TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 2 out of 5 by from Helpdesk is usless Had numerous calls to the help desk for failure to e-file return. The latest was on 2/27 for 2 1/2 hours. Spoke to 2 managers both of which disconnected to call after 20 - 30 minutes. Strongly thinking of using HR Block or Jackson Hewitt desk year.
Date published: 2021-02-28
Rated 5 out of 5 by from THE BEST Fast easy no stress. Just enter information and let them do the rest
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome! TurboTax live done with a great job that friendly, easy to follow and understand.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome experience year after year I have utilized turbo tax for 7 years in a row and have never been disappointed. Very straight forward and walks you through filing your taxes one step at a time.
Date published: 2021-02-28
Rated 5 out of 5 by from Had great experience! The service was incredibly helpful! It took only 1 hour!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is wonderful! I enjoyed the Turbo Tax program the only problem that I had was when it was offered to get the Turbo Tax + credit Karma was recommended I think that should have been left off. I think the best thing to do is to pay the fees up front first than the file without having to pay and sign extra forms for the IRS to deduct fees. Overall I enjoyed the learning experience and know what to do next year thanks a lot.
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbotax!! Always so quick, so easy! I know I am getting my max return
Date published: 2021-02-28
Rated 5 out of 5 by from aw it was good i would tell other people to use tubor tax because they was very helpful without them and the help i got from them i would not have been able to get my taxes done
Date published: 2021-02-28
Rated 2 out of 5 by from Decreased Service Experience Everything on the W2 used to be able to be filed for free using TurboTax. However that is no longer the case and this is a disappointing change in quality of service, being forced to pay for a service that used to be included is grounds to find a better service elsewhere for the future.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy and Quick This year was a bit harder than usual with having moved from one state to another, but Turbo Tax walked me through it and got me there quickly.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10310
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Helpdesk is usless Had numerous calls to the help desk for failure to e-file return. The latest was on 2/27 for 2 1/2 hours. Spoke to 2 managers both of which disconnected to call after 20 - 30 minutes. Strongly thinking of using HR Block or Jackson Hewitt desk year.
Date published: 2021-02-28
Rated 5 out of 5 by from THE BEST Fast easy no stress. Just enter information and let them do the rest
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome! TurboTax live done with a great job that friendly, easy to follow and understand.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome experience year after year I have utilized turbo tax for 7 years in a row and have never been disappointed. Very straight forward and walks you through filing your taxes one step at a time.
Date published: 2021-02-28
Rated 5 out of 5 by from Had great experience! The service was incredibly helpful! It took only 1 hour!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is wonderful! I enjoyed the Turbo Tax program the only problem that I had was when it was offered to get the Turbo Tax + credit Karma was recommended I think that should have been left off. I think the best thing to do is to pay the fees up front first than the file without having to pay and sign extra forms for the IRS to deduct fees. Overall I enjoyed the learning experience and know what to do next year thanks a lot.
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbotax!! Always so quick, so easy! I know I am getting my max return
Date published: 2021-02-28
Rated 5 out of 5 by from aw it was good i would tell other people to use tubor tax because they was very helpful without them and the help i got from them i would not have been able to get my taxes done
Date published: 2021-02-28
Rated 2 out of 5 by from Decreased Service Experience Everything on the W2 used to be able to be filed for free using TurboTax. However that is no longer the case and this is a disappointing change in quality of service, being forced to pay for a service that used to be included is grounds to find a better service elsewhere for the future.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy and Quick This year was a bit harder than usual with having moved from one state to another, but Turbo Tax walked me through it and got me there quickly.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10310