TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Coleman10 from
Turbo is awesome and easy to use
I love using turbo - it is thorough and experts are there to help!
Date published: 2022-04-01
Rated 5 out of 5 by
FL gal from
take the stress out of tax prep
I was pleasantly surprised at how easy this process was. I had a few new tax situations this year that I was unsure how to proceed. I opted in for the Live expert support. I made the 1st available appointment which was 30 min. later. They called me right on time and was able to assist me, answer all my questions and I was able to file. Will use it again next year!
Date published: 2022-04-01
Rated 3 out of 5 by
Big Tax Bill from
1099R State Taxes
Good, except TT did not fill out line 14 from my 1099R when I imported the forms from Morgan Stanley, I did not discover this until the end when I doubled checked returns. Beware TT does not automatically import State Taxes withheld from the 1099R
Date published: 2022-04-01
Rated 5 out of 5 by
Neetu_Verma from
Turbo tax is very easy to use!!
Turbo Tax is very easy to use, I have been using for past 10 years and it's great.
Date published: 2022-04-01
Rated 4 out of 5 by
6milecreek from
turbo tax is good
My only complaint w turbo tax is on the review of federal form. The minuscule amounts of crypto(generally less than 002cents ) would lock in an endless loop and there was no apparent way to clear or correct the problem I also wasted too much time on 1095a form which I didn't need
Date published: 2022-04-01
Rated 4 out of 5 by
Heart of the matter from
GOOD PROGRAM, SAVED ON TIME
THE PROCESS WAS CLEAR AND FULL OF GOOD INFORMATION, KEEP UP THE GREAT WORK
Date published: 2022-04-01
Rated 5 out of 5 by
OwenGK from
Ruby was a Gem
Ruby walked through everything with me and made it very simple to understand. Very friendly and welcoming.
Date published: 2022-04-01
Rated 5 out of 5 by
Jen921 from
awesome!
It was a challenge at first but, I got through it. Overall I'm happy.
Date published: 2022-04-01
Rated 5 out of 5 by
Xfire131florida from
Easy to do
I was able to do my home business and personal taxes in no time. It was easy to do.
Date published: 2022-04-01
Rated 4 out of 5 by
Mr_rob from
A few glitches
TurboTax was thorough and easy to use once I was able to access it. I experienced an error message each time I tried to open it. After 3 days we determined that the Virus Protection software was preventing TurboTax from opening. This was annoying and the documentation for a fix was very sketchy. Had to call TurboTax and finally got it resolved. Also, hard to bypass the electronic finling of state taxes and snailmail it instead. TurboTax REALLY wants you to file electronically.
All TurboTax® Offerings Reviews - Page 10488
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Coleman10 from
Turbo is awesome and easy to use
I love using turbo - it is thorough and experts are there to help!
Date published: 2022-04-01
Rated 5 out of 5 by
FL gal from
take the stress out of tax prep
I was pleasantly surprised at how easy this process was. I had a few new tax situations this year that I was unsure how to proceed. I opted in for the Live expert support. I made the 1st available appointment which was 30 min. later. They called me right on time and was able to assist me, answer all my questions and I was able to file. Will use it again next year!
Date published: 2022-04-01
Rated 3 out of 5 by
Big Tax Bill from
1099R State Taxes
Good, except TT did not fill out line 14 from my 1099R when I imported the forms from Morgan Stanley, I did not discover this until the end when I doubled checked returns. Beware TT does not automatically import State Taxes withheld from the 1099R
Date published: 2022-04-01
Rated 5 out of 5 by
Neetu_Verma from
Turbo tax is very easy to use!!
Turbo Tax is very easy to use, I have been using for past 10 years and it's great.
Date published: 2022-04-01
Rated 4 out of 5 by
6milecreek from
turbo tax is good
My only complaint w turbo tax is on the review of federal form. The minuscule amounts of crypto(generally less than 002cents ) would lock in an endless loop and there was no apparent way to clear or correct the problem I also wasted too much time on 1095a form which I didn't need
Date published: 2022-04-01
Rated 4 out of 5 by
Heart of the matter from
GOOD PROGRAM, SAVED ON TIME
THE PROCESS WAS CLEAR AND FULL OF GOOD INFORMATION, KEEP UP THE GREAT WORK
Date published: 2022-04-01
Rated 5 out of 5 by
OwenGK from
Ruby was a Gem
Ruby walked through everything with me and made it very simple to understand. Very friendly and welcoming.
Date published: 2022-04-01
Rated 5 out of 5 by
Jen921 from
awesome!
It was a challenge at first but, I got through it. Overall I'm happy.
Date published: 2022-04-01
Rated 5 out of 5 by
Xfire131florida from
Easy to do
I was able to do my home business and personal taxes in no time. It was easy to do.
Date published: 2022-04-01
Rated 4 out of 5 by
Mr_rob from
A few glitches
TurboTax was thorough and easy to use once I was able to access it. I experienced an error message each time I tried to open it. After 3 days we determined that the Virus Protection software was preventing TurboTax from opening. This was annoying and the documentation for a fix was very sketchy. Had to call TurboTax and finally got it resolved. Also, hard to bypass the electronic finling of state taxes and snailmail it instead. TurboTax REALLY wants you to file electronically.
All TurboTax® Offerings Reviews - Page 10488
Date published: 2022-04-01