TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 2 out of 5 by from Turbo tax - more costly and less valuable! Each year, Turbo Tax gets more costly and becomes less valuable to me. I'll be looking to use another tax software package next year.
Date published: 2021-05-17
Rated 2 out of 5 by from disappointed this year.... I have been using turbo tax since 2007 and i have never been disappointed with the services.. until now. I couldn't file this year for free and that is only because i got an HSA with my job.. everything else including the job were the same. I am annoyed that i had to pay 110 just to file because of the HSA and i am only getting back $92 this year and that is state and federal added up together.. i will try again next year... but we will see if i keep using the service.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product Easy to use -- THANKS! I think this is my 6th year using Turbo Tax
Date published: 2021-05-17
Rated 3 out of 5 by from not an expert turbo tax only connects you to turbo tax specialist when you have a tax question. not a tax expert, however their live version, which I paid for, advertises contact with tax experts when needed.
Date published: 2021-05-17
Rated 1 out of 5 by from HORRIBLE Turbo tax is overpriced and uninformed. pay for an accountant for $20 more and have them give REAL professional advice for the same cost and have them back what they say. Paid more than I should have out of every paycheck this year, and turbotax declared I owed more. 0 out of 5 stars for a reason. will never give business again.
Date published: 2021-05-17
Rated 5 out of 5 by from Great tool!! Turbo Tax makes a complex job as easy as one can expect. Sure, there are issues, but most are based on my ignorance of the process, I suspect.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is easy to use. Easy to use. It wasn't updated when I first wanted to file this year with all of the COVID related items, but it was in time to file on time. I use this program every year.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Turbo Tax made doing my taxes was fast and easy. Thanks!
Date published: 2021-05-17
Rated 1 out of 5 by from It Sucks that 70% of my refund goes to you guys I sucks that I have to give up 70% of my tax return to you guys because of fees. I got less than $230 in tax returns and you guys took $150 and left me with $78. Its not worth it to do taxes with you people.
Date published: 2021-05-17
Rated 4 out of 5 by from As always, quick, efficient and accurate! Checks all the boxes. Been doing my own taxes for 38 years and using turbo tax since its been available. Never lets me down.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1027
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax - more costly and less valuable! Each year, Turbo Tax gets more costly and becomes less valuable to me. I'll be looking to use another tax software package next year.
Date published: 2021-05-17
Rated 2 out of 5 by from disappointed this year.... I have been using turbo tax since 2007 and i have never been disappointed with the services.. until now. I couldn't file this year for free and that is only because i got an HSA with my job.. everything else including the job were the same. I am annoyed that i had to pay 110 just to file because of the HSA and i am only getting back $92 this year and that is state and federal added up together.. i will try again next year... but we will see if i keep using the service.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product Easy to use -- THANKS! I think this is my 6th year using Turbo Tax
Date published: 2021-05-17
Rated 3 out of 5 by from not an expert turbo tax only connects you to turbo tax specialist when you have a tax question. not a tax expert, however their live version, which I paid for, advertises contact with tax experts when needed.
Date published: 2021-05-17
Rated 1 out of 5 by from HORRIBLE Turbo tax is overpriced and uninformed. pay for an accountant for $20 more and have them give REAL professional advice for the same cost and have them back what they say. Paid more than I should have out of every paycheck this year, and turbotax declared I owed more. 0 out of 5 stars for a reason. will never give business again.
Date published: 2021-05-17
Rated 5 out of 5 by from Great tool!! Turbo Tax makes a complex job as easy as one can expect. Sure, there are issues, but most are based on my ignorance of the process, I suspect.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is easy to use. Easy to use. It wasn't updated when I first wanted to file this year with all of the COVID related items, but it was in time to file on time. I use this program every year.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Turbo Tax made doing my taxes was fast and easy. Thanks!
Date published: 2021-05-17
Rated 1 out of 5 by from It Sucks that 70% of my refund goes to you guys I sucks that I have to give up 70% of my tax return to you guys because of fees. I got less than $230 in tax returns and you guys took $150 and left me with $78. Its not worth it to do taxes with you people.
Date published: 2021-05-17
Rated 4 out of 5 by from As always, quick, efficient and accurate! Checks all the boxes. Been doing my own taxes for 38 years and using turbo tax since its been available. Never lets me down.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1027