TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy to use! Friendly. Easy to understand and use. For the most part, it is stress free.
Date published: 2023-02-22
Rated 5 out of 5 by from Very easy and helpful Great smooth experience with Rachel with filing my taxes, will definitely still use this service next year.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax experts were amazing! I had a few issues while doing my returns and needed help from some experts. They were fantastic! They stayed on the phone with me and even called me back when we couldn't resolve an issue right away.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax makes it so easy! I use TurboTax every year and it makes it so simple and even this time I did have to reach out to an agent this year and they helped and made it so easy.
Date published: 2023-02-22
Rated 5 out of 5 by from Outstanding Have you told real text for several years now everything always works out great I never had no problems thank you very much
Date published: 2023-02-22
Rated 4 out of 5 by from Filing taxes It's a little confusing but the explanations helps with what is needed
Date published: 2023-02-22
Rated 4 out of 5 by from turbo has some issues filing with turbo is easy, but what makes me mad is it takes me longer to fill out all the crap to get it transmit. i.e., all the verification info and making sure you get you payment for the transmit. and if I have it deducted from my check you want 40 bucks!!! let me pay it when I buy it, then I can put a code in from inside the box, so i don't have to mess around.
Date published: 2023-02-22
Rated 4 out of 5 by from Trust/Estate Tax Return Overall good experience completing the return and filing it. Detailed explanations of certain parts of the return were lacking, help feature sent me to answers posted by other users not to an authoritative expert response. For example, my return required attaching my investment company's 1099 Consolidated Tax Statement, however, there was no way to do that from within Intuit Turbotax Business. Another user suggested a work-around but it was not a perfect solution to the problem. Would rather have had a direct response from Intuit.
Date published: 2023-02-22
Rated 4 out of 5 by from Ok It was ok kinda confusing but experience ok. Not a fan of filing
Date published: 2023-02-22
Rated 4 out of 5 by from Turbo tax is easy Great method to do your taxes. I like the idea that I can do my taxes for free.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10688
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use! Friendly. Easy to understand and use. For the most part, it is stress free.
Date published: 2023-02-22
Rated 5 out of 5 by from Very easy and helpful Great smooth experience with Rachel with filing my taxes, will definitely still use this service next year.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax experts were amazing! I had a few issues while doing my returns and needed help from some experts. They were fantastic! They stayed on the phone with me and even called me back when we couldn't resolve an issue right away.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax makes it so easy! I use TurboTax every year and it makes it so simple and even this time I did have to reach out to an agent this year and they helped and made it so easy.
Date published: 2023-02-22
Rated 5 out of 5 by from Outstanding Have you told real text for several years now everything always works out great I never had no problems thank you very much
Date published: 2023-02-22
Rated 4 out of 5 by from Filing taxes It's a little confusing but the explanations helps with what is needed
Date published: 2023-02-22
Rated 4 out of 5 by from turbo has some issues filing with turbo is easy, but what makes me mad is it takes me longer to fill out all the crap to get it transmit. i.e., all the verification info and making sure you get you payment for the transmit. and if I have it deducted from my check you want 40 bucks!!! let me pay it when I buy it, then I can put a code in from inside the box, so i don't have to mess around.
Date published: 2023-02-22
Rated 4 out of 5 by from Trust/Estate Tax Return Overall good experience completing the return and filing it. Detailed explanations of certain parts of the return were lacking, help feature sent me to answers posted by other users not to an authoritative expert response. For example, my return required attaching my investment company's 1099 Consolidated Tax Statement, however, there was no way to do that from within Intuit Turbotax Business. Another user suggested a work-around but it was not a perfect solution to the problem. Would rather have had a direct response from Intuit.
Date published: 2023-02-22
Rated 4 out of 5 by from Ok It was ok kinda confusing but experience ok. Not a fan of filing
Date published: 2023-02-22
Rated 4 out of 5 by from Turbo tax is easy Great method to do your taxes. I like the idea that I can do my taxes for free.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10688