TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Love turbo tax I will always use turbo tax and recommend it to everyone. I used to work at a tax agency and this is a much better way to file. It's easy, fast and accurate.
Date published: 2023-02-25
Rated 5 out of 5 by from fast and easy Fast and easy experience. My tax professional made the whole experience pretty painless, even for taxes :)
Date published: 2023-02-25
Rated 4 out of 5 by from Working through Turbo Tax 2022 Federal forms were fairly straight forward. the State product had a hard time reading the format of the w-2. I needed the Live assisted help to manage my return. it would be a better product if there was a way to review the forms as they were completed.
Date published: 2023-02-25
Rated 1 out of 5 by from Sprung fees on me Wanted to use basic because it's free. At the end of almost 3 hours working on my taxes, they told me I couldn't file unless I upgraded. No where along the way did they mention this. I would have gone with a different, actually free service if I'd know most of my return would be going to TurboTax.
Date published: 2023-02-25
Rated 5 out of 5 by from Happy With My Experience Love my experience with Turbo Tax. Will use it again next year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax Easy to use! Once you have your info. setup. You are good to go for years to come.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is the Bomb Turbo Tax removes the stress of taxes by making the process simple, easy and fun.
Date published: 2023-02-25
Rated 5 out of 5 by from I always use Turbo Tax I've been using Turbo Tax my whole adult life and highly recommend it! It's very user friendly, provides answers to all your questions, and makes filing your taxes very easy.
Date published: 2023-02-25
Rated 3 out of 5 by from Issues with state return, info carryover Overall, a decent experience. Issues with historic information being carried over (e.g. date of incorporation). Virginia state return kept inserting non-relevant files. Forum showed an answer of deleting in form view. Hoping TT folks can correct this issue for next year.
Date published: 2023-02-25
Rated 4 out of 5 by from save state Returning to the app after leaving can at times be confusing. I don't always have all the forms I need when I start so I have to log off and pick it up later. It doesn't drop you back where you were in the wizard - so you have to guess the item that you haven't yet visited and it isn't super clear if you had selected "no" for a particular item/question in the wizard - it can still say "Not Started" for those.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10130
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbo tax I will always use turbo tax and recommend it to everyone. I used to work at a tax agency and this is a much better way to file. It's easy, fast and accurate.
Date published: 2023-02-25
Rated 5 out of 5 by from fast and easy Fast and easy experience. My tax professional made the whole experience pretty painless, even for taxes :)
Date published: 2023-02-25
Rated 4 out of 5 by from Working through Turbo Tax 2022 Federal forms were fairly straight forward. the State product had a hard time reading the format of the w-2. I needed the Live assisted help to manage my return. it would be a better product if there was a way to review the forms as they were completed.
Date published: 2023-02-25
Rated 1 out of 5 by from Sprung fees on me Wanted to use basic because it's free. At the end of almost 3 hours working on my taxes, they told me I couldn't file unless I upgraded. No where along the way did they mention this. I would have gone with a different, actually free service if I'd know most of my return would be going to TurboTax.
Date published: 2023-02-25
Rated 5 out of 5 by from Happy With My Experience Love my experience with Turbo Tax. Will use it again next year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax Easy to use! Once you have your info. setup. You are good to go for years to come.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is the Bomb Turbo Tax removes the stress of taxes by making the process simple, easy and fun.
Date published: 2023-02-25
Rated 5 out of 5 by from I always use Turbo Tax I've been using Turbo Tax my whole adult life and highly recommend it! It's very user friendly, provides answers to all your questions, and makes filing your taxes very easy.
Date published: 2023-02-25
Rated 3 out of 5 by from Issues with state return, info carryover Overall, a decent experience. Issues with historic information being carried over (e.g. date of incorporation). Virginia state return kept inserting non-relevant files. Forum showed an answer of deleting in form view. Hoping TT folks can correct this issue for next year.
Date published: 2023-02-25
Rated 4 out of 5 by from save state Returning to the app after leaving can at times be confusing. I don't always have all the forms I need when I start so I have to log off and pick it up later. It doesn't drop you back where you were in the wizard - so you have to guess the item that you haven't yet visited and it isn't super clear if you had selected "no" for a particular item/question in the wizard - it can still say "Not Started" for those.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10130