TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from My Go To for Tax Returns I have used TurboTax for years. We tried having them filed by a professional and were unhappy with the results and have always come back to TurboTax.
Date published: 2023-02-23
Rated 2 out of 5 by from Awful First, i could not change the product to Deluxe without clearing everything out and starting over. You automatically rollover self-employed from prior year and I was not self-employed. I was told to delete schedule which did not work, so then I had clear and start over. I was given a 20% code to use for my inconvenience, and while it accepted the code, it didn't change the price, which is super sketchy. I could not get any help. I will not be using Turbo Tax next year.
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is super easy to use! I like the step by step support and the review features
Date published: 2023-02-23
Rated 5 out of 5 by from Super Easy and Painless! Easy to understand and navigate. 30 minutes and all finished
Date published: 2023-02-23
Rated 5 out of 5 by from As easy as tax filing can get excellent as always and it makes it so easy it is hard to believe.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is Amazing It was very easy to use... and the representatives are very knowledgeable and helpful
Date published: 2023-02-23
Rated 1 out of 5 by from Used for several years this is my last year My whole return last year had to get amended, this year they didn’t even notice I didn’t put In a pin and it immediately got rejected but I have to pay them to send it. It’s just annoying when it used to be convenient
Date published: 2023-02-23
Rated 1 out of 5 by from State Return Filing The low rating is in regard to filing my state return. I e-File my Federal return and elected to print and mail my state return. The Federal return was sent and accepted. Next I need to print my state return, but Turbo Tax says it is not completed. Why is that? Also, TurboTax did not recognize my qualified pension as a defined benefit plan that is exempt from State Tax. I found out by researching it on my own. The past 5 yrs. I paid state taxes on it. Why are you charging efile on state returns? ans. because you can, and its a hidden charge. you would think the $10 credit would pay for state nope you still charge $20
Date published: 2023-02-23
Rated 5 out of 5 by from LOVE Turbo Tax Turbo tax has been such a great way for us to file our taxes
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is AMAZING Everyone dreads tax season. Being a single mother, I was able to file my taxes so easily and it took no time to complete. Thankful for TurboTax!
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10419
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Go To for Tax Returns I have used TurboTax for years. We tried having them filed by a professional and were unhappy with the results and have always come back to TurboTax.
Date published: 2023-02-23
Rated 2 out of 5 by from Awful First, i could not change the product to Deluxe without clearing everything out and starting over. You automatically rollover self-employed from prior year and I was not self-employed. I was told to delete schedule which did not work, so then I had clear and start over. I was given a 20% code to use for my inconvenience, and while it accepted the code, it didn't change the price, which is super sketchy. I could not get any help. I will not be using Turbo Tax next year.
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is super easy to use! I like the step by step support and the review features
Date published: 2023-02-23
Rated 5 out of 5 by from Super Easy and Painless! Easy to understand and navigate. 30 minutes and all finished
Date published: 2023-02-23
Rated 5 out of 5 by from As easy as tax filing can get excellent as always and it makes it so easy it is hard to believe.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is Amazing It was very easy to use... and the representatives are very knowledgeable and helpful
Date published: 2023-02-23
Rated 1 out of 5 by from Used for several years this is my last year My whole return last year had to get amended, this year they didn’t even notice I didn’t put In a pin and it immediately got rejected but I have to pay them to send it. It’s just annoying when it used to be convenient
Date published: 2023-02-23
Rated 1 out of 5 by from State Return Filing The low rating is in regard to filing my state return. I e-File my Federal return and elected to print and mail my state return. The Federal return was sent and accepted. Next I need to print my state return, but Turbo Tax says it is not completed. Why is that? Also, TurboTax did not recognize my qualified pension as a defined benefit plan that is exempt from State Tax. I found out by researching it on my own. The past 5 yrs. I paid state taxes on it. Why are you charging efile on state returns? ans. because you can, and its a hidden charge. you would think the $10 credit would pay for state nope you still charge $20
Date published: 2023-02-23
Rated 5 out of 5 by from LOVE Turbo Tax Turbo tax has been such a great way for us to file our taxes
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is AMAZING Everyone dreads tax season. Being a single mother, I was able to file my taxes so easily and it took no time to complete. Thankful for TurboTax!
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10419