TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Is awesome! Fast and easy! We use TurboTax every year it is great!
Date published: 2023-02-08
Rated 3 out of 5 by from Easy, but expensive Much easier than years past, taking a snapshot of my W-2 is simple, quick and efficient. However, the entire point of filing taxes this way is to get the most refund possible. That is impossible when TurboTax charges an arm and a leg. I shouldn't have to pay TurboTax $93 plus the mysterious applicable fees.
Date published: 2023-02-08
Rated 5 out of 5 by from TurboTax Full Service was worth it! TurboTax was very easy to use for the first time. Amira and Harry were very helpful with my tax return experience. Amira was calm and patient with me. Harry help me understand my tax forms.
Date published: 2023-02-08
Rated 5 out of 5 by from Very easy to do Turbo tax has always been easy to use. I recommend this software for everyone.
Date published: 2023-02-08
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for quite a while and it's very easy. I like having assistance available if I need it.
Date published: 2023-02-08
Rated 5 out of 5 by from Gretat Product Very user friendly. I recommend TurboTax, especially for retired people.
Date published: 2023-02-08
Rated 5 out of 5 by from SOOOOO EASY. ITS A N0-BRAINER. I DONT DREAD TAX TIME ANYMORE. ITS SUCH A BREEZE! NEVER A PROBLEM!
Date published: 2023-02-08
Rated 5 out of 5 by from Great experience She was patient and kind. No complaints at all. Will continue to use this service
Date published: 2023-02-08
Rated 3 out of 5 by from Turbo Tax is great until it's time to pay Everything was great until it was time to complete and e-file my returns. Given that the base fee only covers e-filing the fed form, not the state form I opted to file only the fed. Apparently, this is only possible by deleting my state returns. I did so and now have to re-enter my information on a different platform. I was not able to even print my state returns. Pretty cheese if you ask me.
Date published: 2023-02-08
Rated 5 out of 5 by from Awesome experience Was easy to use and didn't take long! Would recommend to others
Date published: 2023-02-08
All TurboTax® Offerings Reviews - Page 10775
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Is awesome! Fast and easy! We use TurboTax every year it is great!
Date published: 2023-02-08
Rated 3 out of 5 by from Easy, but expensive Much easier than years past, taking a snapshot of my W-2 is simple, quick and efficient. However, the entire point of filing taxes this way is to get the most refund possible. That is impossible when TurboTax charges an arm and a leg. I shouldn't have to pay TurboTax $93 plus the mysterious applicable fees.
Date published: 2023-02-08
Rated 5 out of 5 by from TurboTax Full Service was worth it! TurboTax was very easy to use for the first time. Amira and Harry were very helpful with my tax return experience. Amira was calm and patient with me. Harry help me understand my tax forms.
Date published: 2023-02-08
Rated 5 out of 5 by from Very easy to do Turbo tax has always been easy to use. I recommend this software for everyone.
Date published: 2023-02-08
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for quite a while and it's very easy. I like having assistance available if I need it.
Date published: 2023-02-08
Rated 5 out of 5 by from Gretat Product Very user friendly. I recommend TurboTax, especially for retired people.
Date published: 2023-02-08
Rated 5 out of 5 by from SOOOOO EASY. ITS A N0-BRAINER. I DONT DREAD TAX TIME ANYMORE. ITS SUCH A BREEZE! NEVER A PROBLEM!
Date published: 2023-02-08
Rated 5 out of 5 by from Great experience She was patient and kind. No complaints at all. Will continue to use this service
Date published: 2023-02-08
Rated 3 out of 5 by from Turbo Tax is great until it's time to pay Everything was great until it was time to complete and e-file my returns. Given that the base fee only covers e-filing the fed form, not the state form I opted to file only the fed. Apparently, this is only possible by deleting my state returns. I did so and now have to re-enter my information on a different platform. I was not able to even print my state returns. Pretty cheese if you ask me.
Date published: 2023-02-08
Rated 5 out of 5 by from Awesome experience Was easy to use and didn't take long! Would recommend to others
Date published: 2023-02-08
All TurboTax® Offerings Reviews - Page 10775