TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Most difficult software to use this year Used Turbotax for several years. This year the software was extremely difficult to use and had several problems with getting my returns to electronically file. Customer phone support was patient and helpful and did help me resolve one issue. Then it took over one hour to resolve file issue.
Date published: 2023-02-23
Rated 5 out of 5 by from Awesome Awesome and great at her job she walked me through step by step and explain everything to me
Date published: 2023-02-23
Rated 5 out of 5 by from Easy to use Using turbo tax is easy to use for anyone. Just follow the simple instructions. I did have a minor issue but called the help number and they walked me right thru it. In less than an hour my taxes were completed and printed.
Date published: 2023-02-23
Rated 5 out of 5 by from Excellent help with taxes Easy to use and extremely helpful. I will definitely continue to use Turbo Tax for my returns.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax Gets It Done! When I filled in my documents at first it was showing my refund to be wwwwwaaaaaayyyyyy smaller then it has ever been. That was a red flag for me so I reached out immediately to one of the tax pros and Justin was GREAT!!! He walked me through the edits step by step and was so patient with me. I'm usually good all by myself but this time having you all as back up was the icing on the cake for me.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbotax is Awesome!! super easy, fast and accurate results! Its hassle free, customer support is perfect!
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax was quick easy and Tiffany was great The two ladies were really helpful and very quick to address any problems and was tp get my taxes completed and filed within 25 minutes
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax allowed me to file my federal and state returns so quick and easily,I know where i'm going to file every year going forward :)
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is easy and convenent Did not engage directly. Instructions were detailed enough and easy to follow and explanations were available.
Date published: 2023-02-23
Rated 4 out of 5 by from I love TURBO! Its Fast and super quick! I would like more places for the insurance like the 1095-C
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10708
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Most difficult software to use this year Used Turbotax for several years. This year the software was extremely difficult to use and had several problems with getting my returns to electronically file. Customer phone support was patient and helpful and did help me resolve one issue. Then it took over one hour to resolve file issue.
Date published: 2023-02-23
Rated 5 out of 5 by from Awesome Awesome and great at her job she walked me through step by step and explain everything to me
Date published: 2023-02-23
Rated 5 out of 5 by from Easy to use Using turbo tax is easy to use for anyone. Just follow the simple instructions. I did have a minor issue but called the help number and they walked me right thru it. In less than an hour my taxes were completed and printed.
Date published: 2023-02-23
Rated 5 out of 5 by from Excellent help with taxes Easy to use and extremely helpful. I will definitely continue to use Turbo Tax for my returns.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax Gets It Done! When I filled in my documents at first it was showing my refund to be wwwwwaaaaaayyyyyy smaller then it has ever been. That was a red flag for me so I reached out immediately to one of the tax pros and Justin was GREAT!!! He walked me through the edits step by step and was so patient with me. I'm usually good all by myself but this time having you all as back up was the icing on the cake for me.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbotax is Awesome!! super easy, fast and accurate results! Its hassle free, customer support is perfect!
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax was quick easy and Tiffany was great The two ladies were really helpful and very quick to address any problems and was tp get my taxes completed and filed within 25 minutes
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax allowed me to file my federal and state returns so quick and easily,I know where i'm going to file every year going forward :)
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is easy and convenent Did not engage directly. Instructions were detailed enough and easy to follow and explanations were available.
Date published: 2023-02-23
Rated 4 out of 5 by from I love TURBO! Its Fast and super quick! I would like more places for the insurance like the 1095-C
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10708