TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Terriegg6 from
Super easy to understand
Super easy to understand. Great timeline and well organized
Date published: 2023-02-06
Rated 5 out of 5 by
Tejez from
Always easy to use!
I've been using Turbo Tax for several years now to file our taxes. Even as a self employed person, I still find it very quick and easy to use.
Date published: 2023-02-06
Rated 4 out of 5 by
LaJeune23 from
Turbo Tax gets the job done
I dont like that I was once a self employed person but it will not allow me to remove that from my information it always makes me pay when I am not self employed
Date published: 2023-02-06
Rated 5 out of 5 by
Ariadne13 from
Hey
So easy and fast! Will use again next year. Recommend for busy families
Date published: 2023-02-06
Rated 5 out of 5 by
Suave69 from
Amazing
Awesome!!! I LOVE TURBOTAX!!! I RECOMMEND IT TO anyone!!!
Date published: 2023-02-06
Rated 5 out of 5 by
bigmama panda from
Very Informative
Mr. Terry was patient as well as positive while interacting q
Date published: 2023-02-06
Rated 5 out of 5 by
Happy for Joe from
Great and Easy to Use
The program seems to get easier and easier every year. I have been a user for over 10 years. I would recommend to anyone looking to complete their taxes with ease.
Date published: 2023-02-06
Rated 5 out of 5 by
JenJoy2 from
Reliable and Loyal Customer
So far I appreciate the insight that turbo tax has helped me in my personal taxes and businesses. Nothing but top notch service.
Date published: 2023-02-06
Rated 3 out of 5 by
Trisax from
Turbo Tax Live
I used you all last year and had absolutely no problem. This year my first day trying to get a tax expert assigned to me and then getting disconnected and then getting connected with someone who said that my information didn’t transfer from the first contact. Then they told me I would need to go back through the system to get another expert assigned and I spent 2 to 3 hours trying to get through to someone the helpdesk was closed. Finally I finally got an expert assigned. She was very helpful and very good at her job. I was just disappointed that my very simple return that cost me $198 was such a hassle for the first part of it trying to get myself assigned with someone to do them.
Date published: 2023-02-06
Rated 5 out of 5 by
Bee m from
HIGHLY RECOMMEND UPGRADING TO LIVE ASSISTANCE
I honestly cannot fault turbo tax, I’ve used them every year for the past 3 years and each time it’s been smooth, this year I did run into some trouble when filing and was getting super stressed about my return being rejected I tried researching it myself and then just decided to upgrade and get an expert to help me. Was it worth it, YES I got assistance almost immediately and was guided through how to fix it and honestly without that assistance I would have never even though or known where to go or what to do to get it done! Super happy with turbo tax as always! See you next year!
All TurboTax® Offerings Reviews - Page 10776
Date published: 2023-02-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Terriegg6 from
Super easy to understand
Super easy to understand. Great timeline and well organized
Date published: 2023-02-06
Rated 5 out of 5 by
Tejez from
Always easy to use!
I've been using Turbo Tax for several years now to file our taxes. Even as a self employed person, I still find it very quick and easy to use.
Date published: 2023-02-06
Rated 4 out of 5 by
LaJeune23 from
Turbo Tax gets the job done
I dont like that I was once a self employed person but it will not allow me to remove that from my information it always makes me pay when I am not self employed
Date published: 2023-02-06
Rated 5 out of 5 by
Ariadne13 from
Hey
So easy and fast! Will use again next year. Recommend for busy families
Date published: 2023-02-06
Rated 5 out of 5 by
Suave69 from
Amazing
Awesome!!! I LOVE TURBOTAX!!! I RECOMMEND IT TO anyone!!!
Date published: 2023-02-06
Rated 5 out of 5 by
bigmama panda from
Very Informative
Mr. Terry was patient as well as positive while interacting q
Date published: 2023-02-06
Rated 5 out of 5 by
Happy for Joe from
Great and Easy to Use
The program seems to get easier and easier every year. I have been a user for over 10 years. I would recommend to anyone looking to complete their taxes with ease.
Date published: 2023-02-06
Rated 5 out of 5 by
JenJoy2 from
Reliable and Loyal Customer
So far I appreciate the insight that turbo tax has helped me in my personal taxes and businesses. Nothing but top notch service.
Date published: 2023-02-06
Rated 3 out of 5 by
Trisax from
Turbo Tax Live
I used you all last year and had absolutely no problem. This year my first day trying to get a tax expert assigned to me and then getting disconnected and then getting connected with someone who said that my information didn’t transfer from the first contact. Then they told me I would need to go back through the system to get another expert assigned and I spent 2 to 3 hours trying to get through to someone the helpdesk was closed. Finally I finally got an expert assigned. She was very helpful and very good at her job. I was just disappointed that my very simple return that cost me $198 was such a hassle for the first part of it trying to get myself assigned with someone to do them.
Date published: 2023-02-06
Rated 5 out of 5 by
Bee m from
HIGHLY RECOMMEND UPGRADING TO LIVE ASSISTANCE
I honestly cannot fault turbo tax, I’ve used them every year for the past 3 years and each time it’s been smooth, this year I did run into some trouble when filing and was getting super stressed about my return being rejected I tried researching it myself and then just decided to upgrade and get an expert to help me. Was it worth it, YES I got assistance almost immediately and was guided through how to fix it and honestly without that assistance I would have never even though or known where to go or what to do to get it done! Super happy with turbo tax as always! See you next year!
All TurboTax® Offerings Reviews - Page 10776
Date published: 2023-02-06