TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great software Very easy to navigate and gives me confidence that the return is complete
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax Live Chat is very helpful! Had an issue with the direct deposit option on my state form. Donna came on via live chat and walked me through it. she was amazing! Thank you, Donna!
Date published: 2022-02-25
Rated 5 out of 5 by from Great to use fast and easy. directions very helpful. was able to finish in 30 minutes. very self explanatory.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use This was my first time using TurboTax and it was easy to use.
Date published: 2022-02-25
Rated 5 out of 5 by from An interesting experience Having previously used an independent tax preparer, Turbo Tax had me working hard to obtain information I had not considered necessary.
Date published: 2022-02-25
Rated 4 out of 5 by from Great job Using turbo tax was easy and excellent, fast and easy
Date published: 2022-02-25
Rated 5 out of 5 by from Been using TurbpTax for years, love it! I've been using TurboTax for years and I'm never looking back. I highly recommend. Easy to navigate and the interface is user friendly.
Date published: 2022-02-25
Rated 3 out of 5 by from Not sure I got the best deal Seems expensive for doing it myself. I started it on my phone and I am not so sure I wanted to select the "live" option. I didn't use that feature at all and there didn't seem to be any way to go back and select a different service. I will only ever do it on a an actual computer from now on (I finished on my PC but still couldn't find a way to go back and select a different service). I have used Turbotax my entire working life but I think for next year I am going to look elsewhere as it seems like I am paying more and more to do my own taxes and even my girlfriend who gets hers done by someone else pays way less.
Date published: 2022-02-25
Rated 5 out of 5 by from Super Easy and Anxiety Reducing Taxes suck and I hate doing them. I have a fear that I will mess up royally and end up owing tons to the government. With this atleast I know that I am not transposing numbers or filling in the wrong line or making a calculation error. Thank you for being so easy and fast. Definitely makes taxes a little less daunting in my book.
Date published: 2022-02-25
Rated 5 out of 5 by from Love Turbo Tax! I've used Turbo Tax for years. It's never failed us!
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 10832
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great software Very easy to navigate and gives me confidence that the return is complete
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax Live Chat is very helpful! Had an issue with the direct deposit option on my state form. Donna came on via live chat and walked me through it. she was amazing! Thank you, Donna!
Date published: 2022-02-25
Rated 5 out of 5 by from Great to use fast and easy. directions very helpful. was able to finish in 30 minutes. very self explanatory.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use This was my first time using TurboTax and it was easy to use.
Date published: 2022-02-25
Rated 5 out of 5 by from An interesting experience Having previously used an independent tax preparer, Turbo Tax had me working hard to obtain information I had not considered necessary.
Date published: 2022-02-25
Rated 4 out of 5 by from Great job Using turbo tax was easy and excellent, fast and easy
Date published: 2022-02-25
Rated 5 out of 5 by from Been using TurbpTax for years, love it! I've been using TurboTax for years and I'm never looking back. I highly recommend. Easy to navigate and the interface is user friendly.
Date published: 2022-02-25
Rated 3 out of 5 by from Not sure I got the best deal Seems expensive for doing it myself. I started it on my phone and I am not so sure I wanted to select the "live" option. I didn't use that feature at all and there didn't seem to be any way to go back and select a different service. I will only ever do it on a an actual computer from now on (I finished on my PC but still couldn't find a way to go back and select a different service). I have used Turbotax my entire working life but I think for next year I am going to look elsewhere as it seems like I am paying more and more to do my own taxes and even my girlfriend who gets hers done by someone else pays way less.
Date published: 2022-02-25
Rated 5 out of 5 by from Super Easy and Anxiety Reducing Taxes suck and I hate doing them. I have a fear that I will mess up royally and end up owing tons to the government. With this atleast I know that I am not transposing numbers or filling in the wrong line or making a calculation error. Thank you for being so easy and fast. Definitely makes taxes a little less daunting in my book.
Date published: 2022-02-25
Rated 5 out of 5 by from Love Turbo Tax! I've used Turbo Tax for years. It's never failed us!
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 10832