TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax has provided Years of Quality tax service We've been with turbo tax for several years. Some years we've had to pay taxes, while others have provided refunds. At all times turbotax has provided outstanding service and answered our questions.
Date published: 2022-02-18
Rated 5 out of 5 by from TURBO TAX ONLINE IS GREAT!! It's Easy! It's Intuitive! It's Comprehensive! It's Great! I use it every year.
Date published: 2022-02-18
Rated 2 out of 5 by from Not user friendly Program doesn't let you choose the "simple return" so you go though about 2 hours answering questions that are really unrelated to your filing.
Date published: 2022-02-18
Rated 4 out of 5 by from Turbo tax is a good service The only complaint I have is the fact that I filed a simple return which is supposed to be free and I was charged. I would like someone to call me and tell me why
Date published: 2022-02-18
Rated 5 out of 5 by from Love it!!! So easy to use and they help if you miss something
Date published: 2022-02-18
Rated 5 out of 5 by from very easy to follow this is my 2nd time doing my sons taxes as well as my own. and i am confident about myself because your site makes it so easy to file our taxes.. Thank You So Much!!
Date published: 2022-02-18
Rated 5 out of 5 by from Always easy. I do turbo tax for about 3/4 people. always quick and easy.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is super easy to use and if you get stuck theres always help. I've been using it for years to file my taxes.
Date published: 2022-02-18
Rated 4 out of 5 by from Awesome Very easy to get ctc payments took less than 30 mins
Date published: 2022-02-18
Rated 3 out of 5 by from Turbo Tax Could Be Better I have been unable to file electronically several times. I called Turbo Tax (it was very difficult to talk to a person. They gave me an IRS number to call. It didn't work. I also had a difficult time trying to get back my $20.20 for filing electronically after it was rejected. You should have one of your managers try to call customer service and see how frustrating it is.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10736
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax has provided Years of Quality tax service We've been with turbo tax for several years. Some years we've had to pay taxes, while others have provided refunds. At all times turbotax has provided outstanding service and answered our questions.
Date published: 2022-02-18
Rated 5 out of 5 by from TURBO TAX ONLINE IS GREAT!! It's Easy! It's Intuitive! It's Comprehensive! It's Great! I use it every year.
Date published: 2022-02-18
Rated 2 out of 5 by from Not user friendly Program doesn't let you choose the "simple return" so you go though about 2 hours answering questions that are really unrelated to your filing.
Date published: 2022-02-18
Rated 4 out of 5 by from Turbo tax is a good service The only complaint I have is the fact that I filed a simple return which is supposed to be free and I was charged. I would like someone to call me and tell me why
Date published: 2022-02-18
Rated 5 out of 5 by from Love it!!! So easy to use and they help if you miss something
Date published: 2022-02-18
Rated 5 out of 5 by from very easy to follow this is my 2nd time doing my sons taxes as well as my own. and i am confident about myself because your site makes it so easy to file our taxes.. Thank You So Much!!
Date published: 2022-02-18
Rated 5 out of 5 by from Always easy. I do turbo tax for about 3/4 people. always quick and easy.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is super easy to use and if you get stuck theres always help. I've been using it for years to file my taxes.
Date published: 2022-02-18
Rated 4 out of 5 by from Awesome Very easy to get ctc payments took less than 30 mins
Date published: 2022-02-18
Rated 3 out of 5 by from Turbo Tax Could Be Better I have been unable to file electronically several times. I called Turbo Tax (it was very difficult to talk to a person. They gave me an IRS number to call. It didn't work. I also had a difficult time trying to get back my $20.20 for filing electronically after it was rejected. You should have one of your managers try to call customer service and see how frustrating it is.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10736