TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo is awesome and easy to use I love using turbo - it is thorough and experts are there to help!
Date published: 2022-04-01
Rated 5 out of 5 by from take the stress out of tax prep I was pleasantly surprised at how easy this process was. I had a few new tax situations this year that I was unsure how to proceed. I opted in for the Live expert support. I made the 1st available appointment which was 30 min. later. They called me right on time and was able to assist me, answer all my questions and I was able to file. Will use it again next year!
Date published: 2022-04-01
Rated 3 out of 5 by from 1099R State Taxes Good, except TT did not fill out line 14 from my 1099R when I imported the forms from Morgan Stanley, I did not discover this until the end when I doubled checked returns. Beware TT does not automatically import State Taxes withheld from the 1099R
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo tax is very easy to use!! Turbo Tax is very easy to use, I have been using for past 10 years and it's great.
Date published: 2022-04-01
Rated 4 out of 5 by from turbo tax is good My only complaint w turbo tax is on the review of federal form. The minuscule amounts of crypto(generally less than 002cents ) would lock in an endless loop and there was no apparent way to clear or correct the problem I also wasted too much time on 1095a form which I didn't need
Date published: 2022-04-01
Rated 4 out of 5 by from GOOD PROGRAM, SAVED ON TIME THE PROCESS WAS CLEAR AND FULL OF GOOD INFORMATION, KEEP UP THE GREAT WORK
Date published: 2022-04-01
Rated 5 out of 5 by from Ruby was a Gem Ruby walked through everything with me and made it very simple to understand. Very friendly and welcoming.
Date published: 2022-04-01
Rated 5 out of 5 by from awesome! It was a challenge at first but, I got through it. Overall I'm happy.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy to do I was able to do my home business and personal taxes in no time. It was easy to do.
Date published: 2022-04-01
Rated 4 out of 5 by from A few glitches TurboTax was thorough and easy to use once I was able to access it. I experienced an error message each time I tried to open it. After 3 days we determined that the Virus Protection software was preventing TurboTax from opening. This was annoying and the documentation for a fix was very sketchy. Had to call TurboTax and finally got it resolved. Also, hard to bypass the electronic finling of state taxes and snailmail it instead. TurboTax REALLY wants you to file electronically.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 10488
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is awesome and easy to use I love using turbo - it is thorough and experts are there to help!
Date published: 2022-04-01
Rated 5 out of 5 by from take the stress out of tax prep I was pleasantly surprised at how easy this process was. I had a few new tax situations this year that I was unsure how to proceed. I opted in for the Live expert support. I made the 1st available appointment which was 30 min. later. They called me right on time and was able to assist me, answer all my questions and I was able to file. Will use it again next year!
Date published: 2022-04-01
Rated 3 out of 5 by from 1099R State Taxes Good, except TT did not fill out line 14 from my 1099R when I imported the forms from Morgan Stanley, I did not discover this until the end when I doubled checked returns. Beware TT does not automatically import State Taxes withheld from the 1099R
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo tax is very easy to use!! Turbo Tax is very easy to use, I have been using for past 10 years and it's great.
Date published: 2022-04-01
Rated 4 out of 5 by from turbo tax is good My only complaint w turbo tax is on the review of federal form. The minuscule amounts of crypto(generally less than 002cents ) would lock in an endless loop and there was no apparent way to clear or correct the problem I also wasted too much time on 1095a form which I didn't need
Date published: 2022-04-01
Rated 4 out of 5 by from GOOD PROGRAM, SAVED ON TIME THE PROCESS WAS CLEAR AND FULL OF GOOD INFORMATION, KEEP UP THE GREAT WORK
Date published: 2022-04-01
Rated 5 out of 5 by from Ruby was a Gem Ruby walked through everything with me and made it very simple to understand. Very friendly and welcoming.
Date published: 2022-04-01
Rated 5 out of 5 by from awesome! It was a challenge at first but, I got through it. Overall I'm happy.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy to do I was able to do my home business and personal taxes in no time. It was easy to do.
Date published: 2022-04-01
Rated 4 out of 5 by from A few glitches TurboTax was thorough and easy to use once I was able to access it. I experienced an error message each time I tried to open it. After 3 days we determined that the Virus Protection software was preventing TurboTax from opening. This was annoying and the documentation for a fix was very sketchy. Had to call TurboTax and finally got it resolved. Also, hard to bypass the electronic finling of state taxes and snailmail it instead. TurboTax REALLY wants you to file electronically.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 10488