TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Very good Turbo Tax worker Multiple (two) emails I used created separate accounts. This was problematic
Date published: 2023-02-22
Rated 4 out of 5 by from Turbo Tax Turtles This is my 7th year doing this with Turbo Tax. While some things are easier to do, others could be improved. Suggest that when listing income that there be a box to click on to self type information other than look at all the possibilities to get information from banks etc. that few people might have that have local credit unions. Also quite irritating was the pop up question about deleting duplicate entries from income 1099's; my husband and I each have these from the same place, so I had to keep going back and going though everything again in order to enter information for both of us.
Date published: 2023-02-22
Rated 2 out of 5 by from ok.until the end Ok, until the end when it can time to file and pay for the e-filing to the state. Locked me in a loop, where it would not continue. I called support and was on the phone with them for about 45 minutes and was eventually cut off. No Turbo Tax rep ever called back. I eventually canceled the e-file and mailed in my state return.
Date published: 2023-02-22
Rated 4 out of 5 by from 2022 Nerve racking, being a widow and Frederick was the first name on last years taxes caused issue for me this year.
Date published: 2023-02-22
Rated 5 out of 5 by from EXCELLENT AND EASY!! ABSOLUTELY PAIN FREE FILING! Anyone can use Turbo Tax!
Date published: 2023-02-22
Rated 4 out of 5 by from Great product for all computer systems. Used for many years as Mac-in-tax in the beginning. Will continue with TurboTax as long as it remains easy and simple to find all needed information.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is great and Live Help is so Helpful Experience was just great. Two live aids - Laura and Barbara were very professional and a great help.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax Review It was a great experience my guide gave me clear and precise knowledge for taxes and what to do later in life with my taxes.
Date published: 2023-02-22
Rated 4 out of 5 by from It was nice that the filing fee was cheaper this y There were a few parts I had to do more then once The state tax return had more question this year.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is the greatest i trust turbo tax and it is so easy to follow the instructions.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10568
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very good Turbo Tax worker Multiple (two) emails I used created separate accounts. This was problematic
Date published: 2023-02-22
Rated 4 out of 5 by from Turbo Tax Turtles This is my 7th year doing this with Turbo Tax. While some things are easier to do, others could be improved. Suggest that when listing income that there be a box to click on to self type information other than look at all the possibilities to get information from banks etc. that few people might have that have local credit unions. Also quite irritating was the pop up question about deleting duplicate entries from income 1099's; my husband and I each have these from the same place, so I had to keep going back and going though everything again in order to enter information for both of us.
Date published: 2023-02-22
Rated 2 out of 5 by from ok.until the end Ok, until the end when it can time to file and pay for the e-filing to the state. Locked me in a loop, where it would not continue. I called support and was on the phone with them for about 45 minutes and was eventually cut off. No Turbo Tax rep ever called back. I eventually canceled the e-file and mailed in my state return.
Date published: 2023-02-22
Rated 4 out of 5 by from 2022 Nerve racking, being a widow and Frederick was the first name on last years taxes caused issue for me this year.
Date published: 2023-02-22
Rated 5 out of 5 by from EXCELLENT AND EASY!! ABSOLUTELY PAIN FREE FILING! Anyone can use Turbo Tax!
Date published: 2023-02-22
Rated 4 out of 5 by from Great product for all computer systems. Used for many years as Mac-in-tax in the beginning. Will continue with TurboTax as long as it remains easy and simple to find all needed information.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is great and Live Help is so Helpful Experience was just great. Two live aids - Laura and Barbara were very professional and a great help.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax Review It was a great experience my guide gave me clear and precise knowledge for taxes and what to do later in life with my taxes.
Date published: 2023-02-22
Rated 4 out of 5 by from It was nice that the filing fee was cheaper this y There were a few parts I had to do more then once The state tax return had more question this year.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is the greatest i trust turbo tax and it is so easy to follow the instructions.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10568