TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turno is the way to go Its cool program. Pretty easy to do your taxes with their program.
Date published: 2021-02-27
Rated 2 out of 5 by from They Charge Us before things are fixed I was really upset this time with Turbo Tax. 2 things really upset me. 1. There was a known issue with the 1099NEC and they took payment when the issue was not resolved. 2nd. Then, they refused to refund the money. The support link I was sent by the help desk, said, "You do not have access." We had to research a fix on our own. The chatbot was almost completely inneffective. They always sneak in extra cost as well. The cost of the state and federal should be clear from the beginning! I am tired of not knowing how much it will cost until the end. It is wrong. .
Date published: 2021-02-27
Rated 4 out of 5 by from awesome none i did not use a tax expert. The program is petty good..
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Fast and easy. Completed my taxes and was able to file within 30 minutes.
Date published: 2021-02-27
Rated 5 out of 5 by from Outstanding Service Excellent software experience for a first time user. Thanks! Greatly appreciated.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Amazing had an amazing experience with turbo tax. Very fast and easy
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent I appreciate Turbotax making it easy for me! I will continue to use this. My mom will use this service also!
Date published: 2021-02-27
Rated 1 out of 5 by from Hidden Fees I was told I needed to upgrade services for $40 because I have a school credit to claim. Instead of $40 I paid $120, for what? Say it's $120 upfront, don't wait until I'm ready to file to hit me with hidden fees, I could've went paid H&R Block to do it for me if I wanted to file on my own and still pay $120.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Very easy and fast. Excellent customer service Recommended to everyone filing taxes
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great! Easy to use nd convenient. This is the best thing ever.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10832
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turno is the way to go Its cool program. Pretty easy to do your taxes with their program.
Date published: 2021-02-27
Rated 2 out of 5 by from They Charge Us before things are fixed I was really upset this time with Turbo Tax. 2 things really upset me. 1. There was a known issue with the 1099NEC and they took payment when the issue was not resolved. 2nd. Then, they refused to refund the money. The support link I was sent by the help desk, said, "You do not have access." We had to research a fix on our own. The chatbot was almost completely inneffective. They always sneak in extra cost as well. The cost of the state and federal should be clear from the beginning! I am tired of not knowing how much it will cost until the end. It is wrong. .
Date published: 2021-02-27
Rated 4 out of 5 by from awesome none i did not use a tax expert. The program is petty good..
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Fast and easy. Completed my taxes and was able to file within 30 minutes.
Date published: 2021-02-27
Rated 5 out of 5 by from Outstanding Service Excellent software experience for a first time user. Thanks! Greatly appreciated.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Amazing had an amazing experience with turbo tax. Very fast and easy
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent I appreciate Turbotax making it easy for me! I will continue to use this. My mom will use this service also!
Date published: 2021-02-27
Rated 1 out of 5 by from Hidden Fees I was told I needed to upgrade services for $40 because I have a school credit to claim. Instead of $40 I paid $120, for what? Say it's $120 upfront, don't wait until I'm ready to file to hit me with hidden fees, I could've went paid H&R Block to do it for me if I wanted to file on my own and still pay $120.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Very easy and fast. Excellent customer service Recommended to everyone filing taxes
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great! Easy to use nd convenient. This is the best thing ever.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10832