that I will never use Turbo Tax again. Total garbage.
Date published: 2022-04-04
Rated 5 out of 5 by
crawdogg from
great product
quick and easy, easy to input information, fast updates
Date published: 2022-04-04
Rated 5 out of 5 by
MarineChris227 from
Turbo Tax was too easy
My tax expert was excellent to work with. Everything was quick and my expert was very prompt
Date published: 2022-04-04
Rated 5 out of 5 by
Dkcycoffee from
GREAT
EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW
Date published: 2022-04-04
Rated 3 out of 5 by
No Name Here from
IT worked OK but not as good as it once was
There seemed to be a few bugs in the system. It did not fill out everything properly and made me go back and manually enter information. There was a checkmark in one section that should not have had it marked. Saved the file right before filing and closed it out, when I reopened it was back to earlier in the process and I had to rework half of the process again. Other than that it was OK. I will likely be looking at different software next year.
All TurboTax® Offerings Reviews - Page 10837
Date published: 2022-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
lesphil58 from
Love Turbo Tax
I have used Turbo Tax for many, many years. The process is simple and I can either have them lead me through the sections or I can choose which sections I wish to complete.
Date published: 2022-04-04
Rated 5 out of 5 by
70BillLS from
Turbo Tax easy to use
Turbo Tax easy to use & makes importing infromation easy
Date published: 2022-04-04
Rated 4 out of 5 by
Jake1234567890G from
Turbo Tax did what it said it would do
Solid. Decent price. It was user friendly, there were some aspects that weren’t automated, but there weren’t many.
Date published: 2022-04-04
Rated 5 out of 5 by
AstroGal22 from
Love Turbo Tax
Great product...love how it leads you through the process.
Date published: 2022-04-04
Rated 5 out of 5 by
sathy547 from
Turbo tax is awesome
Easy to use and turbotax help you on every step to answer right and done everything quickly
Date published: 2022-04-04
Rated 1 out of 5 by
COOnurse from
The Live Accountant Assigned to Me Sucked
I purchased TurboTax Live for my tax accountant to complete my business taxes which she claimed she could do. After a week of waiting (and 6 days from the submission deadline) she then said she couldn't. I asked her to switch my account then to Turbo Tax DIY, and she said that wouldn't be necessary, as long as I didn't use the "live help" they would automatically downgrade my account when it was time to pay. After spending 15 hours on it and making an effort to NOT message the live accountant help, I get to the submission page which required that I pay the FULL Live fee! If I want to downgrade, I would be required to delete my ENTIRE RETURN and start over on a new plan. This girl screwed me on so many parts of the tax submission process that I will never use Turbo Tax again. Total garbage.
Date published: 2022-04-04
Rated 5 out of 5 by
crawdogg from
great product
quick and easy, easy to input information, fast updates
Date published: 2022-04-04
Rated 5 out of 5 by
MarineChris227 from
Turbo Tax was too easy
My tax expert was excellent to work with. Everything was quick and my expert was very prompt
Date published: 2022-04-04
Rated 5 out of 5 by
Dkcycoffee from
GREAT
EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW EASY TO FOLLOW
Date published: 2022-04-04
Rated 3 out of 5 by
No Name Here from
IT worked OK but not as good as it once was
There seemed to be a few bugs in the system. It did not fill out everything properly and made me go back and manually enter information. There was a checkmark in one section that should not have had it marked. Saved the file right before filing and closed it out, when I reopened it was back to earlier in the process and I had to rework half of the process again. Other than that it was OK. I will likely be looking at different software next year.
All TurboTax® Offerings Reviews - Page 10837
Date published: 2022-04-04