TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
Yousuckwefsvnew from
Eternal Loop
Keeps looping me over the same review sections, which hurts my confidence in the accuracy. I had to navigate to "Review" in the tab to move on.
Date published: 2023-02-24
Rated 5 out of 5 by
GIGI151 from
So In-depth and Helpful
TurboTax asked a lot of in-depth questions to help me do a great job on my taxes. They were so helpful along the way. Fantastic Experience!!!
Date published: 2023-02-24
Rated 4 out of 5 by
Sjallgeyer from
good
worked well but I would like a copy of my taxes for my files
Date published: 2023-02-24
Rated 5 out of 5 by
mazerunner42 from
turbo is awesome!
Barbara is fabulous, great person and I recommend her highest quality of service and her dedication, turbo is the place to be.
Date published: 2023-02-24
Rated 5 out of 5 by
toni 1603 from
happy with all the help
Rayshell was so helpful!!!! definitely recommend asking for her.
Date published: 2023-02-24
Rated 5 out of 5 by
Seth R from
A great experience, painless and easy
I had stopped using my previous accountant for a variety of reasons and decided that I would try Turbo Tax. However, I really like the idea of someone who is an expert doing the return. I started with Alicia, who spent a considerable amount of time on the phone with me on a Sunday. She was able to advise me of any additional paperwork I might need. When it turned out that I had some additional needs not covered by her expertise, she reassigned me. Christina took over. She messaged me in advance, and despite being called away from work on the day of my phone appointment, she spoke with me briefly and advised me that she needed some additional documents. She did not feel that we needed to spend more time on the phone, so, after I uploaded the documents, she worked on it overnight and messaged me the next morning. She was good about messaging and responded promptly. Both women were friendly, efficient, professional and helpful. I feel that it was money well spent.
Date published: 2023-02-24
Rated 5 out of 5 by
Crago1204 from
Turbo tax is really good
Very helpful probably couldn't have done it without them
Date published: 2023-02-24
Rated 4 out of 5 by
Robert102680 from
Turbo Tax is great
Valorie was the live agent who helped us through our taxes. She was amazing
Date published: 2023-02-24
Rated 4 out of 5 by
tax the poor from
Live Support was FANTASTIC! PRICE TOO HIGH!!!!
The live support representative was great! she was very upbeat and answered my issue. my problem with the price, IT IS NOT WHAT YOU WILL PAY. TURBOTAX ADDS AN ADDITIONAL FEE OF $39 FOR PROCESSING!!!!
Date published: 2023-02-24
Rated 5 out of 5 by
Emmyspine from
Great Tool to use for filling Tax
The consultants did a great job in helping to navigate some of the challenges I had.
All TurboTax® Offerings Reviews - Page 10161
Date published: 2023-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Yousuckwefsvnew from
Eternal Loop
Keeps looping me over the same review sections, which hurts my confidence in the accuracy. I had to navigate to "Review" in the tab to move on.
Date published: 2023-02-24
Rated 5 out of 5 by
GIGI151 from
So In-depth and Helpful
TurboTax asked a lot of in-depth questions to help me do a great job on my taxes. They were so helpful along the way. Fantastic Experience!!!
Date published: 2023-02-24
Rated 4 out of 5 by
Sjallgeyer from
good
worked well but I would like a copy of my taxes for my files
Date published: 2023-02-24
Rated 5 out of 5 by
mazerunner42 from
turbo is awesome!
Barbara is fabulous, great person and I recommend her highest quality of service and her dedication, turbo is the place to be.
Date published: 2023-02-24
Rated 5 out of 5 by
toni 1603 from
happy with all the help
Rayshell was so helpful!!!! definitely recommend asking for her.
Date published: 2023-02-24
Rated 5 out of 5 by
Seth R from
A great experience, painless and easy
I had stopped using my previous accountant for a variety of reasons and decided that I would try Turbo Tax. However, I really like the idea of someone who is an expert doing the return. I started with Alicia, who spent a considerable amount of time on the phone with me on a Sunday. She was able to advise me of any additional paperwork I might need. When it turned out that I had some additional needs not covered by her expertise, she reassigned me. Christina took over. She messaged me in advance, and despite being called away from work on the day of my phone appointment, she spoke with me briefly and advised me that she needed some additional documents. She did not feel that we needed to spend more time on the phone, so, after I uploaded the documents, she worked on it overnight and messaged me the next morning. She was good about messaging and responded promptly. Both women were friendly, efficient, professional and helpful. I feel that it was money well spent.
Date published: 2023-02-24
Rated 5 out of 5 by
Crago1204 from
Turbo tax is really good
Very helpful probably couldn't have done it without them
Date published: 2023-02-24
Rated 4 out of 5 by
Robert102680 from
Turbo Tax is great
Valorie was the live agent who helped us through our taxes. She was amazing
Date published: 2023-02-24
Rated 4 out of 5 by
tax the poor from
Live Support was FANTASTIC! PRICE TOO HIGH!!!!
The live support representative was great! she was very upbeat and answered my issue. my problem with the price, IT IS NOT WHAT YOU WILL PAY. TURBOTAX ADDS AN ADDITIONAL FEE OF $39 FOR PROCESSING!!!!
Date published: 2023-02-24
Rated 5 out of 5 by
Emmyspine from
Great Tool to use for filling Tax
The consultants did a great job in helping to navigate some of the challenges I had.
All TurboTax® Offerings Reviews - Page 10161
Date published: 2023-02-24