TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from Why do we have to do this? Definitely less helpful than it could have been, and than it has been in past years when my taxes were more straightforward. I changed jobs and moved between states this year, and this seemed to make things unnecessarily complicated. Also, it didn't seem to deal very well with a Consolidated 1099 (instructions to pull information from boxes that were not on the form).
Date published: 2022-02-19
Rated 2 out of 5 by from For the first time major issues I've been using TurboTax for over 10 years, never an issue. This year after finishing my taxes, when it went thru it's scan process to check for errors, it actually found something. It was an error about advance child tax credits... Funny thing is, I am single without dependents, no children. This was a major red flag... Called tech support, turns out this is a bug with the deluxe version, he has multiple calls on this... Bottom line, by 2-18, they should have all major "bugs" out of the software. I'm thinking I'll try something else next year....
Date published: 2022-02-19
Rated 5 out of 5 by from Great! Very easy to use. I never have any trouble with Turbo Tax. It is fast and simple to use.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax is super excellent The process of preparing my taxes is easy to follow instructions step by step and explanation to questions related to a tax if applicable to my situation
Date published: 2022-02-19
Rated 5 out of 5 by from All the help I could ever want! This was my first full year as a retiree and small business owner so I needed all the help I could get and Turbo Tax delivered! I took advantage of their expert tax help several times during prep and then one final Turbo Tax Live review before e-filing. Super great people who gave me the help and assurance I needed to get the job done. Thanks Turbo Tax!
Date published: 2022-02-19
Rated 5 out of 5 by from Quick! No issues The site is user-friendly and easy to navigate! I have used TurboTax twice now and I will continue to use it yearly.
Date published: 2022-02-19
Rated 5 out of 5 by from I love Turbotax I have been using TurboTax for years. I love doing taxes, and love that I can do my own. I also love when I have questions, they walk me step by step through everything!
Date published: 2022-02-19
Rated 5 out of 5 by from Very Easy I did owe on my taxes this year but Turbotax worked hard to find me good deductions! 10/10 Will be using again next year.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax was excellent Everything was great. They guided me through the steps.
Date published: 2022-02-19
Rated 5 out of 5 by from Quick and Easy! I have used Turbo Tax for about 5 years and it is the absolute best. Quick and easy process. Very helpful with tax breaks I didn't know I could receive! Will be back next year!
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10784
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Why do we have to do this? Definitely less helpful than it could have been, and than it has been in past years when my taxes were more straightforward. I changed jobs and moved between states this year, and this seemed to make things unnecessarily complicated. Also, it didn't seem to deal very well with a Consolidated 1099 (instructions to pull information from boxes that were not on the form).
Date published: 2022-02-19
Rated 2 out of 5 by from For the first time major issues I've been using TurboTax for over 10 years, never an issue. This year after finishing my taxes, when it went thru it's scan process to check for errors, it actually found something. It was an error about advance child tax credits... Funny thing is, I am single without dependents, no children. This was a major red flag... Called tech support, turns out this is a bug with the deluxe version, he has multiple calls on this... Bottom line, by 2-18, they should have all major "bugs" out of the software. I'm thinking I'll try something else next year....
Date published: 2022-02-19
Rated 5 out of 5 by from Great! Very easy to use. I never have any trouble with Turbo Tax. It is fast and simple to use.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax is super excellent The process of preparing my taxes is easy to follow instructions step by step and explanation to questions related to a tax if applicable to my situation
Date published: 2022-02-19
Rated 5 out of 5 by from All the help I could ever want! This was my first full year as a retiree and small business owner so I needed all the help I could get and Turbo Tax delivered! I took advantage of their expert tax help several times during prep and then one final Turbo Tax Live review before e-filing. Super great people who gave me the help and assurance I needed to get the job done. Thanks Turbo Tax!
Date published: 2022-02-19
Rated 5 out of 5 by from Quick! No issues The site is user-friendly and easy to navigate! I have used TurboTax twice now and I will continue to use it yearly.
Date published: 2022-02-19
Rated 5 out of 5 by from I love Turbotax I have been using TurboTax for years. I love doing taxes, and love that I can do my own. I also love when I have questions, they walk me step by step through everything!
Date published: 2022-02-19
Rated 5 out of 5 by from Very Easy I did owe on my taxes this year but Turbotax worked hard to find me good deductions! 10/10 Will be using again next year.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax was excellent Everything was great. They guided me through the steps.
Date published: 2022-02-19
Rated 5 out of 5 by from Quick and Easy! I have used Turbo Tax for about 5 years and it is the absolute best. Quick and easy process. Very helpful with tax breaks I didn't know I could receive! Will be back next year!
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10784