TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax was quick and easy!! Quick and easy Federal and State Tax e-filed! Took less than 30 minutes!!
Date published: 2023-02-23
Rated 5 out of 5 by from Awsome It was fast simple and easy to understand and I love using turbo tax
Date published: 2023-02-23
Rated 4 out of 5 by from 10 year user I have used Turbo Tax for 10 years + It has always worked great
Date published: 2023-02-23
Rated 4 out of 5 by from great service easy to navigate but hidden fees everything went smoothly however i was not happt about the way the fees were hidden and unable to change them after you already spent the time on almost finishing them the service itself is a breeze and i dont mind paying for that but for what it charged me i could have had someone do them for me twice over, it was complicated if not impossible to switch products to lower the fees im sure they will have some convuluted way of removing them but you know how it is, by the time you get to the end your ready to be done and cant stomach the thought of starting over with another service or trying to figure out the maze of instructions to get the lower priced edition, although ive used turbo for years and loved it i dont know that i will use next year or can reccommend it to anyone
Date published: 2023-02-23
Rated 5 out of 5 by from Yay Thanks turbo tax...amazing service and easy ti di...
Date published: 2023-02-23
Rated 1 out of 5 by from Turbo Tax double billed for 2022 software Turbo Tax double billed me for the 2022 software and after and hour and a half still can't figure out how to refund the original payment. Just don't let them keep your credit card number and don't let them pre-bill. The software itself is very easy to use and successfully completed the return.
Date published: 2023-02-23
Rated 4 out of 5 by from Good product used for yesrs good products and recommend it to anyone to use for their tax
Date published: 2023-02-23
Rated 4 out of 5 by from State Return Issue Error occurred with state return. Had to delete it because it could not be filed electronically. Online help is great!
Date published: 2023-02-23
Rated 3 out of 5 by from Easy, but they nickel and dime you TurboTax is easy to use, and very straightforward. Usually takes less than an hour, I've been using them for 8 years. It used to be free, and if it still is then they make it impossible to find the free version. The cheapest option is 40 bucks. Then if you want to file State returns as well they charge another 40, and then there was an additional 40 charge just to pay with your tax return (which used to be free, outside of whatever your total bill was). All together you're getting several "39 dollar" harges that add up to about 120 bucks taken out of my $560 tax return, so like 1/5 of it gone to them. Not sure if it's still cheaper than going to a tax expert but it is convenient, really wish they didn't charge so much for their service now.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax Was Easier Than Expected Didn't even have to reach out for assistance! Went right through it easily.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10679
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was quick and easy!! Quick and easy Federal and State Tax e-filed! Took less than 30 minutes!!
Date published: 2023-02-23
Rated 5 out of 5 by from Awsome It was fast simple and easy to understand and I love using turbo tax
Date published: 2023-02-23
Rated 4 out of 5 by from 10 year user I have used Turbo Tax for 10 years + It has always worked great
Date published: 2023-02-23
Rated 4 out of 5 by from great service easy to navigate but hidden fees everything went smoothly however i was not happt about the way the fees were hidden and unable to change them after you already spent the time on almost finishing them the service itself is a breeze and i dont mind paying for that but for what it charged me i could have had someone do them for me twice over, it was complicated if not impossible to switch products to lower the fees im sure they will have some convuluted way of removing them but you know how it is, by the time you get to the end your ready to be done and cant stomach the thought of starting over with another service or trying to figure out the maze of instructions to get the lower priced edition, although ive used turbo for years and loved it i dont know that i will use next year or can reccommend it to anyone
Date published: 2023-02-23
Rated 5 out of 5 by from Yay Thanks turbo tax...amazing service and easy ti di...
Date published: 2023-02-23
Rated 1 out of 5 by from Turbo Tax double billed for 2022 software Turbo Tax double billed me for the 2022 software and after and hour and a half still can't figure out how to refund the original payment. Just don't let them keep your credit card number and don't let them pre-bill. The software itself is very easy to use and successfully completed the return.
Date published: 2023-02-23
Rated 4 out of 5 by from Good product used for yesrs good products and recommend it to anyone to use for their tax
Date published: 2023-02-23
Rated 4 out of 5 by from State Return Issue Error occurred with state return. Had to delete it because it could not be filed electronically. Online help is great!
Date published: 2023-02-23
Rated 3 out of 5 by from Easy, but they nickel and dime you TurboTax is easy to use, and very straightforward. Usually takes less than an hour, I've been using them for 8 years. It used to be free, and if it still is then they make it impossible to find the free version. The cheapest option is 40 bucks. Then if you want to file State returns as well they charge another 40, and then there was an additional 40 charge just to pay with your tax return (which used to be free, outside of whatever your total bill was). All together you're getting several "39 dollar" harges that add up to about 120 bucks taken out of my $560 tax return, so like 1/5 of it gone to them. Not sure if it's still cheaper than going to a tax expert but it is convenient, really wish they didn't charge so much for their service now.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax Was Easier Than Expected Didn't even have to reach out for assistance! Went right through it easily.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10679