TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tag Works Great Except Everything was fine except when it kept asking me to review income and would not indicate what was missing until the final review.
Date published: 2022-02-18
Rated 3 out of 5 by from A bit misleading about fees While I am using Turbo tax, they seem to have gone up in price. Other than that they seem to be an okay way to do your taxes
Date published: 2022-02-18
Rated 1 out of 5 by from Turbo Tax is Outdated Turbo Tax forced me to complete a 1099-NEC when I am not self employed and followed all steps to remove this form and any previous indications of being self employed. I could not e-file without entering an EIN number on the form. Again, I deleted the form and all reference to being self employed, but I kept getting "Fix Federal Return" or file by mail as my only options. Extremely frustrating this form keeps being inserted to my return every year.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo task was excellent I've never done my own taxes before and although it was difficult to understand at times I received great help from their agents that took their time and were very patient, polite, and professional.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy and Worry Free Easy, Easy and Easy. Step by Step makes it error free.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy and simple! It's fast and it walks you right through the process and answers any questions immediately.
Date published: 2022-02-18
Rated 5 out of 5 by from Helpful and Amazing Quick, reliable, and able to help fix any mistakes i do on here, thanks.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax Used live help but they didn't know what to do and seemed real convenient for them to lose signal when they couldn't figure it out. Also wanted me to delete something that didn't need deleted and then they just left so I figured out myself.
Date published: 2022-02-18
Rated 5 out of 5 by from great support I was totally confused with this years tax return that I sought assistance from a rep. Kenneth was so patient and understanding and guided me directly through the tax filing process. Again many thanks to Kenneth.
Date published: 2022-02-18
Rated 5 out of 5 by from Quick and easy! It was easy to use and I was able to get my taxes e-filed quickly.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10748
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tag Works Great Except Everything was fine except when it kept asking me to review income and would not indicate what was missing until the final review.
Date published: 2022-02-18
Rated 3 out of 5 by from A bit misleading about fees While I am using Turbo tax, they seem to have gone up in price. Other than that they seem to be an okay way to do your taxes
Date published: 2022-02-18
Rated 1 out of 5 by from Turbo Tax is Outdated Turbo Tax forced me to complete a 1099-NEC when I am not self employed and followed all steps to remove this form and any previous indications of being self employed. I could not e-file without entering an EIN number on the form. Again, I deleted the form and all reference to being self employed, but I kept getting "Fix Federal Return" or file by mail as my only options. Extremely frustrating this form keeps being inserted to my return every year.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo task was excellent I've never done my own taxes before and although it was difficult to understand at times I received great help from their agents that took their time and were very patient, polite, and professional.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy and Worry Free Easy, Easy and Easy. Step by Step makes it error free.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy and simple! It's fast and it walks you right through the process and answers any questions immediately.
Date published: 2022-02-18
Rated 5 out of 5 by from Helpful and Amazing Quick, reliable, and able to help fix any mistakes i do on here, thanks.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax Used live help but they didn't know what to do and seemed real convenient for them to lose signal when they couldn't figure it out. Also wanted me to delete something that didn't need deleted and then they just left so I figured out myself.
Date published: 2022-02-18
Rated 5 out of 5 by from great support I was totally confused with this years tax return that I sought assistance from a rep. Kenneth was so patient and understanding and guided me directly through the tax filing process. Again many thanks to Kenneth.
Date published: 2022-02-18
Rated 5 out of 5 by from Quick and easy! It was easy to use and I was able to get my taxes e-filed quickly.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10748