TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is user Friendly I have been using turbo tax for years. Love it. Easy to navigate. Wont change to another ever.
Date published: 2022-04-18
Rated 2 out of 5 by from Will look at other SW for 2022 taxes - frustrated I just think this is slow and so-o-o-o many updates and saves. Hate being nickeled and dimed. Hate that INTUIT gets my data which feels very slimy.
Date published: 2022-04-18
Rated 3 out of 5 by from For 1 return go online. For more than 1 meh Turbotax still does the job, but the questionnaire is harder to navigate. Errors took a half hour to resolve because you can't tell where the errors are in the questionaire.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to Use & Complete By following the steps and instructions provided, this product was easy to understand, use and complete.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Tax Software Easy to use and to follow the step by step procedures, and it will lead you to the maximum refund possible, but some tax topic's understanding is needed in order to maximize your experience.
Date published: 2022-04-18
Rated 5 out of 5 by from Used for many years Have used Turbo Tax and Quicken for years and have always been satisfied. Easy to use and understand.
Date published: 2022-04-18
Rated 1 out of 5 by from Misleading marketing regarding state eFiling Intuit/Turbo Tax wording is so obviously misleading where it mentions FREE federal efile and a state... I have used your tax filing products for nearly 20 years and am ready to consider switching to another source. I paid the $25 for today's filing but that will likely be the last time. You should ask yourselves if your company reputation is worth a few exorbitant fees.
Date published: 2022-04-18
Rated 2 out of 5 by from gets harder to use every year Stop making it harder. Provide an option to skip deductions for people who don't want to itemizze.
Date published: 2022-04-18
Rated 5 out of 5 by from Could not be any easier! Turbo tax could not be any easier! User friendly, quick, & simple.
Date published: 2022-04-18
Rated 5 out of 5 by from User-friendly The tax process is neither easy, nor enjoyable. The focus on usability by the TurboTax team is evident.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1067
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is user Friendly I have been using turbo tax for years. Love it. Easy to navigate. Wont change to another ever.
Date published: 2022-04-18
Rated 2 out of 5 by from Will look at other SW for 2022 taxes - frustrated I just think this is slow and so-o-o-o many updates and saves. Hate being nickeled and dimed. Hate that INTUIT gets my data which feels very slimy.
Date published: 2022-04-18
Rated 3 out of 5 by from For 1 return go online. For more than 1 meh Turbotax still does the job, but the questionnaire is harder to navigate. Errors took a half hour to resolve because you can't tell where the errors are in the questionaire.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to Use & Complete By following the steps and instructions provided, this product was easy to understand, use and complete.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Tax Software Easy to use and to follow the step by step procedures, and it will lead you to the maximum refund possible, but some tax topic's understanding is needed in order to maximize your experience.
Date published: 2022-04-18
Rated 5 out of 5 by from Used for many years Have used Turbo Tax and Quicken for years and have always been satisfied. Easy to use and understand.
Date published: 2022-04-18
Rated 1 out of 5 by from Misleading marketing regarding state eFiling Intuit/Turbo Tax wording is so obviously misleading where it mentions FREE federal efile and a state... I have used your tax filing products for nearly 20 years and am ready to consider switching to another source. I paid the $25 for today's filing but that will likely be the last time. You should ask yourselves if your company reputation is worth a few exorbitant fees.
Date published: 2022-04-18
Rated 2 out of 5 by from gets harder to use every year Stop making it harder. Provide an option to skip deductions for people who don't want to itemizze.
Date published: 2022-04-18
Rated 5 out of 5 by from Could not be any easier! Turbo tax could not be any easier! User friendly, quick, & simple.
Date published: 2022-04-18
Rated 5 out of 5 by from User-friendly The tax process is neither easy, nor enjoyable. The focus on usability by the TurboTax team is evident.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1067