TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy to use! Easy to use and very affordable! I like being a return customer as my information auto fills in many areas.
Date published: 2022-02-18
Rated 4 out of 5 by from Would give excellent except for a few "bugs" As far as getting your taxes done turbotax is a must have. Importing W-2s, finding all the tax situations, everything the average Joe would know nothing about. The problem is 2 or 3 times through the process some bad data gets into the forms and gums up the works / keeps from e-filing, etc. It finds its own errors and you have to have the confidence to know that it is an error and "read the directions" to figure out what data to enter correctly. I had to upgrade to the live agent one year and was charged the Max price to basically report a bug in the program. If the tool is to be a "do it all for you" then it needs to eliminate these data entry bugs.
Date published: 2022-02-18
Rated 4 out of 5 by from Got the job done The software is aware of all the requirements and breaks. It would be very time consuming for an individual to remember all that. Again, I had an issue like I always do with my estimated tax payment and the desire for the software to assess a penalty for underpayment. I take my RMD at the end of the year, and I pay the appropriate estimate tax at that time. The software should allow you to indicate the income by quarter that you are paying the tax for. If I took some of my RMD all year long, I would have to make multiple estimated tax payments. But I do not. This is a recurring problem for me. Please make this easier for me and countless others.
Date published: 2022-02-18
Rated 5 out of 5 by from Love Turbo Tax Makes filing taxes way easier than doing it on my own.
Date published: 2022-02-18
Rated 5 out of 5 by from So easy to go through, even with complicated incom I wouldn't want to file taxes any other way. This makes it so easy I want to cry from happiness
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax was easy sat down and completed all forms in about 2 hours. had to wait a few days for NC state forms but all is well now.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax has tought me everything I know! TurboTax has helped me learn how to file on my own
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome!!! First time filling taxes and TurboTax made it so so so easy for me!
Date published: 2022-02-18
Rated 5 out of 5 by from Amazing service ❤️ I was having some issues and they were on it to help me and had the issue resolved so quickly!
Date published: 2022-02-18
Rated 4 out of 5 by from great i dont know why its making me type 50 letters here
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10806
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use! Easy to use and very affordable! I like being a return customer as my information auto fills in many areas.
Date published: 2022-02-18
Rated 4 out of 5 by from Would give excellent except for a few "bugs" As far as getting your taxes done turbotax is a must have. Importing W-2s, finding all the tax situations, everything the average Joe would know nothing about. The problem is 2 or 3 times through the process some bad data gets into the forms and gums up the works / keeps from e-filing, etc. It finds its own errors and you have to have the confidence to know that it is an error and "read the directions" to figure out what data to enter correctly. I had to upgrade to the live agent one year and was charged the Max price to basically report a bug in the program. If the tool is to be a "do it all for you" then it needs to eliminate these data entry bugs.
Date published: 2022-02-18
Rated 4 out of 5 by from Got the job done The software is aware of all the requirements and breaks. It would be very time consuming for an individual to remember all that. Again, I had an issue like I always do with my estimated tax payment and the desire for the software to assess a penalty for underpayment. I take my RMD at the end of the year, and I pay the appropriate estimate tax at that time. The software should allow you to indicate the income by quarter that you are paying the tax for. If I took some of my RMD all year long, I would have to make multiple estimated tax payments. But I do not. This is a recurring problem for me. Please make this easier for me and countless others.
Date published: 2022-02-18
Rated 5 out of 5 by from Love Turbo Tax Makes filing taxes way easier than doing it on my own.
Date published: 2022-02-18
Rated 5 out of 5 by from So easy to go through, even with complicated incom I wouldn't want to file taxes any other way. This makes it so easy I want to cry from happiness
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax was easy sat down and completed all forms in about 2 hours. had to wait a few days for NC state forms but all is well now.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax has tought me everything I know! TurboTax has helped me learn how to file on my own
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome!!! First time filling taxes and TurboTax made it so so so easy for me!
Date published: 2022-02-18
Rated 5 out of 5 by from Amazing service ❤️ I was having some issues and they were on it to help me and had the issue resolved so quickly!
Date published: 2022-02-18
Rated 4 out of 5 by from great i dont know why its making me type 50 letters here
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10806