TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
John TX from
Great software
Very easy to navigate and gives me confidence that the return is complete
Date published: 2022-02-25
Rated 5 out of 5 by
Bad at Math from
Turbo Tax Live Chat is very helpful!
Had an issue with the direct deposit option on my state form. Donna came on via live chat and walked me through it. she was amazing! Thank you, Donna!
Date published: 2022-02-25
Rated 5 out of 5 by
Quba01 from
Great to use
fast and easy. directions very helpful. was able to finish in 30 minutes. very self explanatory.
Date published: 2022-02-25
Rated 5 out of 5 by
Tyler07 from
Easy to use
This was my first time using TurboTax and it was easy to use.
Date published: 2022-02-25
Rated 5 out of 5 by
Gyro505 from
An interesting experience
Having previously used an independent tax preparer, Turbo Tax had me working hard to obtain information I had not considered necessary.
Date published: 2022-02-25
Rated 4 out of 5 by
Kcurley77 from
Great job
Using turbo tax was easy and excellent, fast and easy
Date published: 2022-02-25
Rated 5 out of 5 by
Egood6 from
Been using TurbpTax for years, love it!
I've been using TurboTax for years and I'm never looking back. I highly recommend. Easy to navigate and the interface is user friendly.
Date published: 2022-02-25
Rated 3 out of 5 by
Barrett90 from
Not sure I got the best deal
Seems expensive for doing it myself. I started it on my phone and I am not so sure I wanted to select the "live" option. I didn't use that feature at all and there didn't seem to be any way to go back and select a different service. I will only ever do it on a an actual computer from now on (I finished on my PC but still couldn't find a way to go back and select a different service). I have used Turbotax my entire working life but I think for next year I am going to look elsewhere as it seems like I am paying more and more to do my own taxes and even my girlfriend who gets hers done by someone else pays way less.
Date published: 2022-02-25
Rated 5 out of 5 by
Megs_oneninetyninetyone from
Super Easy and Anxiety Reducing
Taxes suck and I hate doing them. I have a fear that I will mess up royally and end up owing tons to the government. With this atleast I know that I am not transposing numbers or filling in the wrong line or making a calculation error. Thank you for being so easy and fast. Definitely makes taxes a little less daunting in my book.
Date published: 2022-02-25
Rated 5 out of 5 by
King2008 from
Love Turbo Tax!
I've used Turbo Tax for years. It's never failed us!
All TurboTax® Offerings Reviews - Page 10832
Date published: 2022-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
John TX from
Great software
Very easy to navigate and gives me confidence that the return is complete
Date published: 2022-02-25
Rated 5 out of 5 by
Bad at Math from
Turbo Tax Live Chat is very helpful!
Had an issue with the direct deposit option on my state form. Donna came on via live chat and walked me through it. she was amazing! Thank you, Donna!
Date published: 2022-02-25
Rated 5 out of 5 by
Quba01 from
Great to use
fast and easy. directions very helpful. was able to finish in 30 minutes. very self explanatory.
Date published: 2022-02-25
Rated 5 out of 5 by
Tyler07 from
Easy to use
This was my first time using TurboTax and it was easy to use.
Date published: 2022-02-25
Rated 5 out of 5 by
Gyro505 from
An interesting experience
Having previously used an independent tax preparer, Turbo Tax had me working hard to obtain information I had not considered necessary.
Date published: 2022-02-25
Rated 4 out of 5 by
Kcurley77 from
Great job
Using turbo tax was easy and excellent, fast and easy
Date published: 2022-02-25
Rated 5 out of 5 by
Egood6 from
Been using TurbpTax for years, love it!
I've been using TurboTax for years and I'm never looking back. I highly recommend. Easy to navigate and the interface is user friendly.
Date published: 2022-02-25
Rated 3 out of 5 by
Barrett90 from
Not sure I got the best deal
Seems expensive for doing it myself. I started it on my phone and I am not so sure I wanted to select the "live" option. I didn't use that feature at all and there didn't seem to be any way to go back and select a different service. I will only ever do it on a an actual computer from now on (I finished on my PC but still couldn't find a way to go back and select a different service). I have used Turbotax my entire working life but I think for next year I am going to look elsewhere as it seems like I am paying more and more to do my own taxes and even my girlfriend who gets hers done by someone else pays way less.
Date published: 2022-02-25
Rated 5 out of 5 by
Megs_oneninetyninetyone from
Super Easy and Anxiety Reducing
Taxes suck and I hate doing them. I have a fear that I will mess up royally and end up owing tons to the government. With this atleast I know that I am not transposing numbers or filling in the wrong line or making a calculation error. Thank you for being so easy and fast. Definitely makes taxes a little less daunting in my book.
Date published: 2022-02-25
Rated 5 out of 5 by
King2008 from
Love Turbo Tax!
I've used Turbo Tax for years. It's never failed us!
All TurboTax® Offerings Reviews - Page 10832
Date published: 2022-02-25