TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is fabulous I really love and appreciate the hand holding during this process, this is my 3rd year filling taxes on my own. Thanks TurboTax
Date published: 2022-02-18
Rated 5 out of 5 by from Love Turbo Tax This is my eighth year using turbo tax. It is so easy and everything is explained well and in words that anybody can understand. Taxes can be intimidating but Turbo Tax makes the experience quick and easy.
Date published: 2022-02-18
Rated 5 out of 5 by from This one was way easier and better this was my first time using TurbTax and it its awesome I've used another website to do my taxes and it wasn't like this. TurboTax really goes thru everything step by step.
Date published: 2022-02-18
Rated 5 out of 5 by from I love TurboTax. It makes taxes fun! I’ve been using TurboTax for years. It helps me have control over the process and is super user-friendly.
Date published: 2022-02-18
Rated 5 out of 5 by from Slick & Easy This service was very simple to use. I only had to fill in the numbers and click the boxes. Explanations were provided if necessary. Slick. Easy Peasy lemon squeezy.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy, Fast, Great Value I've used TT several times over the years and find it less cumbersome that going to a tax prep co. I can get my tax documents from my files as I come to them in the app without having to cart all my paperwork to an office somewhere. I like being able to complete a section, take a break and come back to the app later without losing my place (or my mind!)
Date published: 2022-02-18
Rated 3 out of 5 by from The software itself is great. Dont expect any help Have used Turbo Tax for the last 4-5 years. Am very happy with the software overall. However, if you ever run into trouble or get stuck on any part, don't expect much help from the turbo tax agents. They are just as clueless as you. They will spend 30 minutes to an hour using trial and error sounding very confused over the phone. Every year I get stuck on little things and every year it is the same thing with these reps. If you are willing to read and dig through the forums yourself you should be alright.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbotax was userfriendly and fast Turbotax was easy to navigate, easy to pick up where you left off and quick and efficient.
Date published: 2022-02-18
Rated 5 out of 5 by from great product Easy to navigate and understand. Very assessable to all
Date published: 2022-02-18
Rated 4 out of 5 by from Simple process…just click and move on Everything was as expected…been using for 8 years…only issue this year was with the state refund … got caught in a loop…deleted and recreated fixed issue.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10392
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is fabulous I really love and appreciate the hand holding during this process, this is my 3rd year filling taxes on my own. Thanks TurboTax
Date published: 2022-02-18
Rated 5 out of 5 by from Love Turbo Tax This is my eighth year using turbo tax. It is so easy and everything is explained well and in words that anybody can understand. Taxes can be intimidating but Turbo Tax makes the experience quick and easy.
Date published: 2022-02-18
Rated 5 out of 5 by from This one was way easier and better this was my first time using TurbTax and it its awesome I've used another website to do my taxes and it wasn't like this. TurboTax really goes thru everything step by step.
Date published: 2022-02-18
Rated 5 out of 5 by from I love TurboTax. It makes taxes fun! I’ve been using TurboTax for years. It helps me have control over the process and is super user-friendly.
Date published: 2022-02-18
Rated 5 out of 5 by from Slick & Easy This service was very simple to use. I only had to fill in the numbers and click the boxes. Explanations were provided if necessary. Slick. Easy Peasy lemon squeezy.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy, Fast, Great Value I've used TT several times over the years and find it less cumbersome that going to a tax prep co. I can get my tax documents from my files as I come to them in the app without having to cart all my paperwork to an office somewhere. I like being able to complete a section, take a break and come back to the app later without losing my place (or my mind!)
Date published: 2022-02-18
Rated 3 out of 5 by from The software itself is great. Dont expect any help Have used Turbo Tax for the last 4-5 years. Am very happy with the software overall. However, if you ever run into trouble or get stuck on any part, don't expect much help from the turbo tax agents. They are just as clueless as you. They will spend 30 minutes to an hour using trial and error sounding very confused over the phone. Every year I get stuck on little things and every year it is the same thing with these reps. If you are willing to read and dig through the forums yourself you should be alright.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbotax was userfriendly and fast Turbotax was easy to navigate, easy to pick up where you left off and quick and efficient.
Date published: 2022-02-18
Rated 5 out of 5 by from great product Easy to navigate and understand. Very assessable to all
Date published: 2022-02-18
Rated 4 out of 5 by from Simple process…just click and move on Everything was as expected…been using for 8 years…only issue this year was with the state refund … got caught in a loop…deleted and recreated fixed issue.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10392