TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Super easy to understand Super easy to understand. Great timeline and well organized
Date published: 2023-02-06
Rated 5 out of 5 by from Always easy to use! I've been using Turbo Tax for several years now to file our taxes. Even as a self employed person, I still find it very quick and easy to use.
Date published: 2023-02-06
Rated 4 out of 5 by from Turbo Tax gets the job done I dont like that I was once a self employed person but it will not allow me to remove that from my information it always makes me pay when I am not self employed
Date published: 2023-02-06
Rated 5 out of 5 by from Hey So easy and fast! Will use again next year. Recommend for busy families
Date published: 2023-02-06
Rated 5 out of 5 by from Amazing Awesome!!! I LOVE TURBOTAX!!! I RECOMMEND IT TO anyone!!!
Date published: 2023-02-06
Rated 5 out of 5 by from Very Informative Mr. Terry was patient as well as positive while interacting q
Date published: 2023-02-06
Rated 5 out of 5 by from Great and Easy to Use The program seems to get easier and easier every year. I have been a user for over 10 years. I would recommend to anyone looking to complete their taxes with ease.
Date published: 2023-02-06
Rated 5 out of 5 by from Reliable and Loyal Customer So far I appreciate the insight that turbo tax has helped me in my personal taxes and businesses. Nothing but top notch service.
Date published: 2023-02-06
Rated 3 out of 5 by from Turbo Tax Live I used you all last year and had absolutely no problem. This year my first day trying to get a tax expert assigned to me and then getting disconnected and then getting connected with someone who said that my information didn’t transfer from the first contact. Then they told me I would need to go back through the system to get another expert assigned and I spent 2 to 3 hours trying to get through to someone the helpdesk was closed. Finally I finally got an expert assigned. She was very helpful and very good at her job. I was just disappointed that my very simple return that cost me $198 was such a hassle for the first part of it trying to get myself assigned with someone to do them.
Date published: 2023-02-06
Rated 5 out of 5 by from HIGHLY RECOMMEND UPGRADING TO LIVE ASSISTANCE I honestly cannot fault turbo tax, I’ve used them every year for the past 3 years and each time it’s been smooth, this year I did run into some trouble when filing and was getting super stressed about my return being rejected I tried researching it myself and then just decided to upgrade and get an expert to help me. Was it worth it, YES I got assistance almost immediately and was guided through how to fix it and honestly without that assistance I would have never even though or known where to go or what to do to get it done! Super happy with turbo tax as always! See you next year!
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 10776
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy to understand Super easy to understand. Great timeline and well organized
Date published: 2023-02-06
Rated 5 out of 5 by from Always easy to use! I've been using Turbo Tax for several years now to file our taxes. Even as a self employed person, I still find it very quick and easy to use.
Date published: 2023-02-06
Rated 4 out of 5 by from Turbo Tax gets the job done I dont like that I was once a self employed person but it will not allow me to remove that from my information it always makes me pay when I am not self employed
Date published: 2023-02-06
Rated 5 out of 5 by from Hey So easy and fast! Will use again next year. Recommend for busy families
Date published: 2023-02-06
Rated 5 out of 5 by from Amazing Awesome!!! I LOVE TURBOTAX!!! I RECOMMEND IT TO anyone!!!
Date published: 2023-02-06
Rated 5 out of 5 by from Very Informative Mr. Terry was patient as well as positive while interacting q
Date published: 2023-02-06
Rated 5 out of 5 by from Great and Easy to Use The program seems to get easier and easier every year. I have been a user for over 10 years. I would recommend to anyone looking to complete their taxes with ease.
Date published: 2023-02-06
Rated 5 out of 5 by from Reliable and Loyal Customer So far I appreciate the insight that turbo tax has helped me in my personal taxes and businesses. Nothing but top notch service.
Date published: 2023-02-06
Rated 3 out of 5 by from Turbo Tax Live I used you all last year and had absolutely no problem. This year my first day trying to get a tax expert assigned to me and then getting disconnected and then getting connected with someone who said that my information didn’t transfer from the first contact. Then they told me I would need to go back through the system to get another expert assigned and I spent 2 to 3 hours trying to get through to someone the helpdesk was closed. Finally I finally got an expert assigned. She was very helpful and very good at her job. I was just disappointed that my very simple return that cost me $198 was such a hassle for the first part of it trying to get myself assigned with someone to do them.
Date published: 2023-02-06
Rated 5 out of 5 by from HIGHLY RECOMMEND UPGRADING TO LIVE ASSISTANCE I honestly cannot fault turbo tax, I’ve used them every year for the past 3 years and each time it’s been smooth, this year I did run into some trouble when filing and was getting super stressed about my return being rejected I tried researching it myself and then just decided to upgrade and get an expert to help me. Was it worth it, YES I got assistance almost immediately and was guided through how to fix it and honestly without that assistance I would have never even though or known where to go or what to do to get it done! Super happy with turbo tax as always! See you next year!
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 10776